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Web Configurator with MSC

Troubleshooting with MSC

34-1

This chapter covers potential problems and possible remedies. After each problem description, some

steps are provided to help you to diagnose and to solve the problem.

34.1 Troubleshooting

Overview

See Chapter 25 for additional troubleshooting tips.

34.2 Configured Settings

The line card’s configured settings do not take effect.

Table 34-1 Troubleshooting the Line card’s Configured Settings

CORRECTIVE ACTION

Click

Apply

after you finish configuring to save your settings to the line card. If this does not work, contact the

distributor.

Chapter 34

Troubleshooting with MSC

Summary of Contents for ALC1024

Page 1: ...ALC1024 ADSL Line Card Version 2 04 February 2004 User s Guide...

Page 2: ...yXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products o...

Page 3: ...limits are designed to provide reasonable protection against harmful interference in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed...

Page 4: ...act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warran...

Page 5: ...2405 6909 0 www zyxel de GERMANY sales zyxel de 49 2405 6909 99 ZyXEL Deutschland GmbH Adenauerstr 20 A2 D 52146 Wuerselen Germany 33 0 4 72 52 97 97 FRANCE info zyxel fr 33 0 4 72 52 19 20 www zyxel...

Page 6: ...Telco 50 Connector Pin Assignments 1 6 Chapter 2 ALC1024 with EEC Overview 2 1 2 1 ALC1024 with Ethernet Extension Card Overview 2 1 2 2 Features of the ALC1024 with the Ethernet Extension Card 2 1 2...

Page 7: ...Based VLAN Commands 7 5 7 8 Tagged Ethernet Frames Commands Fast Mode 7 10 Chapter 8 IEEE 802 1Q Tagged VLAN Commands 8 1 8 1 IEEE 802 1Q Tagged VLAN Overview 8 1 8 2 IEEE 802 1Q Tagged VLAN Tags 8 1...

Page 8: ...rd 13 4 Chapter 14 Troubleshooting with EEC 14 9 14 1 DSL LED s 14 9 14 2 Data Transmission 14 9 14 3 DSL LED s Turn On and Off 14 10 14 4 Data Rate 14 10 14 5 Configured Settings 14 10 14 6 Password...

Page 9: ...8 1 18 1 Static Route Overview 18 1 18 2 Static Route Setup Screen 18 1 Chapter 19 VLAN 19 1 19 1 VLAN Overview 19 1 19 2 Tagged VLANs IEEE 802 1Q 19 1 19 3 Forwarding Tagged and Untagged Frames 19 2...

Page 10: ...nd Line Interface with MSC Overview 27 1 27 2 Commands with MSC 27 1 Chapter 28 Command Examples 28 1 28 1 Command Examples Overview 28 1 28 2 Sys Commands 28 1 28 3 Lcman Commands 28 2 Web Configurat...

Page 11: ...Static VLAN Setup Screen 30 1 30 3 ALC Static VLAN Entry Add or Edit Screen 30 2 30 4 ALC Management VLAN Edit Screen 30 3 Chapter 31 Maintenance 31 1 31 1 Maintenance Overview 31 1 Chapter 32 Statis...

Page 12: ...Set Profile Command Example 5 8 Figure 5 6 List Profiles Command Example 5 9 Figure 5 7Show Profile Command Example 5 10 Figure 5 8 Show Profiles Command Example 5 11 Figure 5 9 Set Port Command Exam...

Page 13: ...OOTP TFTP 13 6 Figure 13 5 Enter Debug Mode 13 7 Figure 15 1 Login Screen 15 1 Figure 15 2 Home Screen 15 2 Figure 15 3 Port Setup Example 15 4 Figure 15 4 ADSL Port Setup Example 15 5 Figure 17 1 Gen...

Page 14: ...24 3 Logout 24 2 Figure 28 1 Log Disp Command Example 28 1 Figure 28 2 Version Command Example 28 2 Figure 28 3 Monitor Status Command Example 28 2 Figure 28 4 lcman Port List Command 28 3 Figure 28...

Page 15: ...gure 30 3 ALC Management VLAN Edit Screen 30 4 Figure 31 1 Card Firmware Upgrade 31 1 Figure 32 1 ALC Statistics Screen 32 1 Figure 32 2 ALC Hardware Monitor Screen 32 2 Figure 32 3 ALC Port Statistic...

