Altigen Altiware OE 4.5, System Administration & Installation Manual, Page: 389 / 455

Advanced CallRouter
360 AltiWare OE System Installation & Administration Manual
Call to Operator, Dial by Name, Collect Extension, Directory
Service, Record Message (specify target data in accompanying text
box), Mailbox Access, Disconnect, System Callback, Collect Digits
(specify fields in accompanying Collect Digit dialog box), Other
DDR Application (specify target data in accompanying text box),
Play WG Queue Status (specify target data in accompanying text
box).
Creating Route Rules
To create a route rule:
1. Select Route Rule from the Operation menu.
2. Click the Add button to open a new Route Rule or Modify to modify
an existing rule in the Rules List window.
3. Enter or modify the Rule Name in this field.
4. Select the data to match against routing rules.