16 Problem Solving
460
Probl
em
So
lving
16
Error Code
Explains error codes.
If an error caused the printing to end abnormally, or a malfunction occurred in the
printer, then an error message code (***-***) is displayed.
For faxes, error codes are displayed in the Activity Report and Transmission Report
Undelivered.
If an error code appears that is not listed in the table below, or if an error persists after
following the listed solution, then contact our Customer Support Center.
For information about the Activity Report, refer to "Activity Report" (P.376). For information about the
Transmission Report Undelivered, refer to "Transmission Report/Read Status (Printing Transmission
Report/Receiving Fax Transmission Result Mail)" (P.129).
Refer to the following table for error codes, and rectify the problem.
If an error code appears that is not listed in the table below, then contact our Customer
Support Center or your Xerox dealer.
Important •
If an error code is displayed, all print data of the printer as well as print data stored in the
printer's built-in memory is discarded.
Errors are divided into the following [Categories].
C: Copy
P: Print
F: Fax
S: Scan
M: Mail
O: Others Problems
Error Code
Category
Cause and Remedy
C P F S M O
002-770
[Cause]
Unable to process job template due to insufficient hard
disk space.
[Remedy] Remove unnecessary data from the hard disk to
increase free disk space.
003-750
[Cause]
Unable to store any documents with 2 Sided Book Copy
feature.
[Remedy] Check the 2 Sided Book Copy settings.
Refer to "2 Sided Book Copy (Making 2 Sided Copies of Facing Pages)"
(P.68).
003-751
[Cause]
The machine is unable to process size, because the
specified document area is too small.
[Remedy] Increase resolution or scan area size.
003-752
[Cause]
When setting a mixed size document to Full Color/2 Side
and attempting to scan at 600dpi, an error occurs.
[Remedy] Decrease [Scan Resolution] to [400dpi] or less, and
rescan.
003-760
[Cause]
An incompatible combination of features are specified in
the document scan conditions.
[Remedy] Check the selected options.
Содержание Document Centre C250
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