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Setting General Trunk Attributes
186
AltiWare OE System Installation & Administration Manual
Caller ID and DID Incoming Sequence Example
The following is an example of a Caller ID and DID/DNIS incoming
sequence window.
Figure 7.
Incoming Sequence window
When a call comes in, the system tries to match the incoming sequence to
either the first or second Incoming Sequence Digit String sequence. If no
match is found, no Caller ID or DID digits will be collected.
•
The system waits 3 seconds for the first digit to arrive. If the symbol is
a
#
, it continues with the first sequence. Otherwise, it looks for a match
to the first (and only) symbol in the second sequence, the
DID/DNIS
number.
•
For the example, let’s say the system receives the
#
. It then waits 1
second between each digit for the next digit until all digits are received.
The
*
symbol is a delimiter between Caller ID and DID digits.
In this example, the AltiServ system is expecting either the sequence
#CID*DID
or only
DID
digits for incoming calls. If no match is found for
either sequence, no Caller ID or DID digits are collected.
Summary of Contents for Altiware OE 4.5
Page 57: ...Key AltiServ Characteristics 28 AltiWare OE System Installation Administration Manual ...
Page 117: ...Software Installation Troubleshooting 88 AltiWare OE System Administration Manual ...
Page 169: ...Setting Logout Reason Codes 140 AltiWare OE System Installation Administration Manual ...
Page 261: ...Setting Up Monitor Lists 232 AltiWare OE System Installation Administration Manual ...
Page 283: ...Phrase Management 254 AltiWare OE System Installation Administration Manual ...
Page 365: ...AltiWeb Security 336 AltiWare OE System Installation Administration Manual ...
Page 375: ...Multisite Configurator 346 AltiWare OE System Installation Administration Manual ...
Page 403: ...Advanced CallRouter 374 AltiWare OE System Installation Administration Manual ...
Page 439: ...410 AltiWare OE System Installation Administration Manual ...