v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 5, “Parts listing, IBM System x3300 M4 Type 7382,” on page 303 to check if a component is a
consumable, structural, or FRU part.
v
If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Symptom
Action
The server does not turn off.
1.
Determine whether you are using an Advanced Configuration and Power
Interface (ACPI) or a non-ACPI operating system. If you are using a non-ACPI
operating system, complete the following steps:
a.
Press Ctrl+Alt+Delete.
b.
Turn off the server by pressing the power-control button and hold it down
for 5 seconds.
c.
Restart the server.
d.
If the server fails POST and the power-control button does not work,
disconnect the ac power cord for 20 seconds; then, reconnect the ac power
cord and restart the server.
2.
If the problem remains or if you are using an ACPI-aware operating system,
suspect the system board.
The server unexpectedly shuts
down, and the LEDs on the
operator information panel are
not lit.
See “Solving undetermined problems” on page 298.
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