Navigation pane
Settings pane
Description
sysparm_input_display_value
Whether to set the input values
as the display value or as the
actual value.
• false: Actual value
• true: Display value
sysparm_suppress_auto_sys_fiel
d
Whether to suppress auto
generation of System field.
• false: Do not suppress
• true: Suppress
sysparm_view
A parameter that renders the
response according to the
specified UI view.
The specified value will be
encoded before sending a Table
API request.
This is overridden by
sysparm_fields.
Update ServiceNow Incident Ticket: Service details
This service enables you to update an incident ticket.
The following service template details apply to the Update ServiceNow Incident Ticket service template.
This service template does not have an associated service.
Software prerequisites
ServiceNow version Kingston, London
Setup prerequisites
Register the ServiceNow Web Service Connection in Automation Director.
Default ports
Port number
Use
443
Secure communication from Automation Director to ServiceNow.
Edit Service settings
The following table lists the Edit Service settings for the Update ServiceNow Incident Ticket service
template.
Update ServiceNow Incident Ticket: Service details
195