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Configuring the Triton T1/PRI Board
170 AltiWare OE System Installation & Administration Manual
Select one of the following TEI settings:
• Default setting - this is the recommended setting.
• Manually set to - should always be set to 0. Typically, a zero (0) is
used for TEI on a PRI connection. In some cases where a shared D
channel is used, other TEI values might be required to identify
which span will be used for a call.
• Assigned by CO switch - do not use this setting unless advised by
your CO.
Troubleshooting—Common Symptoms
The most common problems when installing T1 or PRI services:
1. The service provider misconfigures your T1/PRI service or terminates
your service improperly.
2. T1 is installed but not turned on because there is no termination device
for a period of time.
3. T1 is turned on but channel is not in service.
AltiAdmin provides basic troubleshooting information in the T1 Span
Configuration window, described in “Triton T1 Configuration - Triton T1/
PRI Dialog Box” on page 160.
Several diagnostic tools are available that can help troubleshoot these
situations, such as a T1 watcher (“T-Berd”) or a multimeter. For more
information, check the Communication Technology Corp. web site at
www.commtech.com.