45641001TH Rev.1
5-58 /
Oki Data CONFIDENTIAL
[F109_4] key consistency error (license data damage)
Classification
Contents
Other service call
Key consistency error - The license data are damaged.
Check item
Measures
Encryption key status
confirmation
Check the message displayed by [3] + [C] + [POWER]
→
5. Key Backup
Restore.
Take measures given in the following table according to the messages displayed in the SRAM
Licence Status and FROM Licence Status fields.
Remarks:
If the error is not cleared, reinstallation of the system firmware, system software and application
is needed. ([4]+[9]
→
Power-ON)
SRAM Licence
Status
FROM Licence
Status
Measure
*
AccessFailed
Replace the SYS board.
P. 6-18 “6.2.4 Precautions and Procedures when replacing the SYS
board” (all steps)
<With USB backup data: All key data recovery>
1. Recover all the data on the SRAM board.
[5] + [9] + [POWER]
→
2. Restore SRAM Data from USB (For
details, see “9.1.4 Cloning procedure [B] Restore procedure”)
2. Recover the encryption key/license on the SYS board.
Follow the procedures below noted in “6.2.4 Precautions and
Procedures when replacing the SYS board”.
[C] Restore ADI key (only when ADI-HDD is installed)
[D] Restore encryption key
[E] Restore license
AccessFailed
*
Replace the SYS board.
P. 6-22 “6.2.5 Precautions and procedure when replacing the
SRAM board (for the SYS board)” (all steps)
KeyMismatch
KeyMismatch
<The error occurs when the SYS board is replaced>
Recover the license on the SYS board. (Transfer the license from SYS-
SRAM to SYS-FROM.)
P. 6-18 “6.2.4 Precautions and Procedures when replacing the SYS
board”([E] Restore license)
<The error occurs except when the SYS board is replaced>
Recover the license on the SRAM board. (Transfer the license from
SYS-FROM to SYS-SRAM.)
P. 6-22 “6.2.5 Precautions and procedure when replacing the
SRAM board (for the SYS board)”([I]Backup license)
* AccessFailed or KeyMismatch
Содержание MB760
Страница 1: ...MB760 MB770 MPS5502 Service Manual 70913A ...