Gen II
User Manual
2 – Preface
Revision 2.01, Apr 2020
Warranty
The ACES Systems’ Analyzer is warranted to be free of defects in material and workmanship for
a period of 60 months (5 years) following the purchase date. Warranty does not cover the
analyzer unless it is properly used, stored, and maintained in accordance with the provisions of
this manual. Accessories are warranted for a period of 12 months (1 year). The original
manufacturer may cover individual accessories not manufactured or assembled by TEC for
longer periods.
The required annual calibration and service must be complied with to validate the terms of
this warranty and to continue the complimentary technical support provided under the
ACES Care program.
Warranty replacement and / or repair will not be honored on any unit
which is overdue an annual calibration at the time of the warranty claim. If your calibration is
overdue and no warranty claim is being made, you need only have your overdue calibration
completed to re-validate your warranty. Warranty is limited to supplying Purchaser with
replacement or repair of any unit or accessory item which, in TEC's opinion, is defective. All
repaired or replacement parts will be warranted only for the unexpired period of the basic
warranty. All warranty work will be on a return-to-the-factory basis. Shipping cost to the factory
will be borne by the Purchaser. Warranty shall not apply to any product that, in the judgment of
TEC, has been subjected to misuse or neglect, or has been repaired or altered outside the TEC
factory in any way, which may have impaired its safety, operation, or efficiency, or to any
product that has been subjected to accidental damage.
NOTE
Annual calibration by TEC or a TEC authorized service facility is required in order to comply with
the terms of the 5-year warranty. See “Calibration and Certification” in this section for details.
Warranty does not cover any cost incurred by Purchaser as the result of the purchase of TEC
products. Nor does Warranty cover cost incurred by Purchaser for labor charges for replacement
of parts, adjustments, or repairs or any other work performed by the Purchaser or his agents on,
or connected with, TEC-supplied products. Warranty is expressly in lieu of any and all other
warranties or representations, expressed or implied, and of any obligations or liabilities of TEC
to the Purchaser arising from the use of said products, and no agreement or understanding
varying or extending the same will be binding upon TEC unless in writing, signed by an
authorized representative of TEC. TEC reserves the right to make changes in design or additions
to, or improvements in, products at any time without imposing any liability on itself to install the
same in any product manufactured or supplied prior thereto.
TEC continually works to improve all its ACES Systems products. By returning the analyzer for
annual calibration and service, the customer will benefit from any available hardware and/or
software improvements. Another benefit in returning your ACES equipment annually is that our
technicians will inspect all ACES accessories in the kit and any minor repairs will be covered
under the standard price for recalibration and service. Also, the recalibration process is the only
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