T-Comfort 930 DSL, Руководство пользователя

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Frequently Asked Questions Telephony
Telephony
It is not possible to make external
calls.
Check the connection between the NTBA and the T-Comfort
930 DSL.
In the Configurator , check whether the external S
0
ports are con-
figured correctly ( PBX Configuration: S
0
menu):
– Configuration of System- / Multi-terminal access OK?
– Port is connected to the NTBA?
– Faultless Cabling?
– Terminating resistors properly configured?
The T-Comfort 930 DSL is
connected to an NTBA with a multi-
terminal configuration. Why is it
not possible to establish external
connections?
With the original factory setting, an additional external S
0
port is set
for an NTBA in the system configuration; this additional port will be
used first to seize a trunk line.
Deactivate the corresponding S
0
port in the Configurator ( PBX
Configuration: S
0
menu).
One of the telephones is not
functioning at all.
Make sure the telephone has been properly connected.
Check also whether the appropriate port has been configured cor-
rectly in the Configurator ( PBX Configuration: Ports menu).
It is not possible to make external
calls with one of the telephones.
Check whether a user is configured for the telephone. Otherwise the
settings of the Guests user group are valid for the telephone. To
standard, this user group has no external call authorisation.
Make sure the user configured for this telephone belongs to a user
group with external line access ( Configurator , User Manager: User
groups menu).
Check also whether the internal call number of this telephone has
been configured for incoming call distribution ( Configurator , PBX
Configuration: Call Distribution menu).