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Installation Manual
23. TROUBLESHOOTING
TROUBLESHOOTING
Problem - Not all the inverters are communicating with the SmartHub.
Step 1. How many inverters are connected to the SmartHub? The
SmartHub can only communicate with up to 3 inverters.
Step 2. Check all communication wires connected to the inverters.
Problem - I registered a new system, but I cannot see the SmartHub.
Step 1. Make sure the MAC address entered is the LAN MAC address
and NOT the WiFi MAC address.
Step 2. Make sure the LAN MAC address was typed in correctly. It must
be entered in the following format, xx:xx:xx:xx:xx:xx, with colons
between every two characters. For example, if the LAN MAC is
40D63C031E86, it should be entered as 40:D6:3C:03:1E:86.
Step 3. If the SmartHub is connected to the router via a LAN connection,
make sure the RJ45 cable is properly connected to the data
logger and router. The WAN led indicator should be green.
Step 4. If the SmartHub is connected to a WiFi network, make sure that
it is still properly connected by:
- Connect a computer to the data logger using the RJ45 cable.
- In a web browser, go to “192.168.10.1”. Then log in using the username
root and the password SBC700pw.
- In the sidebar menu, click on “Network” and then “Wireless” to go
to the Wireless Overview page. Then confirm that your WiFi network is
listed in both the Wireless Overview and Associated Stations sections.
Содержание EverVolt EVAC-105-6
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