45641001TH Rev.1
5-59 /
Oki Data CONFIDENTIAL
[F109_5] key consistency error (encryption key for aDI-HDD is damaged)
Classification
Contents
Other service call
Key consistency error - Encryption key for ADI-HDD is damaged.
Check item
Measures
Encryption key status
confirmation
Check the message displayed by [3] + [C] + [POWER]
→
5. Key Backup
Restore.
Take measures given in the following table according to the messages displayed in the SRAM
Key Status and FROM Key Status fields.
Remarks:
If the error is not cleared, reinstallation of the system firmware, system software and application
is needed. ([4]+[9]
→
Power-ON)
SRAM Key
Status
FROM Key
Status
Measure
*
AccessFailed
Replace the SYS board.
P. 6-18 “6.2.4 Precautions and Procedures when replacing the SYS
board” (all steps)
<With USB backup data: All key data recovery>
1. Recover all the data on the SRAM board.
[5] + [9] + [POWER]
→
2. Restore SRAM Data from USB (For
details, see “9.1.4 Cloning procedure [B] Restore procedure”)
2. Recover the encryption key/license on the SYS board.
Follow the procedures below noted in “6.2.4 Precautions and
Procedures when replacing the SYS board”.
[C] Restore ADI key (only when ADI-HDD is installed)
[D] Restore encryption key
[E] Restore license
AccessFailed
*
Replace the SRAM board (for the SYS board).
P. 6-22 “6.2.5 Precautions and procedure when replacing the
SRAM board (for the SYS board)” (all steps)
OK
KeyNull/
KeyBroken
Recover the ADI key on the SYS board.
P. 6-18 “6.2.4 Precautions and Procedures when replacing the SYS
board” ([C] Restore ADI key)
KeyNull/
KeyBroken
OK
Recover the encryption key on the SRAM board.
P. 6-22 “6.2.5 Precautions and procedure when replacing the
SRAM board (for the SYS board)” ([G] Backup ADI key)
KeyNull/
KeyBroken
KeyNull/
KeyBroken
<No USB backup data>
1. Create the partition in the HDD, and reinstall the system software.
P. 6-13 “6.2.3 Precautions and procedures when replacing the
HDD”(Perform step 3 or later in “[E] Replace / Format HDD”)
<With USB backup data: All key data recovery>
1. Recover all the data on the SRAM board.
[5] + [9] + [POWER] ® 2. Restore SRAM Data from USB (For
details, see “9.1.4Cloning procedure [B] Restore procedure”)
2. Recover the encryption key/license on the SYS board.
Follow the procedures below noted in “6.2.4 Precautions and
Procedures when replacing the SYS board”.
[C] Restore ADI key (only when ADI-HDD is installed)
[D] Restore encryption key
[E] Restore license
Содержание MB760
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