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Chapter 5: Troubleshooting

5.1 WebPAM PROe system event log

Controller

Corrective Action

The controller parameter(s)
changed by user

The user successfully changed controller
settings.

The controller has new
crash information

Check the event logs.

Controller temperature is
above the warning
threshold

The controller is overheating. Check for
airflow around and through the controller,
and verify that all fans are working. Replace
fans as needed.

Controller temperature is
above the critical threshold

The controller is seriously overheating.
Check for airflow around and through the
controller, and verify that all fans are
working. Replace fans as needed.

Controller temperature is
within the warning threshold

Normal.

Disk Array

Corrective Action

New disk array has been
created

Result of settings or user action. Normal.

Disk array has been deleted Result of settings or user action. Normal.
Disk array has been added

Result of settings or user action. Normal.

Disk array has been
removed

The physical drives of the disk array were
removed from the enclosure.

Disk array settings have
been changed

The user successfully disk array settings.

Enclosure

Corrective Action

Enclosure temperature is
above the warning
threshold

The chassis is overheating. Check for
airflow around and through the chassis, and
verify that all fans are working. Replace fans
as needed.

Enclosure temperature is
above the critical threshold

The chassis is seriously overheating. Check
for airflow around and through the chassis,
and verify that all fans are working. Replace
fans as needed.

Enclosure temperature is
within the normal range

Normal.

Содержание ShareCenter Pro

Страница 1: ...1 ...

Страница 2: ...Ethernet cable 13 2 4 Connecting the Power 13 2 5 Shutting Down the ShareCenter Pro DNS 1550 04 13 2 6 Setup Wizard 15 2 7 Replacement of Power Supply Units PSU 18 2 8 Replacement of Control Module 19 Chapter 3 WebPAM PROe 20 3 1 Quick Start 20 3 2 Dashboard Tab 22 3 2 1 System Status 22 3 2 2 Event Information 23 3 2 3 Storage Overview 23 3 3 Device Tab 25 3 3 1 Front View 25 3 3 2 Back View 26 3...

Страница 3: ...5 12 Network Security 67 3 6 NAS Tab 70 3 6 1 Setup Wizard 70 3 6 2 User account management 72 3 6 3 Protocol Control and Setting 74 3 6 4 File System Management 74 3 6 5 File Sharing Setting 75 3 6 6 Backup 78 3 6 7 Plug in Management 85 3 6 8 iSCSI Initiator 86 Chapter 4 ShareCenter NAVI 87 4 1 Working with ShareCenter NAVI 87 4 1 1 Opening the Main Window 87 4 1 2 Choosing a ShareCenter NAVI La...

Страница 4: ... 122 4 4 Making Management Settings 124 4 4 1 Configuring a NAS System 124 4 4 2 Locating the ShareCenter Pro DNS 1550 04 129 4 4 3 Wake on LAN 130 4 4 4 Choosing a Default NAS System 130 4 4 5 Viewing the System Event Log 131 4 4 6 Viewing a List of Plug ins 134 4 4 7 Viewing Plug in Version Numbers 134 4 4 8 Enabling and Disabling Plug ins 135 4 4 9 Removing Plug ins 138 4 4 10 Rebooting the Sha...

Страница 5: ... lists and numerous cross references to help you find the specific information you are looking for Also included are four levels of notices Note A Note Provides helpful information such as hints or alternative ways of doing a task Important An Important calls attention to an essential step or point required to complete a task Important items include things often missed Caution A Caution informs yo...

Страница 6: ...nsform over the Internet iSCSI Target model and Initiator model 1 3 Hardware Specifications Model Name DNS 1550 04 Dual PSU CPU 1 8 GHz FLASH 256 MB SDRAM 2GB DDRII Smart Fan Yes Gigabit Ethernet 2 USB 2 0 Host port 5 Front x 1 Back x 4 Internal HDD Support 3 5 3 Gb s SATAII Hot Plug Yes of Bays 4 Power Supply 226W 2 80 PLUS Dimension 429 L x 442 W x 44 H mm 16 9 x 17 4 x 1 7 inches ...

Страница 7: ... and above Mac OS 10 6 XServer 1 5 Browser Support Choose one of the following browsers to use with WEBPAM PROe Internet Explorer 7 and above Firefox 3 and above Safari 5 and above Google Chrome 8 and above Warning The electronic components within the ShareCenter Pro DNS 1550 04 are sensitive to damage from Electro Static Discharge ESD Observe appropriate precautions at all times when handling the...

Страница 8: ... The fan contains hazardous moving parts Keep fingers away Caution RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE CE WARNING This is a class A Product In a domestic environment this Product may case radio interference in which case the user may be required to take adequate measures VCCI BSMI 警告使用者這是甲類的資訊產品在居住的環境中使用時可能會造成射頻干擾在這種情況下使用者會被要求採取某些適當的對策 ...

Страница 9: ...cable Power cord CD for client utility and reference document Figure 1 ShareCenter Pro DNS 1550 04 Front View Figure 2 ShareCenter Pro DNS 1550 04 Rear View USB Connection Drive Status LED One Touch Backup Button Drive Activity LED Ethernet Port Activity LEDs PSU Status LEDs System Status LED Power Button RJ45 Ethernet Network Connections Ethernet Port Status LEDs Reset Button Power Connections US...

Страница 10: ...s or 3 0 Gb s disk drives For optimal performance install disk drives of the same model and capacity Your disk drives will become a RAID Volume on the ShareCenter Pro DNS 1550 04 To install disk drives 1 Remove the disk tray from the device by the following steps a Slide the latch leftwards b Press the button next to the latch c Pull the latch out to open the door of disk tray then you can pull th...

Страница 11: ...arrier align with the screw holes in the drive 3 Insert the screws through the holes in the drive carrier and into the sides of the disk drive Only install the countersunk screws supplied with the ShareCenter Pro DNS 1550 04 Install four screws per drive Snug each screw Be careful not to over tighten ...

Страница 12: ...ShareCenter Pro User Manual 12 4 Reinstall the drive tray into the ShareCenter Pro DNS 1550 04 enclosure Tip Repeat steps 1 through 4 until all of your disk drives are installed ...

Страница 13: ...he dual power supplies of the ShareCenter Pro DNS 1550 04 enclosure and plug the other ends into the power source See Figure 2 2 On the front of the ShareCenter Pro DNS 1550 04 press the power button See Figure 1 It takes about a minute to boot the ShareCenter Pro DNS 1550 04 When fully booted The System Status LED turns blue See Figure 1 The buzzer beeps one time 2 5 Shutting Down the ShareCenter...

