137
Internet
Frequently Asked Questions
Why do some Internet services not
work even though they can be
used when dialling in directly via a
modem?
Some Internet services require an active connection coming from
the Internet. But the configured filter rules prevent this. Plus, it is not
possible to establish incoming Internet connections with the PCs
directly owing to the network address translation process.
It is possible to redirect incoming connections in the
Configurator
,
menu
NET Configuration
:
Port Forwarding
. You should secure the
redirection target (PC or server) with a suitable firewall software.
It is not possible to access the
Internet with the T-Comfort 830
handset.
The requirement for this is that the set should be configured as
data
. The telephone number used by the T-Comfort 830
handset to establish an Internet connection must also be specified
in the respective user profile (
Configurator
,
User Manager: User
menu).
With the T-Comfort 830 handset, the Internet can be accessed
either directly via the remote data transfer network or indirectly via
RAS access on the T-Comfort 930 DSL. For direct access you can
directly dial any provider. Indirect access uses the routing function
of the T-Comfort 930 DSL, accompanied by the configured security
features, for example.
Directly via remote data transfer
network
If the Internet is accessed directly via the remote data transfer
network, make sure that
■
the remote data transfer network is properly installed on your
PC and that the correct ISP access data is configured,
■
the internal number used by the T-Comfort 830 handset to
establish the data connection is configured for outgoing call dis-
tribution (
Configurator
,
PBX Configuration: Call Distribution:
Outgoing
menu).
Indirectly via RAS access
If the Internet is accessed indirectly via RAS, the system adminis-
trator should make sure that:
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