User groups
A user group is a set of users with a defined level of access. User groups are associated with service
groups to enable users to access the services in the service group. Automation Director includes
predefined user groups and users can also create new user groups.
User responsibilities
System administrator
After installing Automation Director, the system administrator completes the initial setup tasks of creating
pools, discovering storage systems, registering hosts, creating users and defining user permissions.
When the initial setup is complete, the service administrator and service user take over management of
the system.
Service administrator
The service administrator is an administrator who has advanced knowledge of data center operations and
is responsible for managing end-to-end IT infrastructure including prioritizing and routing service requests
to service users, attending to all critical service requests, and meeting Service Level Objectives (SLO). In
Automation Director, this type of storage administrator is responsible for creating and managing all
automation services and delegating the responsibility of running services to service users as needed.
Service user
The service user is an administrator who is responsible for the management of automation requests,
which consists of submitting and verifying the completion of automation services and monitoring all
pending and scheduled tasks.
User Actions
The actions that users can complete after the initial setup depend on the Automation Director user role as
follows.
10
User responsibilities