Страница 14: ...anual 14 Figure 3 Press and hold the Power button about 5 seconds Figure 4 System status LED turns red and then goes dark To restart the ShareCenter Pro DNS 1550 04 press the power button again Power Button System Status LED ...

Страница 15: ...step You can choose to configure automatically by using One Click Setup or configure manually by using Advance Setup 2 How to use Automatic Configuration Wizard Connect to the WebPAM PROe through your browser Following steps below to log in Web based configuration manager 2 1 Start your browser IE7 or above FireFox 3 or above Google Chrome 2 2 On the URL address bar type in the default IP address ...

Страница 16: ...g Computer Name IP Address Storage Type To accept the proposed configuration click the Submit button If you disagree with the proposed configuration click the Advanced Setup button to directly specify all parameters for a new disk array logical drives and spare drives Using Advanced Configuration Wizard 1 Click NAS tab Wizard 2 Click the Advanced Setup button The Advanced Configuration box display...

Страница 17: ...ete the required settings in the Network Settings window including Computer Name Obtain an IP address automatically IP Address Subnet Mask Default Gateway Primary DNS Secondary DNS When done click the Next button ...

Страница 18: ...ame IP Address Storage Type To accept the proposed configuration click the Submit button 2 7 Replacement of Power Supply Units PSU The DNS 1550 04 supports two hot swappable PSUs You may swap either of the PSUs one at a time if an uninterruptable power supply is in use Step 1 Loosen screw A on PSU to be replaced Step 2 Remove the PSU by pulling on the handle Step 3 Insert the new PSU Step 4 Tighte...

Страница 19: ... you may replace the control module as per following steps Step 1 Please turn off the system power Step 2 Loosen screw A on the control module Step 3 Remove the controller by pulling on the handle Step 4 Insert the new controller Step 5 Tighten screw A Step 6 Reboot the system ...

Страница 20: ... by using your browser Browser Support Choose one of the following browsers to use with WebPAM PROe Internet Explorer 7 or above Firefox 3 and above Safari 5 and above Google Chrome Connecting to WebPAM PROe To log into WebPAM PROe from your browser 1 Start your browser 2 In the URL address bar type in the IP address of the ShareCenter Pro DNS 1550 04 Default IP Address 192 168 0 32 The WebPAM PRO...

Страница 21: ...he WebPAM PROe Header Clicking Logout brings you back to the Login Screen After logging out you must enter your user name and password in order to log in again Navigating in WebPAM PROe The five tabs displayed on the screen are the primary navigation tools found in WebPAM PROe Categories of functions are listed below the icon found on each tab Icons for specific functions are listed on each tab Cl...

Страница 22: ...e The System Status icon indicates the top level status of the NAS by displaying system is OK system has errors 3 2 1 System Status The System Status field displays the status of the NAS components by means of the following icons the component is OK the component needs attention the component has failed ...

Страница 23: ...s only Device tab Component List Disk Array Storage tab Disk Array Logical Drive Storage tab Logical Drive Physical Drive Device tab Physical Drive List Spare Drive Storage tab Spare Drive File System NAS tab File System Firmware AdminTool tab Firmware Update 3 2 2 Event Information The Event Information field displays six of the most recent Runtime events Click More to display the AdminTool tab R...

Страница 24: ...ual 24 Total Physical Capacity Display the total storage space of the system Unconfigured not assigned to a logical drive Configured assigned to a logical drive Device Number Display the current number of devices in the system ...

Страница 25: ...e enclosure and physical drives 3 3 1 Front View Click Device tab Front View to view all of the enclosures found in your NAS network Move your mouse over the drive carrier to display the information of the installed physical drive as show below including the device ID physical capacity operational status etc Click on the drive to bring up the Physical Drive Information displaying the detailed info...

Страница 26: ...to normal view The carriers containing drives that do not belong to the chosen disk array will be highlighted 3 3 2 Back View Click Device tab Back View to display the back view of all enclosures in the NAS Move your mouse over the power supply and I O units to view the PSU status and the operational status of the devices through the I O units Click Show Internal Components to display the virtual ...

Страница 27: ...ical temperature Locate The system will make a buzzing sound Controller View Move your mouse over the controller you want and click the View button to display the controller information list Setting 1 Move your mouse over the controller you want and click the Settings button 2 Make setting changes as required Enter change or delete the alias in the Alias field Enable SMART Log Check the box to ena...

Страница 28: ...n choose to enable Capacity Coercion and any one of four methods Capacity Coercion also affects a replacement drive used in a disk array Normally when a physical drive fails the replacement drive must be the same capacity or larger However the Capacity Coercion feature permits the installation of a replacement drive that is slightly smaller within 1 gigabyte than the remaining working drive For ex...

Страница 29: ...k UPS power fail write through No UPS write through Host Cache Flushing Forced Read Ahead cache Check the box to enable or uncheck to disable 3 Click the Save button Buzzer Click the Sound button to unmute the buzzer or click the Mute button to mute the buzzer Click the Settings button to enable or disable the buzzer To enable the buzzer for the system select the Enable Buzzer option and click the...

Страница 30: ...er and sequence number spare number unconfigured or stale configuration Capacity The capacity of drive Viewing Physical Drive Information 1 Click Device tab Physical Drive 2 Move you mouse over the physical drive you want and click the View button Display all Physical drive information To locate the physical drive 1 Click Device tab Physical Drive 2 Move your mouse over the physical drive you want...

Страница 31: ... field 4 Click the Save button Physical Drive Problems Physical drives are the foundation of data storage A physical drive Problem can affect your entire NAS When a yellow icon or a red icon appears beside a physical drive check the drive s operational status 1 Click Device tab Physical Drive 2 Move your mouse over the physical drive you want and click the View button 3 Check the status of the Ope...

Страница 32: ...tab iSCSI CHAP tab 2 Move your mouse over the item you want and click the Setting button 3 Complete the required settings in the Chap Settings window and then click the Submit button User Name Old Password New Password Retype Password Click the button to close the dialog window ...

Страница 33: ...ation 1 Click Device tab Network 2 Move your mouse over the network you want and click the TCP IP or IPV6 button 3 Complete the required settings in the dialog window and then click the Submit button Network Speed Select the networking speed from the menu IP Properties IP Address Subnet Mask Gateway IP Address DNS Server IP Address Secondary DNS Server IP Address Click the button to close the dial...

Страница 34: ...uired settings in the Setup window and then click the Submit button Computer Name Enable Network Binding Choose to enable or disable a biding Networking Binding From the dropdown menu choose a Proper biding type Click the button to close the dialog window Setting up DHCP Server 1 Click Device tab Network 2 Click the DHCP Server button ...

