Contents
Safety . . . . . . . . . . . . . . . . . . v
Guidelines for trained service technicians . . . . . vi
Inspecting for unsafe conditions . . . . . . . vi
Guidelines for servicing electrical equipment .
Safety statements . . . . . . . . . . . . .
Chapter 1. The IBM NeXtScale nx360
M4 Compute Node Type 5455 . . . . . 1
The IBM Documentation CD . . . . . . . . . .
Hardware and software requirements . . . . .
The Documentation Browser . . . . . . . .
Related documentation . . . . . . . . . . . .
Notices and statements in this document . . . . .
Features and specifications. . . . . . . . . . .
What your compute node offers . . . . . . . . .
Reliability, availability, and serviceability features . .
Major components of the compute node . . . . .
Major components of the storage tray . . . . .
Major components of the GPU tray
Power, controls, and indicators . . . . . . . .
Compute node controls, connectors, and
LEDs. . . . . . . . . . . . . . . . .
Console breakout cable . . . . . . . . .
Turning on the compute node . . . . . . .
Turning off the compute node . . . . . . .
System-board layouts . . . . . . . . . . . .
System-board internal connectors . . . . .
System-board external connectors . . . . .
System-board switches and jumpers . . . .
System-board LEDs and controls . . . . .
Chapter 2. Configuration information
and instructions . . . . . . . . . . . .
Updating the firmware. . . . . . . . . . . .
Configuring the server . . . . . . . . . . . .
Using the ServerGuide Setup and Installation
CD
. . . . . . . . . . . . . . . . .
Using the Setup utility . . . . . . . . . .
Using the Boot Manager . . . . . . . . .
Starting the backup server firmware . . . .
Changing the Power Policy option to the
default settings after loading UEFI defaults . .
Using the integrated management module . .
Using the remote presence and blue-screen
capture features . . . . . . . . . . . .
Using the embedded hypervisor . . . . . .
Configuring the Ethernet controller . . . . .
Enabling Features on Demand Ethernet
software . . . . . . . . . . . . . . .
Enabling Features on Demand RAID
software . . . . . . . . . . . . . . .
Configuring RAID arrays . . . . . . . . .
IBM Advanced Settings Utility program . . .
Updating IBM Systems Director . . . . . .
Updating the Universal Unique Identifier
(UUID) . . . . . . . . . . . . . . . .
Updating the DMI/SMBIOS data . . . . . .
Chapter 3. Troubleshooting . . . . . .
Start here. . . . . . . . . . . . . . . . .
Diagnosing a problem . . . . . . . . . .
Service bulletins . . . . . . . . . . . . . .
Checkout procedure . . . . . . . . . . . .
Performing the checkout procedure
Diagnostic tools . . . . . . . . . . . . . .
Power-supply LEDs . . . . . . . . . . .
System pulse LEDs . . . . . . . . . . .
Event logs. . . . . . . . . . . . . . .
POST . . . . . . . . . . . . . . . .
Automated service request (call home) . . . . .
IBM Electronic Service Agent . . . . . . .
Error messages . . . . . . . . . . . . . .
Error messages . . . . . . . . . . . . . .
Troubleshooting by symptom . . . . . . . . .
General problems. . . . . . . . . . . .
Hard disk drive problems . . . . . . . . .
Hypervisor problems . . . . . . . . . .
Intermittent problems . . . . . . . . . .
Keyboard, mouse, or USB-device problems .
Memory problems . . . . . . . . . . .
Microprocessor problems . . . . . . . .
Monitor and video problems . . . . . . .
Network connection problems. . . . . . .
Optional-device problems . . . . . . . .
Power problems . . . . . . . . . . . .
ServerGuide problems . . . . . . . . . .
Software problems . . . . . . . . . . .
Universal Serial Bus (USB) port problems . .
Video problems . . . . . . . . . . . .
© Copyright Lenovo 2014
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