i-PRO WV-S71300-F3, Руководство по эксплуатации

Страница: 177 / 182

Symptom Cause/solution Reference pages
It takes time to display the
screen. •
Are you accessing the camera in the HTTPS
mode?
In this mode, the refresh interval becomes slower
due to decode procession.
-
•
Are you accessing another camera in the same
local network via a proxy server?
Configure the PC not to use a proxy server.
-
•
Are two or more users browsing the camera
images simultaneously?
It may take time to display the screen or refresh
interval may become slower when two or more
users browse the camera images
simultaneously.
-
Cannot access the camera
from a mobile terminal or a
tablet device. For mobile terminals:
•
Is the URL correct? Or is “/cam” missing at the
end of the URL?
Check if the URL is entered correctly. When
accessing the camera from a mobile terminal, it
is necessary to enter “/cam” at the end of the URL
that is used for the camera access from a PC.
For tablet devices:
•
Is the URL correct?
Check if the URL is entered correctly.
18
•
Is the SSL encryption method different from that
of the camera?
Select “HTTP” (Do not select “HTTPS”) for
“HTTPS” - “Connection” on the “Network” page
- the [Advanced] tab, and access the camera
again.
142
•
Did you access “http://” while using the HTTPS
function?
To use the HTTPS function, access “https://”. It
is also necessary to enter the port number.
•
Refer to <Control No.: P0002> and <Control
No.: P0003> in the support video page of the
support site.
-
A cookie error was displayed
when performing user
registration for
“Viewnetcam.com”. •
Is the web browser configured to allow cookies?
Configure the web browser to allow cookies.
-
User registration for the
“Viewnetcam.com” service
fails. •
Is the registered E-mail address correct?
When an E-mail with the “Viewnetcam.com”
website link is not received, the registered E-mail
address may be incorrect. Visit the
“Viewnetcam.com” website to register the correct
E-mail address.
-
Operating Instructions 177
4 Others