Страница 35: ...w Setting up DDNS 1 Click Device tab Network 2 Click the DDNS button 3 Complete the required settings in the DDNS Settings window and then click the Submit button Enable DDNS Choose to enable or disable the function DDNS Server Enter the address of the DDNS server Host Name Enter the host name of the DDNS server User Name Enter the user name to login the DDNS server Password Enter the password to ...

Страница 36: ...utton to bring up the Setup window 3 Select the option you want and complete the required settings and then click the Submit button Click the button to close the dialog window 3 3 8 External Drive Click Device tab External Drive to display the information of the connected external drive in the system External drive information includes ID Status Model Type Location Total Capacity ...

Страница 37: ...e your mouse over the external drive you want and then you can do one of the following Click the Settings button and select the Write Policy Write Through or Write Back and then click the Save button to configure the external drive Click the Format button and select the format type FAT32 ntfs or xfs and then click the Format button to format the external drive Click the Remove button and click the...

Страница 38: ... on this disk array No Of Logical Drives The number of logical drives on this disk array To initialize the Dsk Array Initialization is normally done to logical drives after they are created from a disk array Initialization sets all data bits in the logical drive to zero The action is useful because there may be residual data on the logical drives left behind from earlier configurations For this re...

Страница 39: ... Disk Array 2 Click the Create Disk Array button 3 In the Create Disk Array window complete the required settings In the Alias field enter an alias at a maximum of 32 characters includes letters numbers space between characters and underline Select the Enable Media Patrol option to enable the function on this disk array otherwise clear this option to disable Select the Enable PDM option to enable ...

Страница 40: ...new disk array appears in the list 6 Do one of the following To create additional disk arrays click the Create More button If you are done creating disk arrays click the Finish button After creating a disk array you need to create a logical drive on it Follow the steps below to create a logical drive 1 Click Storage tab Logical Drive 2 Click the Create Logical Drive button 3 Select the disk array ...

Страница 41: ...pacity is available for an additional logical drive Choose the Stripe size 64 KB 128 KB 256 KB 512 KB or 1 MB Choose the Sector size 512 B 1 KB 2 KB or 4 KB Choose the Read Policy Read Cache Read Ahead or No Cache Choose the Write Policy Write Back or Write Through 5 Click the Add button The new logical drive appears in the New Logical Drives list If there is capacity remaining you can create an a...

Страница 42: ...the disk array When one of the physical drives in a disk array fails The operational status of disk array becomes Degraded The operational status of logical drives becomes Critical The operational status of physical drive becomes Dead or Offline Disk Array Offline Disk arrays are made up of physical drives Logical drives are created on the disk array When a disk array and its logical drives go Off...

Страница 43: ...ble capacity of the array Free Capacity Unconfigured or unused capacity on the physical drives Max Contiguous Free Capacity Unconfigured or unused capacity in contiguous sectors on the physical drives Number of Physical Drives The number of physical drives in this array Number of Logical Drives The number of logical drives on this array Settings Select to change or delete the alias in the Alias fi...

Страница 44: ...sk array where this logical drive was created RAID Level Set when the logical drive was created Operational Status OK means normal Capacity Data capacity of the logical drive Number of Axles For RAID 10 2 axles For RAID 50 and 60 2 or more axles Physical Capacity Data capacity of the physical drives Number of Physical Drives The number of physical drives in the disk array Stripe size Set at logica...

Страница 45: ...ion is needed All All errors The default choice Choose an option Read Check Read errors for this logical drive Write Check Write errors for this logical drive Inconsistent Block Inconsistent blocks for this logical drive Mirror data for RAID Levels 1 1E and 10 or Parity data for RAID Levels 5 6 50 and 60 Identified by the Redundancy Check Entry Number A number assigned to each block of entry The C...

Страница 46: ...s to the left of the logical drives you want to run 4 Check the options you want Auto Fix Attempts to repair the Problem when it finds an error Pause on Error The Process stops when it finds a non repairable error 5 Click the Confirm button To change the Synchronization settings 1 Click AdminTool tab Background Activity 2 Click the Settings button 3 Click the Background Synchronization Rate dropdo...

Страница 47: ...ated to replace a failed disk drive in a RAID Volume In the event of the failure of a disk drive within a RAID 1 or three drive RAID 5 Volume the spare drive is activated as a member of the RAID Volume to replace a disk drive that has failed A spare drive cannot replace the failed drive in a RAID 0 Volume because of the way in which data is written to the disk drives under RAID 0 A spare drive is ...

Страница 48: ...ShareCenter Pro User Manual 48 Status Green yellow or red icon Capacity Data capacity of the spare drive Physical Drive ID Revertible Type Dedicated to Array 3 When done click the Confirm button ...

Страница 49: ...ore factory default settings and save a NAS configuration report 3 5 1 System settings and clearing statistics The list of NAS system information including Alias if assigned Vendor Model Serial Number Part Number Revision Number Number of JBOD Enclosures Connected Max Number JBOD Enclosures Supported Number of Controller s Present Max Number Controller Supported System Date Time ...

Страница 50: ...Shutdown button to stop I Os and shuts down the subsystem After subsystem shutdown you must manually switch off the power at both power supplies Click the Restart button to stop I Os shuts down and restarts the subsystem Click the Power Off button to turn off the system power After power off the power cord s has to be removed then plugged in to get Redundant PSU working again You can clear the phy...

Страница 51: ...e events click the AdminTool tab Events The list of Runtime Events displays the information including Index A number assigned to this specific event Highest number is most recent Device Identifies the device involved Event ID Identifies the action that occurred Severity Displays the Severity Level Info Minor Major Warning Critical or Fatal Fatal Non Recoverable error or failure has occurred Critic...

Страница 52: ...s most recent Device Identifies the device involved Event ID Identifies the action that occurred Severity Displays the Severity Level Info Minor Major Warning Critical or Fatal Fatal Non Recoverable error or failure has occurred Critical Action is needed now and the implications of the condition are serious Major Action is needed now Minor Action is needed but the condition is not a serious at thi...

Страница 53: ... or not action is required Info Information only no action is required Time Date and time the event occurred Description Plain language description of the event To clear the NVRAM Runtime event log 1 Click the AdminTool tab Events 2 Click the NVRAM Events Runtime Events button The list of NVRAM Events Runtime Events displays the information 3 Click the Clear button 4 Click the Confirm button To sa...

