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Setting up Call Reports
120
AltiWare OE System Installation & Administration Manual
:
Example:
• Retain Records is set to 60 days
• Save db is selected
• Renew Backup is set to every month
With these settings, on day 61 a backup file is started in the DBBackup
folder. Each day’s call or RTM data is added to this file for one month. At
the end of a month, a new file is started in DBBackup, which is likewise
appended with each day’s call or RTM data every day at midnight.
Parameter
Description
Enable
Check to enable internal (local) logging of call data.
Retain Records
Select the number of days to retain records. This
can be any number of days from 1–365.
Save data every
(RTM Statistics only)
Specifies how often to save workgroup call data from
the real-time monitor.
This setting, with intervals
ranging from 15 minutes to 1 day (24 hours),
provides the minimum level of granularity at
which RTM data (“Workgroup Statistics”) will
be reported from the CDR Search client.
Save db in backup
directory
Select to save backup files into the AltiDB
>DBBackup folder. Select a Renew option to specify
how often to save the backup files. AltiWare will
save all data that overflows the Retain Records limit
each day at midnight, into a file of format
<yyyymmdd>.mdb.
Remove db
permanently
Select to remove data after the Retain Records limit
is passed instead of backing it up. When the Retain
Records limit is reached, the oldest day’s data is
removed permanently.
Summary of Contents for Altiware OE 4.5
Page 57: ...Key AltiServ Characteristics 28 AltiWare OE System Installation Administration Manual ...
Page 117: ...Software Installation Troubleshooting 88 AltiWare OE System Administration Manual ...
Page 169: ...Setting Logout Reason Codes 140 AltiWare OE System Installation Administration Manual ...
Page 261: ...Setting Up Monitor Lists 232 AltiWare OE System Installation Administration Manual ...
Page 283: ...Phrase Management 254 AltiWare OE System Installation Administration Manual ...
Page 365: ...AltiWeb Security 336 AltiWare OE System Installation Administration Manual ...
Page 375: ...Multisite Configurator 346 AltiWare OE System Installation Administration Manual ...
Page 403: ...Advanced CallRouter 374 AltiWare OE System Installation Administration Manual ...
Page 439: ...410 AltiWare OE System Installation Administration Manual ...