101
Examples of Use
Call Queue
Pickup
The functions “Pickup” (from a pickup group) and “Pickup selective” can be used together with queues.
A user who accepts a call using “Pickup” or “Pickup selective” picks up the next call from the queue.
Hunt Groups
Hunt groups of the “parallel” type are usually used together with queues, with the queues of each telephone
in the group being synchronised to each other. When a call to the number of the hunt group arrives, the call
enters all parallel queues. If a call from one of the queues is answered, it is removed from all other parallel
queues.
Examples of Use
N
Note:
Ports on a U
pn
interface card are DECT enabled, so that DECT base stations can
be connected to operate cordless system terminals.
Enquiry Station for an Operator with Two System Telephones
The operator switches all incoming calls and can either work on the T-Comfort 830/Comfort Pro P 500 or the
mobile terminal, the T-Comfort 830 handset/Comfort Pro CM 300.
Configuration
■
Configure the system access or access for multiple terminals under
PBX Configuration: Ports: S
0
.
■
Configure the T-Comfort 830/Comfort Pro P 500 and a base station under
PBX Configuration: Ports:
U
pn
.
■
Configure a trunk key for the T-Comfort 830/Comfort Pro P 500 under
PBX Configuration: System tele-
phones
.
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