Страница 54: ...a Patrol is a routine maintenance Procedure that checks the magnetic media on each disk drive Media Patrol checks all physical drives assigned to disk arrays and spare drives Media Patrol does not check un configured drives Media Patrol checks are enabled by default on all disk arrays and spare drives You can disable Media Patrol in the disk array and spare drive settings however that action is no...

Страница 55: ...rray fails and a spare drive of adequate capacity is available the disk array begins to rebuild automatically using the spare drive If there is no spare drive of adequate capacity but the Auto Rebuild function is ENABLED the disk array begins to rebuild automatically as soon as you remove the failed physical drive and install an un configured physical drive in the same slot If there is no spare dr...

Страница 56: ... are unassigned physical drives installed in you RAID system before you begin the migration Supported RAID level Target Source RAID0 RAID1 RAID5 RAID6 RAID10 RAID0 RAID1 RAID5 RAID6 RAID10 PDM Predictive Data Migration PDM is the migration of data from the suspect disk drive to a spare disk drive similar to rebuilding a logical drive But unlike Rebuilding PDM constantly monitors your disk drives a...

Страница 57: ...k drives PDM is enabled on all disk arrays by default You can disable PDM in the disk array settings however that action is not recommended Transition Transition is the Process of replacing a revertible spare drive that is currently part of a disk array with an un configured physical drive or a non revertible spare The revertible spare drive returns to its original status In order to run the Trans...

Страница 58: ...und Activity 2 Click the Scheduler button 3 Click the Add Schedule button and complete the required settings Scheduler Name Select Media Patrol Battery Recondition Power On Redundancy Check Spare Check or Power Off If you select Redundancy Check the following settings need to be completed Auto Fix Attempts to repair the Problem when it finds an error Pause on Error The Process stops when it finds ...

Страница 59: ...cheduled Background Activities displays including Type Media Patrol Redundancy Check or Spare Check Recurrence Daily weekly monthly Start Time Date and time Operational Status Enabled or disabled To change a scheduled background activity 1 Click AdminTool tab Background Activity 2 Click the Settings button In the Background Activity Settings you can change the following settings for the background...

Страница 60: ...nd data read write operations High More system resources to the Rebuild fewer to data read write operations 2 Check the Enable Auto Rebuild box to enable Auto Rebuild rebuilds when you swap out the failed drive with a new one 3 Click the Confirm button 3 5 5 Firmware updates Before you update the firmware download the latest firmware image file to your PC Mac 1 Click AdminTool tab Firmware Update ...

Страница 61: ... of NAS using the analyzed illustrations Support Table Logical Drive Physical Drive Port Bandwidth Cache Usage Dirty Cache Maximum Latency Average Latency Minimum Latency IO request To view the Logical Drive performance 1 Click AdminTool tab Performance Monitor 2 In the Logical Drive field click the Select Logical Drives button to select the logical drive you want and select a performance type fro...

Страница 62: ... type from the dropdown menu When done the performance of selected physical drive will be shown in the illustration below To view the Port performance 1 Click AdminTool tab Performance Monitor 2 In the Port field click the Select Ports button to select the port you want and select a performance type from the dropdown menu When done the performance of selected port will be shown in the illustration...

Страница 63: ...gs WebDAV Settings Network Settings Caution Use this feature only when required and only on the settings that you must reset to default in order to set them correctly To restore the factory default settings 1 Click AdminTool tab Restore Factory Default 2 In the Restore factory default settings screen check the boxes beside the settings you want to reset to default value 3 Click the Submit button 4...

Страница 64: ...k the Import button 3 Click the Browse button to locate the configuration file bcf and then click the Open button 4 Click the summit button 5 The NAS system will reboot To export the current configuration file 1 Click AdminTool tab Configuration File 2 Click the Export button 3 Click the Submit button The current configuration will be saved as a bcf file in your Host PC ...

Страница 65: ...nitiator will be added in the LUNMap list To define the LUN Mapping 1 Click AdminTool tab LUNMap 2 Click the LUN Mapping button 3 Select the initiator you want from the dropdown menu and click the Next button 4 In the LUN Mapping field indicate the arrays you wish to make visible by putting a unique number in the LUN field 5 When done click the Assign button 6 Click the Submit button 7 Check the E...

Страница 66: ...t to power ON ShareCenter NAVI can be the utility to power on NAS by LAN Power On Automatically 3 5 11 Message Alert The Message Alert function allows the user to receive an e mail alert for the events of the NAS To set up the e mail service for the NAS 1 Click AdminTool tab Message Alert 2 Click the Setup button to setup the mail server complete the required settings in the Setup E Mail Alert fie...

Страница 67: ... mail address and click the Save button To edit the e mail account 1 Click AdminTool tab Message Alert 2 Move your mouse over the e mail account in the list and you can Change the address of the account by clicking the Settings button Remove the selected account by clicking the Delete button 3 5 12 Network Security To set up Security Policy 1 Click AdminTool tab Network Securiey 2 Click the Securi...

Страница 68: ...ShareCenter Pro User Manual 68 ...

Страница 69: ... Check to enable the function Block Policy Protocol 3 When done click the Save button To set up SSL Certificate 1 Click AdminTool tab Network Security 2 Click the SSL Certificate button and complete the required settings Specific SSL Certificate Check to enable the function Certificate X 509 format Private Key X 509 format 3 When done click the Save button ...

Страница 70: ...rd 2 Click the One Click Setup button The Automatic Configuration box displays 3 The Summary window displays the general information of the system including Computer Name IP Address Storage Type 4 To accept the Proposed configuration click the Submit button Note The system will create the RAID automatically based on the number of the disk Disk number 1 2 3 4 5 6 RAID type RAID0 RAID1 RAID5 RAID5 R...

Страница 71: ...Computer Name Obtain an IP address automatically IP Address Subnet Mask Default Gateway Primary DNS Secondary DNS When done click the Next button 4 Select Storage Type Data Protection or Maximum Capacity and then click the Next button 5 The Summary window displays the general information of the system including Computer Name IP Address Storage Type To accept the Proposed configuration click the Su...

Страница 72: ...S User The list of users displays 2 Move your mouse over the user in the list and you can Change the password for the user to log in the NAS by clicking the Change Password button Remove the selected user by clicking the Delete button To group the users 1 Click NAS tab NAS User 2 Click the Group button 3 Click the Create Group button to add a group for the system a Enter the Group Name and click t...

Страница 73: ...ser group is added you have to complete the permission settings for each user group to access the system Follow the steps below to complete the settings 1 Click NAS tab File Sharing 2 From the File Sharing list move your mouse over the folder you want and click the Share Settings button 3 Select the user group you want and set one of the access options Deny Access Read Only or Read Write 4 When do...

