45641001TH Rev.1
5-57 /
Oki Data CONFIDENTIAL
[F109_3] key consistency error (HDD encryption parameter damage)
Classification
Contents
Other service call
Key consistency error - Parameter used for HDD partition encryption are
damaged.
Check item
Measures
Encryption key status
confirmation
Check the message displayed by [3] + [C] + [POWER]
→
5. Key Backup
Restore.
Take measures given in the following table according to the messages displayed in the SRAM
Key Status and FROM Key Status fields.
Remarks:
If the error is not cleared, reinstallation of the system firmware, system software and application
is needed. ([4]+[9]
→
Power-ON)
SRAM Key
Status
FROM Key
Status
Measure
*
AccessFailed
Replace the SYS board.
P. 6-18 “6.2.4 Precautions and Procedures when replacing the SYS
board” (all steps)
<With USB backup data: All key data recovery>
1. Recover all the data on the SRAM board.
[5] + [9] + [POWER]
→
2. Restore SRAM Data from USB (For
details, see “9.1.4 Cloning procedure [B]Restore procedure”)
2. Recover the encryption key/license on the SYS board.
Follow the procedures below noted in “6.2.4 Precautions and
Procedures when replacing the SYS board”.
[C] Restore ADI key (only when ADI-HDD is installed)
[D] Restore encryption key
[E] Restore license
AccessFailed
*
Replace the SYS board.
P. 6-22 “6.2.5 Precautions and procedure when replacing the
SRAM board (for the SYS board)” (for the SYS board, all steps)
OK
KeyNull/
KeyBroken
Recover the encryption key on the SYS board.
P. 6-18 “6.2.4 Precautions and Procedures when replacing the SYS
board” ([D]Restore encryption key)
AccessFailed
OK
Replace the SRAM board (for the SYS board).
P. 6-22 “6.2.5 Precautions and procedure when replacing the
SRAM board (for the SYS board)” (all steps)
KeyNull/
KeyBroken
OK
Recover the encryption key on the SRAM board.
P. 6-22 “6.2.5 Precautions and procedure when replacing the
SRAM board (for the SYS board)” (for the SYS board, [H] Backup
encryption key)
KeyNull/
KeyBroken
KeyNull/
KeyBroken
<No USB backup data>
1. Reinstall the system software.
P. 8-3 “8.2 Firmware Updating with USB Device”
<With USB backup data: All key data recovery>
1. Recover all the data on the SRAM board.
[5] + [9] + [POWER]
→
2. Restore SRAM Data from USB (For
details, see “9.1.4 Cloning procedure [B] Restore procedure”)
2. Recover the encryption key/license on the SYS board.
Follow the procedures below noted in “6.2.4 Precautions and
Procedures when replacing the SYS board”.
[C] Restore ADI key (only when ADI-HDD is installed)
[D] Restore encryption key
[E] Restore license
* AccessFailed, KeyNull or KeyBroken
Содержание MB760
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