Advantech EDG-4508, User Manual

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Chapter A Troubleshooting 125
ping [server-IP-address]
from your NT host, where [server-IP-address] is the server’s IP ad-
dress. If the server cannot be pinged, you will need to ask someone at
the remote site to check and see if the power is on, and make sure that
the connection is okay. And then double click on the server icon that
has the question mark '?' on top. This will evoke EDG-4508/4516 Man-
ager to reconnect with the server.
If the problem is still not fixed, contact Advantech technical support
for further information.
➢
You cannot find the server after rebooting your Windows NT/95/98
server.
It’s possible that you have a DHCP server on your network. Since
DHCP servers can assign IP addresses, the IP address for either the
host or EDG-4508/4516 might have been changed. To recover from
this problem, you should:
1. Ask the administrator of your DHCP server to assign a dedicated IP
address to both your Windows NT/95/98 host and to EDG-4508/4516
.
2. Make sure your EDG-4508/4516 Manager operating mode is either
Multi-Host or Custom.
3. Change the IP address of the server to the dedicated IP address as-
signed by your DHCP administrator.
4. Change the IP address of your Windows NT/95/98 host to the dedi-
cated IP address assigned by your DHCP administrator.
Note: Please refer to Appendix "C" to learn how to configure
your Windows NT/95/98 to the dedicated IP address.
5. Modify the Security list to include your NT/95/98 host.
6. Save Configuration.