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Table 19. DSA messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
v
Go to the IBM support web site at http://www.ibm.com/supportportal/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Message
number
Component Test
State
Description
Action
405-905-xxx
Ethernet
Device
Test Loop
back at
MAC
Layer
Failed
1.
Make sure that the component firmware
is at the latest level. The installed
firmware level is shown in the DSA event
log in the Firmware/VPD section for this
component. For more information, see
“Updating the firmware” on page 111.
2.
Run the test again.
3.
Replace the component that is causing the
error. If the error is caused by an adapter,
replace the adapter. Check the PCI
Information and Network Settings
information in the DSA event log to
determine the physical location of the
failing component.
4.
If the failure remains, go to the IBM Web
site for more troubleshooting information
at http://www.ibm.com/systems/
support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
405-906-xxx
Ethernet
Device
Test Loop
back at
Physical
Layer
Failed
1.
Check the Ethernet cable for damage and
make sure that the cable type and
connection are correct.
2.
Make sure that the component firmware
is at the latest level. The installed
firmware level is shown in the DSA event
log in the Firmware/VPD section for this
component. For more information, see
“Updating the firmware” on page 111.
3.
Run the test again.
4.
Replace the component that is causing the
error. If the error is caused by an adapter,
replace the adapter. Check the PCI
Information and Network Settings
information in the DSA event log to
determine the physical location of the
failing component.
5.
If the failure remains, go to the IBM Web
site for more troubleshooting information
at http://www.ibm.com/systems/
support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Chapter 4. Troubleshooting
275
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