AT&T MERLIN LEGEND Release 3.1, Руководство по системному программированию

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QCC Optional Features
3–38
Common Administrative Procedures
Procedure: Calls-In-Queue Alert
Console Display/Instructions Additional Information PC
1 Select the Operator menu.
System Programming: >
Make a selection
System
Extensions
SysRenumber Options
_
Operator Tables
LinesTrunks AuxEquip
Exit NightSrvce
3
2 Select Queued Call.
System Operator:
Make a selection
Positions
_
Queued Call
Hold Timer
DLC Hold
Exit
2
3 Select InQueue Alert.
Queued Call Operator: >
Make a selection
Hold Rtrn
InQue Alert
_
HoldRelease Call Types
Threshold Msg Center
ElvatePrior ExtndComplt
Exit Return Ring
6
4 Enter the QCC extension to receive the calls-in-queue alert.
In Queue Alert:
If no DSS is attached:
Enter QCC Operator
SP: “Entering an Extension”
Û
extension number
If DSS is attached:
Toggle the red LED on or
Backspace
off as required. Go to Step 7.
Exit Enter
On = operator receives
calls-in-queue alert.
Flashing = operator does not
receive calls-in-queue alert.
Off = not an operator position.