Machine Trouble
449
Probl
em
So
lving
16
Paper is often
jammed or
wrinkled.
Is the image is nearly the
same size as the paper?
Increase the edge erase widths.
Refer to "Edge Erase (Erasing Edges and
Margin Shadows in the document)" (P.61) for
copying, and refer to the print driver's online
help for printing.
Is the paper finely cut out?
Some types of paper may not be cut out
finely. Load the paper after fanning it well.
A document is
not fed into the
document
feeder.
Is the document small?
The minimum size of the document that
can be loaded on the document feeder is
139.7 x 210 mm. (A5, A5 , 5.5 x 8.5
inches, 5.5 x 8.5 inches )
Refer to "Step 1 Loading Documents" (P.48).
An error
message
appears after
paper is loaded
in the Tray 5
(bypass) and the
<Start> button is
pressed.
Check the positions of the
paper guides of the Tray 5
(bypass).
Adjust the paper guides to the correct
positions.
Refer to "Loading Paper in the Tray 5
(Bypass)" (P.240).
Documents are
often jammed.
Are the suitable types of
documents used?
Correctly load documents suitable for the
document feeder.
Refer to "Step 1 Loading Documents" (P.48).
Are you trying to copy
irregular shaped
documents, business cards,
transparencies, or thin
documents?
Are you trying to copy
documents with sticky
labels, paper clips or
adhesive tape?
Remove sticky labels, paper clips or
adhesive tape from the document before
copying.
Are the document guides in
the correct positions?
Adjust the document guide positions.
Refer to "Step 1 Loading Documents" (P.48).
Does a piece of torn paper
remain in the document
feeder?
Open the document feeder cover and
check inside.
Refer to "Document Jams" (P.523).
Is the [Mixed Size Originals]
setting set to [On] when you
copy originals of different
sizes?
Set [Mixed Size Originals] to [On].
Refer to "Mixed Size Originals (Scanning
Different Size Documents Simultaneously)"
(P.67).
Is an A5 document loaded
in landscape orientation
(
) on the document
feeder when the Mixed Size
Originals feature is in use?
Load the A5 document in portrait
orientation ( ).
A corner of the
document is
folded.
Is the document curled?
Flatten out the curl and load the document
again.
Documents are
not correctly
stapled.
-
Refer to "Stapler Faults" (P.525).
Symptom
Cause
Remedy
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