Страница 74: ...X Linux Mac AFP Printer Server WebDAV 3 To change the Protocol settings move your mouse over the Protocol option and click the Settings button to configure the advanced settings 3 6 4 File System Management 1 Click NAS tab File System 2 In the File System list move your mouse over the item you want and you can View the volume information by clicking the View button Change the quota setting of the ...

Страница 75: ...for the users to access the folder by selecting Deny Access Read Only or Read Write Click the Next button d When done click the Submit button 3 In the File Sharing list move your mouse over the item and clicking the Share Setting button to change the sharing settings Windows Mac FTP WebDAV Select the Protocol for your networking configuration and set up the Permission Setting for each user group U...

Страница 76: ... Only or Read Write Click the Next button d When done click the Submit button 3 In the File Sharing list move your mouse over the item and clicking the Share Setting button to change the sharing settings Windows Mac FTP WebDAV Select the Protocol for your networking configuration and set up the Permission Setting for each user group Windows CIFS Group Member Result Deny Access Deny Access Deny Acc...

Страница 77: ... Only Read Write Read Only Read Write Deny Access Deny Access Read Only Read Only Read Write Read Write FTP Group Member Result Deny Access Deny Access Deny Access Read Only Deny Access Read Write Deny Access Read Only Deny Access Deny Access Read Only Read Only Read Write Read Write Read Write Deny Access Deny Access Read Only Read Write Read Write Read Write ...

Страница 78: ...ad Write Deny Access Deny Access Read Only Read Only Read Write Read Write UNIX LINUX Assign the IP address in the New IP Address box then click the Add button for sharing Enter if all IP addresses are allowed for sharing When done click the Save button 3 6 6 Backup 1 Click NAS tab Backup 2 Select the Backup solution you want by clicking the tab Snapshot Backup Remote Backup Local Backup Client Ba...

Страница 79: ...hedule Select one of the schedule types you want for the backup solution Disable no snapshots will be taken Time interval by hour snapshots will be taken at the hourly interval you choose from the dropdown menu Daily snapshots will be taken at the time of day you choose from the dropdown menus Weekly snapshots will be taken on the day of the week at the time of day you choose from the dropdown men...

Страница 80: ...e Backup 1 Click NAS tab Backup Remote Backup tab 2 Click the Create button and complete the required settings in the Create Remote Backup window Source Path Backup Server Enter the IP address of the remote backup server Port Enter the port number for the remote backup server User Name Enter the user name to login the remote backup server Password Enter the password to login the remote backup serv...

Страница 81: ...can click the Test button to test the server before applying the settings 4 To change the settings of the backup solution move you mouse over the item you want and click the option button Local Backup enables you to change the backup services of the ShareCenter Pro DNS 1550 04 and the USB storage device To set the Local Backup settings Notes The USB port on the front panel of the device supports F...

Страница 82: ...Setting window Select the Enable Services checkbox to enable the backup solution Select a Backup Method you want from the dropdown menu Add Directory Copy or Synchronize Select a Folder Name you want from the list 4 When done you can Click the Save button to apply the settings Click the Run button to backup immediately Set the backup schedule by selecting one of the schedule types you want for the...

Страница 83: ...tab Backup Client Backup tab 2 Select the One Touch Backup checkbox to enable the backup solution 3 Click the Save button 4 Now you can backup specified folders from your PC to the ShareCenter Pro DNS 1550 04 by simply pressing a button on the front of the ShareCenter Pro DNS 1550 04 5 To disable One Touch Backup uncheck One Touch Backup and then click the Save button One Touch Backup Button ...

Страница 84: ... from device to Amazon S3 Access Key Enter the Access key for the Amazon S3 server Private key Enter the Private key for the Amazon S3 server Retries Number Increment Backup Select this option and the backup will add the updated files only Synchronized Backup Select this option and the backup will delete the extra files while synchronizing Schedule Select one of the schedule types you want for the...

Страница 85: ...To change the settings of the backup solution move you mouse over the item you want and click the option button 3 6 7 Plug in Management 1 Click NAS tab Plug in 2 Click the Add button to add a plug in for the NAS a Click the Choose File button to locate the plug in file b Click the Install button to start installing the plug in 3 In the Plug in list move your mouse over the item and you can Displa...

Страница 86: ...iSCSI Initator 2 Click the Create and complete the required settings in the Create Snapshot window IP Port 3 When done click the Connect button After successful logon you can start to use the disk volume on ShareCenter Pro DNS 1550 04 as a virtual drive on your computer ...

Страница 87: ...ID volumes add and mounts folders and manages file downloads from the Internet 4 1 1 Opening the Main Window 1 To open the Main Window do the following actions If neither Window is open Double click the ShareCenter NAVI icon in the Windows application tray or Mac Dock right If the ShareCenter NAVI Window is open Double click a system in the Device List ShareCenter NAVI in ShareCenter NAVI in Mac O...

Страница 88: ...pens double click a system in the Device List 3 When the login window appears enter the user name and password Click Login then Yes to login the system The default user name is administrator and default password is password The user name and password are case sensitive ...

Страница 89: ...ter NAVI Language On Windows PCs ShareCenter NAVI chooses the display language automatically based on your OS language setting On Macs you choose the display language To choose a language 1 Open the ShareCenter NAVI Window 2 From the dropdown menus choose Function Language then choose the the language you prefer ...

Страница 90: ...ro User Manual 90 4 1 3 Starting the Advanced Storage Manager This feature opens Advanced Storage Manager in your default browser Main Window 1 Right click the system in the Device List that you want to open in ASM ...

Страница 91: ...e software application that connects your PC with the ShareCenter Pro DNS 1550 04 system To view information about ShareCenter NAVI on Windows 1 Right click the ShareCenter NAVI icon in the application tray 2 Choose About from the popup menu To view information about ShareCenter NAVI on Mac From the dropdown menus at the top of the screen choose Help About ...

Страница 92: ...r NAVI Version number Java Virtual Machine JVM Version number JVM Vendor name ShareCenter NAVI installation directory on your PC ShareCenter NAVI Plug in directory on your PC Names of installed Plug ins Version numbers of installed Plug ins When you are done with the About window click the Close button ...

Страница 93: ...Windows PCs if you close ShareCenter NAVI this way you can open it from the application tray icon On Macs you can always open ShareCenter NAVI from the Dock icon Alternative Method for Windows To close ShareCenter NAVI 1 Right click the ShareCenter NAVI icon in the application tray 2 Choose Close from the popup menu ShareCenter NAVI in Windows ShareCenter NAVI in Mac OS X ...

