IBM Eserver xSeries 360 Type 8686, Руководство пользователя

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110
IBM® xSeries 360: User’s Reference
ServerGuide problems
Look for the symptom in the left column of the chart. Probable solutions to the
problem are in the right column.
Error logs
The POST error log contains the three most recent error codes and messages that
the system generated during POST. The System Event/Error log contains all the
system error and warning messages that the system has generated.
You can view the contents of the POST error log from the Configuration/Setup Utility
program. You can view the contents of the System Event/Error log from either the
Configuration/Setup Utility program or from the diagnostic programs:
• Start the Configuration/Setup Utility program and select Error Logs from the
main menu; then, select either Post Error Log or System Event/Error Log . See
“Starting the Configuration/Setup Utility program” on page 14 for details.
• Start the diagnostic programs; select Hardware Info from the top of the
diagnostic programs screen; select System Error Log from the list that appears;
then, follow the instructions on the screen. See “Starting the diagnostic
programs” on page 111 for details.
Other Numbers POST found an error.
Action: Follow the instructions on the screen.
Table 12. POST error messages.
POST message Description
Table 13. Setup and Installation CD.
Symptom Suggested Action
Setup and Installation CD will
not start.
• Ensure that the system is a supported server with a startable (bootable) CD-
ROM drive.
• If the startup (boot) sequence settings have been altered, ensure that the CD-
ROM drive is first in the startup sequence.
ServeRAID program cannot
view all installed drives, or
cannot install the NOS. • Ensure that there are no duplicate SCSI IDs or IRQ assignments.
• Ensure that the hard disk drive is connected properly.
The operating system
installation program
continuously loops. Make more space available on the hard disk drive.
ServerGuide will not start the
NOS CD. Ensure that the NOS CD you have is supported by the ServerGuide program. See
the
Setup and Installation CD label for a list of supported NOS versions.
Cannot install NOS - option is
unavailable. Ensure that the NOS is supported on the server. If the NOS is supported, either there
is no logical drive defined (ServeRAID systems) or the ServerGuide System Partition
is not present. Run the ServerGuide setup and configuration program and ensure
that setup is complete.
Table 14. System Updates and Applications CD.
Symptom Suggested Action
Get "time out" or "Unknown
host" errors Ensure that you have access to the Internet through FTP directly.