8-34
Fail to access to the CD-ROM:
•
Is the CD-ROM properly set in the CD-ROM drive tray?
→
The tray is provided with a holder to secure the CD-ROM. Make sure that the CD-ROM is placed
properly in the holder.
•
Is the CD-ROM applicable to the server?
→
A CD-ROM for Macintosh is not available for use.
Fail to access to the CD-R disk:
•
Is the mounting surface correct?
→
Take out the CD-R disk from the tray, and then set it again with its labelled surface upward.
•
Is there any soil or crack on CD-R disk?
→
Make sure there is no soil due to fingerprint or others on the disk surface. Also make sure that there is
no crack on the disk surface. Clean the disk surface if it is soiled.
If read-out still fails, set another disk of which data has been successfully read out to check if the drive
can read the disk.
•
Is the CD-R disk closed?
→
Close the session or set the disk in closed status, and try to read again.
•
Are the CD-R disk and writing software appropriate to the disk drive?
→
The CD-ROM drive of the server may fail if the combination of disk drive, writing software, and
CD-R is not correct.
Inserted the correct CD-ROM but the message like the following is displayed:
The CD-ROM is not inserted or the wrong CD-ROM is inserted.
Please insert the correct CD-ROM.
OK
•
Is the data side of the CD-ROM dirty or scratched?
→
Take the CD-ROM out of the CD-ROM drive, confirm that it is not dirty or injured, reset and click
[OK].
Fail to access the hard disk:
(Refer to the documentation supplied with the disk array controller.)
•
Is the hard disk applicable to the server?
→
Operation of any device that is not authorized by us is not guaranteed.
•
Is the hard disk properly installed?
→
Make sure to lock the hard disk with the lever on its handle. The hard disk is not connected to the
internal connector when it is not completely installed (see Chapter 9).
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