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Astell Autoclaves/Sterilisers – AMB220 | AMB230 | AMB240 | AMB420 | AMB430 | AMB440 | AMA240 | AMA440
PRINTER PROBLEMS
Most printer faults are due to the paper or ribbon being
incorrectly installed or use of incorrect paper or ribbons.
•
Printing feint
Replace printer ribbon, or print head fault
•
Printer moves but no printing
Replace printer ribbon
•
Printer head and paper moves but no printing
on some or all columns
If ribbon is ok, print head worn out. Repair required.
•
Centre of print blurred or missing
Ribbon incorrectly installed with ribbon twisted up out
of slot in centre ribbons must be fitted with the ribbon
correctly seated in the slot.
•
Paper will not load
The paper end must be cut cleanly at the end or it may
tear, jam, and clog the printer mechanism ensure paper
roll is fitted correct way up.
•
Oversize paper
Use only Astell supplied or Astell approved paper.
Alternatives may appear similar but poor paper quality
can damage printer or use up ink on ribbon too quickly.
•
Printer head does not move
Fragments of torn off paper jammed in printer. Turn off
power. Carefully remove with tweezers and turn back
on.
PRINTER SPARE PARTS
Part
Astell part number
Paper
SXP374
Ribbon Cartridge
SXP373
Contact Astell service department or approved agent for a
quotation.
PRINTER WARRANTY
Installation of paper to the printer is outside the
manufacturer’s control.
Incorrect paper installation, damage caused by torn paper
fragments and foreign bodies, damage caused by bad
installation of ribbons or physical damage to the case or
mechanism by the user whilst installing ribbons or paper
are not covered by the warranty.
Service calls during the warranty periods which (in view of
the manufacturer or agent) are caused by the user and/or
these reasons may incur service charges.
Warning!
Non-Astell paper rolls
Paper rolls purchased from other suppliers, e.g.
for adding machines and tills are not suitable and
usually slightly too wide. They can stick and tend
to shred paper fragments into the mechanism
and cause premature failures.This may produce
printing which is cramped vertically or with white
stripes across the print.