6-9
Section 6 T
roubleshooting
(Jam)
Description
: A media jam (0) occurs when the feed system cannot be
driven due to obstacles in the feed path.
Measure
: Take appropriate action according to the message.
If a media jam error (1) occurs repeatedly even though the
media is not jammed and there is no foreign matter in the
feed path, it is possible that the media has adhered to the
platen or the paper guide and cannot be driven. Try
lowering the heater temperature setting.
=> Section 3 Registration menu (11) “Front heater temperature initial setting”
=> Section 3 Registration menu (12) “Print heater temperature initial setting”
=> Section 3 Registration menu (13) “Rear heater temperature initial setting”
Alternatively, try weakening the air flow in the suction FAN.
=> Section 3 Registration menu (10) “Suction FAN air flow setting”
Description
: Media jam (1) occurs when the carriage cannot be driven
due to obstacles in the carriage path.
Measure
: Take appropriate action according to the message.
If media jam (1) occurs frequently even when no media
jams or there is no obstacle in the carriage path, please
contact our service center.
=> Section 6 Troubleshooting (Clearing Media Jam)
Description
: Media jam (2) occurs when the carriage cannot be driven
due to obstacles in the carriage path.
Measure
: Take appropriate action according to the message.
Also, check setting parameters.
=> Section 6 Troubleshooting (Clearing Media Jam)
LIFT LEVER &
0
OPEN REAR COVER
LIFT LEVER &
1
OPEN REAR COVER
LIFT LEVER &
2
OPEN REAR COVER
When an Error Message Appears