Rite‑Hite
®
Installation/Service/Owner's Manual
FasTrax
®
XL
Publication:
AMEN00316 2020-07-06
67
TROUBLESHOOTING
DEFINITION
FUNCTION
Drain Wire
a
Verify that drain wire is terminated properly,
failure to properly terminate the drain wire may result in sporadic reversals,
photoeye and other issues due to either static electricity or electrical noise and void warranty
Drive Side Switch The drive can be switched from right hand to left hand by performing the following:
a Remove and switch conduit mounting bracket to opposite side
b Remove and switch motor torque arm bracket
c Remove encoder bracket and move to outside holes
d Remove and switch driven sprocket
e Remove and switch drive and non-drive photoeye cables
f Flip drive tube 180°
g New drive and non-drive shrouds and brackets are required
h New conduit mounting bracket counterweight monitoring bracket required
i Set up i-COMM 3 to state the proper right- or left-hand drive
j Install counterweight components on opposite side
Drive Tube
If drive spheres make excessive clicking noise, make sure tube drive gears are centered over track grooves
Encoder
See Encoder Section
THE ENCODER CABLE SHOULD NEVER BE SPLICED OR EXTENDED.
a If curtain is not stopping at the same position, make sure encoder cable is grounded
b Verify encoder chain is operating properly and sprocket set screws are tight to shafts
c See i-COMM 3 Display Set-up Descriptions for i-COMM 3 Encoder errors in the i-COMM 3 manual
Fuses
F1, F2, F3: Incoming power fuses, must have line voltage across all 3 legs (transformer, inverter, motor)
F4, F5: Primary side transformer fuses, must have line voltage across both legs
F7: Secondary side transformer fuse F7 is 120V (power supply and brake)
i-COMM 3
Controller
The i-COMM 3 controller is a circuit board that controls the actions of the door There is a digital display that shows the cycles,
status and position of the door at any time during its travel For input and output function signals, refer to chart for i-COMM 3
input/output values in the i-COMM 3 manual Settings can be changed for re-close or pre-announce timers, interlocks, special
activation commands, among others Refer to instructional manual included
a Verify i-COMM 3 is receiving 24VDC from power supply
b If i-COMM 3 display is blank or hard to see, adjust contrast
c Input X10 - Lower photoeye will be on unless photoeye is blocked, not aligned or mis-wired
d Input X11 - Upper photoeye will be on unless photoeye is blocked, not aligned or mis-wired
e Input X14 - Fault needs to be on for the door to operate (chain hoist)
f The door can be set to close from 2 to 255 seconds Follow i-COMM 3 adjustment instructions
Inverter
See i-COMM 3 parameter settings in the i-COMM 3 manual Brake resistor 460V = 350 Ohms
LEDs
Refer to i-COMM 3 manual for functions or input/output values
Lower Tracks
a Verify lower tracks are properly spaced MUST be ODW + 1/2in [13mm]
b Lubricate as required per
"Planned Maintenance" on page 62
MCR1 Contactor
If the MCR1 contactor does not stay energized, verify the chain hoist switch is closed If the chain hoist has been activated, it
will break the circuit Check continuity from CH1 to CH2
Motor
If door will not run when given an activation, check the following:
a Check voltage to inverter
b Check voltage and for loose wires at terminals, U, V, and W
c 208V-240V motor will have 28 ohms on normal readings
d 400V-480V motor will have 9 -10 ohms on normal readings
e 575V motor will have 13 ohms on normal readings
Motor Phasing
If Open/Reset button is pressed and the door closes, phasing is reversed; switch wires in terminals, V and W
Make sure the motor is properly grounded to prevent electrical noise
Non-Powered
Opening (NPO)
If issues arise with the non-powered opening chain hoist, check the following:
a In the event of a power outage, operate hand lever and hand chain to open or close door
b If hand lever is pulled while door is powered, the door will go into fault mode (green light flashing), no X14 Reset door by
pressing the green flashing button
c If door will not move when hand lever is pulled, verify engagement pins are engaged Verify brake is being released and
that cable and spring are working properly
Open/Reset
Push Button
The Open/Reset push button function is when the button is pressed, a command to open the door is given
To jog door when i-COMM 3 states "Photoeye Failure", press and hold the Open/Reset button
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