Oki MB760, Руководство по обслуживанию

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45641001TH Rev.1
5-47 /
Oki Data CONFIDENTIAL
[F101_4] Partition mount error (The HDD cannot be connected (mounted) caused by
damage to the “/work” partition.)
Classification Contents
Other service call HDD unmounted: Connection of HDD cannot be detected.
Sub-code 4: Partition mount error (The “/work” partition is damaged.)
Check item Measures
HDD, SYS board, Setting 1. Turn the power of the equipment OFF and check the connection of
the HDD.
- Connector and harness check
- Check if the connector pins of the HDD are bent.
- Check if HDD for other equipment is not installed.
- Check if SRAM for other equipment is not installed.
2. If the error still occurs after step 1, perform the following.
- Perform [3C] - [5] (Key Backup Restore) and check that each Key
Status is “OK”.
- If not, recover the key (copy “SRAM Key Status” to “FROM Key
Status” or vice versa).
3. If the error persists after step 2, perform [5]+[C]+[POWER]
→
2.
Recovery F/S
→
3. /work, and then restart the equipment.
4. If the error persists after step 3, perform [5]+[C]+[POWER]
→
3.
Initialize HDD
→
2. /work, and then restart the equipment.
5. If the error still persists after step 4, perform the following.
- Perform [3C] - [3] (Format HDD), and then install “System Software
(HD data)” with [49] - [4].
Notes:
The following items will be deleted by performing
[3C] - [3] (Format HDD).
• Message Log
• Job Log
• Spool Data (Print, Email reception)
• Template
If the error persists after performing step 5, perform step 5 after
performing [4]+[C]+[POWER]
→
1. Revert factory initial status HDD.
6. If the error persists even after step 5, replace the HDD.
Replacement part Measure
HDD
SYS board