70
C. SciDoc Documentation Software
When this occurs:
Check the following:
Possible Solution
When you get a “Device
Error, Com Port Not
Available” error from your
computer.
This is a computer related
error, not one generated by
the pump. The Com port
you specified is in use or
does not exist on your
computer
Check Device Manager from the
properties page of the My
Computer Icon. Expand the +
next to Ports, Com and LPT.
What Com ports exist, and are
they functioning properly?
If all in Device Mgr is fine, then
some other program is using the
Com Port, consult your IT or MIS
dept. for assistance. You may
have to specify a different Com
Port for use with the SciDoc
spreadsheet.
Known devices/programs that
cause this error:
Installed but not used Serial
Mouse.
RS-232 bar code reader
installed on the same Com
port.
Hot Sync or Synchronize
program for your PDA.
An already open instance of
SciDoc using that Com port.
When this occurs:
Check the following:
Possible Solution
You have SciDoc open, and
the FilterTec Plus running,
but no data is being
collected.
There is no communication
between the spreadsheet
and the FilterTec Plus.
Check that you are using
the correct cable, and that
it’s installed correctly
The RS-232 cable for the PC
can look nearly identical to that
used for the balance. They
should be labeled..
WinWedge may not be
running.
Check the System Tray for the
WinWedge Icon. If it’s not there,
click on the Setup Button, and
indicate which port you are
using.
WinWedge may not be able
to access the Com Port.
You will find a button on the
Taskbar indicating a “Device
Error”, refer to the previous
troubleshooting subject for help
with Com Port errors.
Содержание SciLog FilterTec Plus
Страница 1: ...1 SciLog FilterTec Plus Installation Operation Maintenance Instructions ...
Страница 39: ...39 ...
Страница 62: ...62 Appendix A Application Examples ...
Страница 66: ...66 Appendix B Troubleshooting ...