Страница 94: ...ShareCenter Pro User Manual 94 If you close ShareCenter NAVI this way you must open it from the Start menu ...

Страница 95: ...te scheduled backup of your files from your Windows or Mac to the NAS system ShareCenter NAVI You can perform an immediate backup of your files from ShareCenter NAVI Main Window ShareCenter NAVI Device List ShareCenter NAVI tray icon Windows PCs only One Touch Button Main Window If you do not have a backup schedule for your PC start your backup from the ShareCenter NAVI Main Window 1 Go to the Mai...

Страница 96: ...r Manual 96 The NAS or Local drive your PC or MAC from the first dropdown menu The letter designation of your PC or MAC drive under the second dropdown menu 5 Do any of the following actions to select your backup folders ...

Страница 97: ...Selects the My Documents Favorites and Desktop folders with all their contents Click the Add to Backup icon Opens the My Documents folder Click a folder you want to backup and then click the Choose button Repeat for additional folders ...

Страница 98: ...rom window 6 Click the Backup button The backup begins immediately Device List Before you can do a backup from the ShareCenter NAVI Main Window you must create a backup schedule 1 Go to the Main Window 2 Right click the system in the Device List whose backup you want to run 3 Choose the Backup Now item ...

Страница 99: ...t click the ShareCenter NAVI icon in the application tray 2 Choose Backup Now in the popup menu The backup begins immediately The amount of time required depends on the size and number of files being backed up The backed up files will appear on the NAS system ShareCenter NAVI in a folder named BACKUPDATA_your username You can restore the backup files to your PC at any time See Restoring Backed up ...

Страница 100: ...PC to the NAS system ShareCenter NAVI 1 Go to the Main Window 2 Click the SmartSYNC icon 3 Click the Backup button 4 Under Backup your data to choose The NAS or Local drive your PC or MAC from the first dropdown menu The letter designation of your PC or MAC drive under the second dropdown menu 5 Do any of the following actions to select your backup folders ...

Страница 101: ...Selects the My Documents Favorites and Desktop folders with all their contents Click the Add to Backup icon Opens the My Documents folder Click a folder you want to backup and then click the Choose button Repeat for additional folders ...

Страница 102: ...ShareCenter Pro User Manual 102 Drag and drop the folders you want to backup to the Backup your data from window ...

Страница 103: ... the Schedule button 7 Click an option button for Hour Day Day of the week 8 Choose the corresponding values from the dropdown menus Number of hours Time of day in hours and minutes Time of day and day of the week ...

Страница 104: ...ShareCenter Pro User Manual 104 9 Click the Add button The newly created schedule appears in the Schedule List ...

Страница 105: ...list of current schedules 1 Go to the Main Window 2 Click the SmartSYNC icon 3 Click the Schedule List button The list of all backup schedules appears 4 2 4 Changing a Scheduled Backup You can schedule backups by the hour day or week To change the scheduled backup of files from your PC to the NAS system ShareCenter NAVI 1 Go to the Main Window 2 Click the SmartSYNC icon A 3 Click the Schedule List...

Страница 106: ...ShareCenter Pro User Manual 106 4 Click the schedule you want to change C 5 Click the Modify button D 6 Click the folder whose contents you want to backup A C D B ...

Страница 107: ...row your choices 7 Click the Schedule button 8 Click an option button for Hour Day Day of the week 9 Choose the corresponding values from the dropdown menus Number of hours Time of day in hours and minutes Time of day and day of the week 10 Click the Add button ...

Страница 108: ...heduled backup immediately 4 2 5 Deleting a Scheduled Backup Deleting a scheduled backup has no effect upon any files previously backed up to the NAS system ShareCenter NAVI To delete a scheduled backup 1 Go to the Main Window 2 Click the SmartSYNC icon A 3 Click the Schedule List button B 4 Click the schedule you want to delete C ...

Страница 109: ...2 6 Restoring Backed up Files You can restore all or any portion of the files in the BACKUPDATA_your username folder on the NAS system ShareCenter NAVI You can choose to restore the files to Their original location on your PC or MAC An alternative location on your PC or MAC A C D B ...

Страница 110: ... your backed up files from the NAS system to your PC 1 Go to the Main Window 2 Click the SmartSYNC icon A 3 Click the Restore button B 4 Click the folder whose contents you want to restore C Click the arrow icons to expand the tree and narrow your choices D 5 Click an option button for Restore to original folder The backup files will overwrite the files on your PC E Restore to a specific folder No...

Страница 111: ... of an new folder in the field Provided Click the Folder icon Opens the My Documents folder F Click a folder you want to use for a target then click the Open button G 7 Click the Restore button H 8 Click the Yes button in the confirmation box The restoration begins immediately ...

Страница 112: ...ransfers Events are reported by date time severity information or error and description To view Backup Event Log 1 Go to the Main Window 2 Click the SmartSYNC icon A 3 Click the Event Log button B 4 Optional Set the Event Filter dropdown menu to display C All events Information events only Error events only 5 Optional Click the arrow on the Date Time header to reverse the chronological order D A D...

Страница 113: ...t file records the events displayed in the Event Log window Set the Event Filter dropdown menu to display All events Information events only Error events only Click the arrow on the Date Time header to reverse the chronological order To save a copy of the Backup Event Log as a text file 1 Go to the Main Window 2 Click the SmartSYNC icon 3 Click the Event Log button 4 Click the Save button ...

Страница 114: ...ShareCenter Pro User Manual 114 5 Optional Change the file name or save to a different location 6 Click the Save button in the Save dialog box ...

Страница 115: ...t Log consider saving a copy for future reference See Saving the Event Log on page 111 To clear the Backup Event Log 1 Go to the Main Window 2 Click the SmartSYNC icon 3 Click the Event Log button 4 Click the Clear All button 5 Click the Yes button in the confirmation box ...

Страница 116: ...private network may become accessible from the Internet To set the Port 1 Go to the Main Window 2 Click the SmartSYNC icon A 3 Click the Setting button B 4 Type the Port number in the field Provided The default number is 873 C 5 Click the OK button D The setting begins immediately 6 Click the OK button in the confirmation box The Setting is successful A D C B ...

Страница 117: ...er This feature opens share folders in the file browser From the Device List 1 Right click the system in the Device List whose share folders you want to open 2 Choose the Share Folders item All share folders open in your PC s file browser From the Main Window ...

