Endress+Hauser Proline Cubemass C 100 HART, Руководство по эксплуатации

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Proline Cubemass C 100 HART Diagnostics and troubleshooting
Hauser 83
12 Diagnostics and troubleshooting
12.1 General troubleshooting
For output signals
Problem Possible causes Remedy
Green power LED on the main
electronics module of the
transmitter is dark Supply voltage does not match that
specified on the nameplate. Apply the correct supply voltage
→  29.
Device measures incorrectly. Configuration error or device is
operated outside the application. 1. Check and correct parameter
configuration.
2. Observe limit values specified in
the "Technical Data".
For access
Problem Possible causes Remedy
No write access to parameters Hardware write protection enabled Set the write protection switch on
the main electronics module to the
OFF position →  78.
No connection via HART protocol Missing or incorrectly installed
communication resistor. Install the communication resistor
(250 Ω) correctly. Observe the
maximum load .
No connection via HART protocol Commubox
• Connected incorrectly
• Configured incorrectly
• Drivers not installed correctly
• USB interface on computer
configured incorrectly
Observe the documentation for the
Commubox.

FXA195 HART: Document
"Technical Information"
TI00404F
Not connecting to Web server Incorrect setting for the Ethernet
interface of the computer 1. Check the properties of the
Internet protocol (TCP/IP) .
2. Check the network settings with
the IT manager.
Not connecting to Web server Web server disabled Via the "FieldCare" operating tool
check whether the Web server of
the measuring device is enabled
and enable it if necessary →  43.
No or incomplete display of
contents in the Web browser • JavaScript not enabled
• JavaScript cannot be enabled 1. Enable JavaScript.
2. Enter http://XXX.XXX.X.XXX/
basic.html as the IP address.
Web browser frozen and operation
no longer possible Data transfer active Wait until data transfer or current
action is finished.
Web browser frozen and operation
no longer possible Connection lost 1. Check cable connection and
power supply.
2. Refresh the Web browser and
restart if necessary.
Content of Web browser
incomplete or difficult to read Not using optimum version of Web
server. 1. Use the correct Web browser
version .
2. Clear the Web browser cache and
restart the Web browser.
Content of Web browser
incomplete or difficult to read Unsuitable view settings. Change the font size/display ratio
of the Web browser.