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6
FOR YOUR INFORMATION
6-3
1. Troubleshooting
The WLAN transceiver displays the “Out of range” icon or “Connecting...”
•
The distance between the WLAN transceiver and its wireless access point is too far.
- Move closer to the access point.
•
The wireless access point does not turn ON.
- Turn ON the access point.
•
The wireless LAN setting of the WLAN transceiver does not match the access point’s.
- Check the wireless LAN settings of the access point.
- Using the CS-IP100H or CS-IP110H, check and modify the wireless LAN settings of the WLAN
transceiver.
•
In the 5 GHz band operation, the stealth SSID is set to ON, or the SSID Broadcast is set to OFF in the
access point.
- Set the stealth SSID to OFF, or set the SSID Broadcast to ON.
The WLAN transceiver displays “Setting Error...”
(When the WLAN transceiver displays “In the range” icon.)
•
The provisioning server settings of the WLAN transceiver are different than the connected the
IP1000C.
- Using the CS-IP100H or CS-IP110H, check and modify the provisioning server settings.
- In the IP1000C software, check and modify the provisioning server settings of the WLAN transceiver.
•
The IP1000C does not connect to the network.
- Check the connections between the IP1000C or Hub and check the LAN cables.
The WLAN transceiver cannot communicate with any other devices
•
The setting of the Individual ID or Group ID is incorrect.
- Enter the correct Individual ID or Group ID.
•
The Individual ID or Group ID is not registered on the ID list.
- Enter the “Destination ID/Phone Number” in the “ID List” item on the [ID List] screen.
- When using the RoIP gateway VE-PG3, check the bridge connection with the VE-PG3.
The WLAN transceiver cannot use the Area call function
•
The function setting of the Area Call is set to “Disable.”
- Set the “Area Call” item in the Transceiver Settings screen. (p. 4-44)
- Reboot the WLAN transceiver and get the setting from the IP1000C.
- Push [FUNC] on the IP100H’s front panel, then turn ON the “Area Call” function.
- Enable the Area Call function in the Menu screen on the IP110H.
•
The wireless access point that the WLAN transceiver connects to in the Area Call, is not set.
- Enter the “Area Setting” item in the [Area Call] screen. (p. 4-29)