Страница 118: ... in your PC s file browser From the Tray Icon 1 Right click the ShareCenter NAVI icon in the application tray 2 Choose Share Folder in the popup menu All share folders open in your PC s file browser 4 3 2 Viewing a List of Share Folders To view a list of Share Folders 1 Go to the Main Window 2 Click the Share Folder icon 3 Click the Share Folder List button ...

Страница 119: ...119 The Share Folder List appears 4 Double click the individual share folder to view its contents ...

Страница 120: ... Main Window 2 Click the Share Folder icon A 3 Click the Mount Share Folder button B Click the share folder you want to mount or make a network drive C 4 The folder name will become highlighted 5 Choose a device name drive letter from the dropdown menu D 6 Click the Mount button E The share folder appears on your PC as a mounted or network drive A C D E B ...

Страница 121: ...dow 2 Click the Share Folder icon A 3 Click the Mount Share Folder button B 4 Click the share folder you want to un mount or delete as a network drive C The folder name will become highlighted 5 Click the Un Mount button D 6 Click the Yes button in the confirmation box The share folder is un mounted or disconnected but the link remains Windows A C B D ...

Страница 122: ...oes correctly the following message appears This folder has been set to a network drive On the Mac Follow this Procedure if you have not set up Time Machine To set up the Mac for backups with ShareCenter Pro DNS 1550 04 1 On the desktop go to the Dock and click the Time Machine icon A popup message informs you that no storage location is set up 2 In the popup message click the Set Up Time Machine ...

Страница 123: ...o to the Dock and click the Time Machine icon The Time Machine dialog box appears 2 In the Time Machine dialog box click the Change Disk button 3 In the list of external drives choose the share folder that you mounted on the ShareCenter Pro DNS 1550 04 and click the Use for Backup button A Name and Password dialog box appears 4 In the dialog box enter your username and password then click the Conn...

Страница 124: ...s Advanced Setup Enables you to make your own settings Recommended for advanced users Caution Do NOT run the Setup Wizard on a NAS system that is already configured That action will delete your data and network drives One Click Setup To configure your NAS system using One Click Setup 1 Go to the Main Window 2 Click the Setup Wizard icon 3 Click the One Click Setup button 4 Click the OK button to c...

Страница 125: ...to the Main Window 2 Click the Setup Wizard icon A 3 Click the Advanced Setup button B 4 Choose Automatic DHCP or Manual network settings C If you chose Manual settings type entries for each of the following parameters in the fields Provided D Computer NAS system Name IP Address Subnet Mask Gateway Primary and Secondary DNS optional Click the Next button to continue E ...

Страница 126: ...ShareCenter Pro User Manual 126 5 Choose the following values from their respective dropdown menus Timezone Year Month Day Time in Hours Minutes and Seconds Click the Next button to continue C D A E B ...

Страница 127: ... and performance RAID 0 using all disk drives Data Protection RAID 5 using all disk drives Click the Next button to continue 7 Choose a network drive letter from the dropdown menu This drive will be mapped as a network drive on your PC The list begins with S and goes in reverse alphabetical order Click the Next button to continue ...

Страница 128: ...er Pro User Manual 128 8 Review your parameters To make changes click the Previous button To accept the parameters and configure your NAS system click the OK button 9 Click the Yes button in the confirmation box ...

Страница 129: ...elps you to physically locate a NAS system To locate a ShareCenter Pro DNS 1550 04 1 Go to the Main Window 2 Right click the system in the Device List that you want to locate 3 Choose the Locate NAS item On the NAS system you chose The buzzer sounds three times The Status LED blinks RED three times System Status LED ...

Страница 130: ...time 4 4 4 Choosing a Default NAS System This feature sets the default NAS system ShareCenter Pro DNS 1550 04 for the Main Window and ShareCenter NAVI tray icon The default NAS feature activates several important functions including Share Folder Opening a Share Folder Backup Now Performing an Immediate Backup Open Advanced Management Starting the Advanced Storage Manager Event Notice Enabling Even...

Страница 131: ...ents report functions and status of the NAS system The Event Log displays the 20 most recent events Events are reported by date time severity information or warning and description To view the NAS system is Event Log 1 Go to the Main Window 2 Click the Smart SYNC icon 3 Click the Event Log button ...

Страница 132: ...iewing the Backup Event Log on page 110 Warning Do not disconnect the power or shut down the ShareCenter Pro DNS 1550 04 while the plug in installation is running 4 Click the Configure Plugin button The newly added plug in appears in the list Its Service Status is OFF 5 Click the plug in to choose it The plug in s name will become highlighted ...

Страница 133: ...133 6 Click the Enable button After a moment the Service Status changes to ON The plug in is now installed ShareCenter Pro DNS 1550 04 ...

Страница 134: ...s 1 Go to the Main Window 2 Click the NAS Management icon 3 Click the Configuration Plug in button Currently installed plug ins appear in the Configuration Plug in list 4 4 7 Viewing Plug in Version Numbers To view plug in version numbers 1 Right click the ShareCenter NAVI icon in the application tray ...

Страница 135: ...indow click the Close button 4 4 8 Enabling and Disabling Plug ins Enabling Plug ins You must add a plug in to the ShareCenter Pro DNS 1550 04 before you can use this function To enable a plug in 1 Go to the Main Window 2 Click the NAS Management icon A 3 Click the Configuration Plug in button B 4 Click the Plug in you want to enable C The plug in s name will become highlighted ...

Страница 136: ...ShareCenter Pro User Manual 136 5 Click the Enable button D After a moment the Service Status changes to ON The plug in is now enabled on ShareCenter Pro DNS 1550 04 C A D B ...

Страница 137: ...nsider disabling its plug in To disable a plug in 1 Go to the Main Window 2 Click the NAS Management icon A 3 Click the Configuration Plug in button B 4 Click the Plug in you want to disable C The plug ins name will become highlighted 5 Click the Disable button D After a moment the Service Status changes to OFF The plug in is now disabled C A B D ...

Страница 138: ... will never use the plug in To remove a plug in 1 Go to the Main Window 2 Click the NAS Management icon A 3 Click the Configuration Plugin button B 4 Click the Plug in you want to remove C The plug ins name will become highlighted 5 Click the Remove button D 6 Click the Yes button in the confirmation box The plug in is removed from ShareCenter NAVI C B D A ...

Страница 139: ...s after a firmware upgrade or a plug in installation During the reboot none of your folders will be accessible from your networked PCs To reboot the ShareCenter Pro DNS 1550 04 1 Go to the Main Window 2 Click the NAS Management icon A 3 Click the Shutdown button B 4 Click the Restart option C 5 Click the OK button D C B D A ...

