Altigen Altiware OE 4.5, System Administration & Installation Manual, Page: 37 / 455

Key AltiServ Characteristics
8 AltiWare OE System Installation & Administration Manual
destination extension on the system (Remote Call Forwarding). In OE
4.5, the limit on forwarded calls has been increased from one to ten.
• Call Restrictions - restricts users from dialing specific long distance
area codes and phone numbers. Reduces the risk of toll fraud. Up to 20
digits are allowed to specify area codes and/or phone numbers that are
restricted system-wide; up to 10 digits are allowed to specify area
codes and/or phone numbers that are restricted on an extension by
extension basis. Or, you may block ALL outgoing calls.
• Caller ID - fully supports the Bellcore Caller ID standard and displays
alpha and numeric caller ID and name on a standard analog telephone
with a display. Up to 64 characters are transmitted and displayed. If
your local exchange carrier provides enhanced caller ID, such as caller
name, this information will also be displayed.
Centrex Transfer (enhanced) - allows user to transfer or
forward calls to an external telephone number. Once the
transfer is complete, the trunk lines are released. In OE 4.5,
AltiView and AltiAgent support Centrex Transfer.
• Conference Calling - the system supports conference calls with up to
6 parties. You can speak privately to each person before adding the
person to the conference.
Note: For conference resource limits information, refer to “AltiWare
Conference Resource Limits” on page 38.
• Dial Last Caller - allows user to dial the last caller.
• Hands Free Modes - allows user to leave handset off-hook without
having to hear the dial tone.
• Direct Inward Dial (DID) - allows an incoming trunk call to directly
access an extension without Attendant intervention.
Note:
If your local exchange carrier provides DID service, DID calls
will automatically be steered to the appropriate destination.
• Distinctive Call Waiting Tone - allows three different call waiting
tone cadences to distinguish between internal, external, and operator
calls.
• Distinctive Ringing - allows three different ringing cadences to
distinguish between internal, external, and operator calls.
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