Only a small part of the data is stored in event or
fault memories.
When you use services, the technical data from
the vehicle can be read out by service network
employees or third parties. Services can include
repair services, maintenance processes, war-
ranty cases and quality assurance measures.
The data is read out via the connection for OBD
(European on-board diagnostics) in the vehicle,
which is required by law. The relevant offices in
the service network or third parties collect,
process and use the data. This data documents
the vehicle's technical states, is used to help in
finding faults and improving quality and is sent
to the manufacturer where necessary. In addi-
tion, the manufacturer is subject to product lia-
bility. The manufacturer needs technical data
from vehicles for this purpose.
Fault memories in the vehicle can be reset by a
service outlet during repair or service work.
Depending on the selected equipment, you can
import your own data into vehicle convenience
and infotainment functions.
These include, for example:
R
multimedia data such as music, films or pho-
tos for playback in an integrated multimedia
system
R
address book data for use in conjunction with
an integrated hands-free system or an inte-
grated navigation system
R
navigation destinations that have been
entered
R
data about using Internet services
This data can be saved locally in the vehicle or is
located on a device that you have connected to
the vehicle. If this data is saved in the vehicle,
you can delete it at any time. This data is sent to
third parties only at your request, particularly
when you use online services in accordance with
the settings that you have selected.
You can save convenience settings/personal-
ised settings in the vehicle and modify them at
any time.
Depending on the piece of equipment in ques-
tion, these can include:
R
settings for the seat and steering wheel posi-
tions
R
suspension and climate control settings
R
customisations such as interior lighting
If your vehicle is equipped appropriately, you
can connect your smartphone or another mobile
terminal to the vehicle. You can control this by
means of the control elements integrated in the
vehicle. The smartphone's picture and sound
can be output via the multimedia system. Spe-
cific items of information are also sent to your
smartphone.
Depending on the type of integration, this can
include:
R
general vehicle status
R
position data
This allows the use of selected smartphone
apps, such as navigation or music player apps.
There is no additional interaction between the
smartphone and the vehicle, particularly active
access to vehicle data. The type of additional
data processing is determined by the provider of
the app being used. Whether you can configure
settings for it and, if so, which ones, depends on
the app and your smartphone's operating sys-
tem.
Service provider
Wireless network connection
If your vehicle has a wireless network connec-
tion, data can be exchanged between your vehi-
cle and other systems. The wireless network
connection is made possible by the vehicle's
own transmitter and receiver or by mobile end
devices that you have brought into the vehicle
(e.g. smartphones). This wireless network con-
nection enables online functions to be used.
These include online services and applications/
Apps provided by the manufacturer or other
providers.
Services provided by the manufacturer
In the case of online services provided by the
manufacturer, the manufacturer describes the
respective functions in an appropriate place
together with the associated legal data protec-
tion information. Personal data can be used in
order to provide online services. The data
exchange for this takes place via a secure con-
nection, e.g. with the manufacturer's IT systems
intended for the purpose. The collection, pro-
cessing and use of personal data that goes
beyond the provision of services will only take
place on the basis of a legal permit or consent.
You can usually activate and deactivate the serv-
ices and functions (some of which are subject to
a fee). In some cases, this also applies to the
32
Vehicle data memory
General
notes