Страница 140: ...ShareCenter Pro User Manual 140 6 The reboot runs automatically When the ShareCenter Pro DNS 1550 04 is fully booted The system status LED turns blue The buzzer beeps one time if the buzzer is enabled ...

Страница 141: ...drive cooling fan or the power supply During and after the shutdown none of your folders will be accessible from your networked PCs Using ShareCenter NAVI To shut down the ShareCenter Pro DNS 1550 04 1 Go to the Main Window 2 Click the NAS Management icon A 3 Click the Shutdown button B 4 Click the Shutdown option C 5 Click the OK button D C A B D ...

Страница 142: ...ShareCenter Pro User Manual 142 6 The shutdown runs automatically ...

Страница 143: ...shold Normal Disk Array Corrective Action New disk array has been created Result of settings or user action Normal Disk array has been deleted Result of settings or user action Normal Disk array has been added Result of settings or user action Normal Disk array has been removed The physical drives of the disk array were removed from the enclosure Disk array settings have been changed The user succ...

Страница 144: ...r task set command Result of user action Normal Host interface controller has received a clear ACA command Result of clearing an auto contingent alliance condition If this message appears repeatedly contact Technical Support Host interface controller has received a LUN reset command Result of user action Normal Host interface controller has received a bus reboot The NAS rebooted itself If this mes...

Страница 145: ...tem resources are low Reduce system load or restart the NAS Logical drive initialization is queued Initialization has been set manually or by schedule A new logical drive has been created Result of user action Normal Logical drive has been deleted Result of user action Normal Logical drive has been placed online The physical drives of the array are restored to online status Logical drive has been ...

Страница 146: ...ty Online capacity expansion has resumed Expansion has resumed again after a pause or a reboot Online capacity expansion has stopped Expansion stopped because of user intervention schedule or the logical drive was deleted or went critical or offline Online capacity expansion has encountered a physical disk error Bad block found on a disk drive Migration will finish Check the disk drive check table...

Страница 147: ... action Normal Physical disk assigned as dedicated spare Result of settings or user action Normal Physical disk is no longer assigned as dedicated spare Result of settings or user action Normal Physical disk has been inserted A disk drive has been inserted into the NAS system Physical disk has been removed A disk drive has been removed from the NAS system Bad sector is found on physical disk Disk ...

Страница 148: ...tion is started Result of settings or user action Normal RAID Level migration is completed Normal RAID Level migration is paused Migration paused because of user intervention schedule or a higher priority background activity RAID Level migration is resumed Migration has resumed again after a pause RAID Level migration is stopped Migration stopped because of user intervention schedule or the logica...

Страница 149: ...ly The logical drive is offline Rebuild is aborted due to an internal error System resources are low Reduce system load or restart the NAS Rebuild is queued Rebuild has been set manually or by schedule Rebuild marks logical drive synchronized upon rebuild completion Result of successful rebuild Normal Redundancy Check Corrective Action Redundancy Check is started Redundancy Check has started manua...

Страница 150: ...Physical disk is no longer assigned as global spare Result of settings or user action Normal Global Spare has been deleted Result of settings or user action Normal Physical disk assigned as dedicated spare Result of settings or user action Normal Physical disk is no longer assigned as dedicated spare Result of settings or user action Normal Dedicated Spare has been deleted Result of settings or us...

Страница 151: ...s or user action Normal A nas group has been added Result of settings or user action Normal A nas group has been removed Result of settings or user action Normal The members has been changed in a NAS group Windows CIFS file service start Result of settings or user action Normal FTP service start Result of settings or user action Normal NFS for Linux start Result of settings or user action Normal F...

Страница 152: ...ontact Technical Support File system expansion Done Normal Remote synchronization start Normal Remote synchronization complete Normal Remote synchronization failure Close all opened file and try again Remote synchronization configuration changed Result of settings or user action Normal NAS mounting points conflict during array transportation Create a Snapshot Result of settings or user action Norm...

Страница 153: ...tched to rebuild Transition changed to rebuild because the logical drive went critical Watermark Corrective Action Migration has detected stale NV Watermark Watermarks are Progress markers left as the result of interrupted RAID migrations Migration has cleared stale NV Watermark If the watermark was cleared migration should finish ...

Страница 154: ...e ShareCenter Pro DNS 1550 04 USB Retrieval application from CD 2 Copy OPAS_general zip to your USB Pen Drive 3 Insert the USB Pen Drive into the USB port on the front panel of NAS 4 When done you will be Prompted by a beep sound by the system 5 Remove the USB Pen Drive The log file that contains the detailed system information will be saved automatically in the OPAS_OUTPUT folder of USB Pen drive...

Страница 155: ...e at D Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at its option replace the defective Hardware ...

Страница 156: ...he original licensee and is subject to the terms and conditions of the license granted by D Link for the Software Replacement Software will be warranted for the remainder of the original Warranty Period and is subject to the same limitations and exclusions If a material non conformance is incapable of correction or if D Link determines in its sole discretion that it is not practical to replace the...

Страница 157: ...s issued the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit and the RMA number must be prominently marked on the outside of the package Do not include any manuals or accessories in the shipping package D Link will only replace the defective portion of the product and will not ship back any accessories ...

Страница 158: ...hich an RMA number is not visible from the outside of the package The product owner agrees to pay D Link s reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming RMA phone number 1 800 361 5265 Hours of Operation Monday Friday 9 00AM 9 00PM E...

Страница 159: ...NTIRE RISK AS TO THE QUALITY SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW D LINK IS NOT LIABLE UNDER ANY CONTRACT NEGLIGENCE STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT INCONVENIENCE OR DAMAGES OF ANY CHARACTER WHETHER DIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL...

Страница 160: ...this publication or documentation accompanying this product may be reproduced in any form or by any means or used to make any derivative such as translation transformation or adaptation without permission from D Link Corporation D Link Systems Inc as stipulated by the United States Copyright Act of 1976 and any amendments thereto Contents are subject to change without prior notice Copyright 2011 b...

Страница 161: ...ct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help For detailed warranty information applicable to products purchased...

Страница 162: ... by phone Before you contact technical support please have the following ready Model number of the product e g DNS 1550 04 Hardware Revision located on the label on the bottom of the access point e g rev A1 Serial Number s n number located on the label on the bottom of the access point United States Phone Support 877 354 6555 Internet Support http support dlink com Canada Phone Support 877 354 656...

Страница 163: ...163 Chapter 8 Registration Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Version 1 0 June 29 2011 ...

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