Treaton MV200, Руководство пользователя

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11. Warranty
11-1
11
WARRANTY
11.1 Warranty
These warranty obligations are common and apply to equipment made by Triton Electronic Sys-
tems Ltd. sold and used outside the Russian Federation. Specific obligations for warranty ser-
vice are stipulated in the particular equipment delivery contract and are performed by authorized
service centers of Triton Electronic Systems Ltd. at providing relevant documents.
The warranty for new equipment is provided if the detected malfunction caused by the use of
low-quality materials or violation of the manufacturing technology is properly registered (recog-
nized) by the authorized service center "Triton Electronic Systems" and includes:
•
free repair of equipment or its replacement with a similar one in case of impossibility of re-
pair;
•
free delivery to an authorized service center.
Terms of warranty repair shall not exceed 20 working days from the receipt of the failed equip-
ment in an authorized service center. The warranty period is extended for the period of time dur-
ing that the equipment was under repair (on the basis of repair data entered in the current Ma-
nual).
The warranty operation period of the new equipment is 12 months and is calculated from the
equipment commissioning date by the authorized service center "Triton Electronic Systems". In
the absence of a note on commissioning in current Manual, the warranty period is calculated
from the date of sale of the equipment under the supply contract, but not more than 18 months
from the date of sale, or, in the absence of the contract, from the date of manufacturing of the
equipment specified on the equipment and in the current Manual. In any case, the warranty op-
eration period can not exceed 18 months from the date of manufacture of the equipment.
For the equipment repaired in the authorized service center there is an additional warranty of 6
months and it is calculated from the date of completion of the repair specified in the current Ma-
nual. The warranty covers only the repaired modules and units of the device.
Warranty obligations do not apply to disposables supplied with equipment. Complaints on them
shall be sent to the respective manufacturer. Also the warranty does not apply to the expiration
of disposables from delivery kit.
Warranty service is not provided for:
•
not following the operating instructions stated in user manual;
•
absence of user manual or serial number on the equipment, as well as incomplete delivery
kit equipment;
•
equipment malfunctions caused by impacts (falls), violation of the rules of packaging, storage
and transportation, ingress of foreign objects or liquids, voltage drops or inconsistency with
power supply standards and other similar external factors;
•
faults caused by the use of non-recommended or low-quality spare parts and consumables;
•
absence of mandatory periodic maintenance;
•
detection of attempted repairs by persons and organizations not authorized by the manufac-
turer;
•
normal wear and tear of accessories, spare parts and consumables.
Keep the current user manual for the entire warranty period. Make sure that the commissioning
and maintenance repair data are made timely and correct.
For free consultations about operation and maintenance please contact the manufacturer by
phone. +7 (343) 304-60-51, e-mail to info@treat-on.com, or local distributor in your region.