Advantech EDG-4508, User Manual

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122 EDG-4508/4516 User's Manual
This appendix explains how to solve some of the most common problems
you could encounter while using EDG-4508/4516 . If you are still having
problems after reading this chapter, contact your dealer, or e-mail Advan-
tech for help. You may also use the “Problem Report Form” at the end of
this manual to notify your dealer that you require prompt technical sup-
port.
We cover the following topics.
❒
Installation and Configuration Troubleshooting
❒
Programming Problems
❒
LED Descriptions
Installation and Configuration Troubleshooting
➢
Cannot use the first computer installed with the Single-Host EDG-
4508/4516 Manager to access EDG-4508/4516 .
For security reasons, and to simplify operations, the Single-Host Mode
allows only one host to connect to EDG-4508/4516 at a time. Thus, if
while using the single-host type of installation you discover that the
server has already been configured with password protection, it is
advised that you check to see if two or more NT/95/98 hosts are
sharing the same EDG-4508/4516 configured for Single-Host Mode. If
you wish to use more than one host to access the same EDG-4508/
4516 , you will need to install EDG-4508/4516 under Custom Mode.
➢
Cannot change IP address or other server properties.
There are two situations that could give rise to this problem.
1. Password Mismatch - If you type the wrong password while running
EDG-4508/4516 Manager, the Manager program automatically assumes
that you are not the administrator. The administrator of the server is
the only one allowed to modify the server’s configuration. Keep in