Page 16: ...Non Constant DSL LED 14 10 Table 14 4 Troubleshooting the SYNC rate 14 10 Table 14 5 Troubleshooting the Line card s Configured Settings 14 10 Table 14 6 Troubleshooting the Password 14 11 Table 14 7...

Page 17: ...3 VLAN Status 23 4 Table 24 1 General Diagnostic 24 1 Table 25 1 Troubleshooting the DSL LED s 25 1 Table 25 2 Troubleshooting Data Transmission 25 1 Table 25 3 Troubleshooting a Non Constant DSL LED...

Page 18: ...30 1 Table 30 2 ALC Edit Static VLAN 30 2 Table 30 3 ALC Management VLAN Edit 30 4 Table 32 1 ALC Statistics 32 1 Table 32 2 ALC Hardware Monitor 32 2 Table 32 3 ALC Port Statistics 32 4 Table 32 4 AL...

Page 19: ...Roman font A single keystroke is in Arial font and enclosed in square brackets ENTER means the Enter or carriage return key ESC means the Escape key and SPACE BAR means the Space Bar For brevity s sak...

Page 20: ...trouble shooting and safety warnings Management Switch Card User s Guide This user s guide provides hardware connection details and configuration and management instructions for the management switch...

Page 21: ...LC 1024 Overview I Part I ALC1024 Overview This part introduces the general features default settings and hardware of the ADSL line card when you use the ADSL line card with the Ethernet extension car...

Page 22: ......

Page 23: ...t Switch s User s Guide to install the cards and make the necessary connections Install the ADSL line card in the main chassis Install the ADSL splitter card in the splitter chassis The following feat...

Page 24: ...SL Settings Encapsulation RFC 1483 Multiplexing LLC based VPI 0 VCI 33 Enable Disable State Disabled Operational Mode auto 1 3 2 Default Profile Settings The following are the settings of the default...

Page 25: ...Ds Table 1 2 LED Descriptions LED COLOR STATUS DESCRIPTION PWR Green On The system is up Off The system is off or not receiving power ALM Red Blinking The line card s temperature and voltage monitorin...

Page 26: ...1024 61L 63L 2 2 kg ASC1024 8 kg 1 6 Hardware Telco 50 Connector Pin Assignments The following diagram shows the pin assignments of the Telco 50 connectors on the ADSL line card the ADSL splitter card...

Page 27: ...orts and matching pin numbers for the hardware Telco 50 connectors Table 1 4 Hardware Telco 50 Connector Port and Pin Numbers PORT NUMBER PIN NUMBER 1 25 50 2 24 49 3 23 48 4 22 47 5 21 46 6 20 45 7 1...

Page 28: ...card The following diagrams show the pin assignments that you need to have on the Telco 50 connectors on the Telco 50 cables Refer to See Table 1 5 for a list of the pin assignments 1 7 1 Telco 50 Cab...

Page 29: ...Assignments The IES 3000 Telco 50 cable s left Telco 50 connector connects to the DSL line card Figure 1 7 IES 3000 Telco 50 Cable Left Telco 50 Connector Pin Assignments Table 1 5 Telco 50 Cable Tel...

Page 30: ...4 Overview Table 1 5 Telco 50 Cable Telco 50 Pin Assignments PORT NUMBER PIN NUMBER 8 18 43 9 17 42 10 16 41 11 15 40 12 14 39 13 13 38 14 12 37 15 11 36 16 10 35 17 9 34 18 8 33 19 7 32 20 6 31 21 5...

Page 31: ...he ADSL line card when you use it with the Ethernet extension card Bridging IEEE 802 1D transparent bridging Up to 4096 MAC entries address table Port based VLAN Virtual Local Area Network IEEE 802 1Q...

Page 32: ...irmware upgrade for the line card from a remote location Security Password protection for system management VLAN IGMP Snooping IGMP Internet Group Management Protocol snooping reduces multicast traffi...

Page 33: ...ting to the Ethernet Extension Card Auto negotiation ON Speed used with auto negotiation OFF 100Mbps Duplex mode used with auto negotiation OFF half duplex 2 3 5 Other Factory Defaults MAC filter Disa...

Page 34: ...Commands with EEC II Part II Commands with EEC This part gives information on commands to use when you use the ADSL line card with the Ethernet extension card...

Page 35: ...onal 3 Command refers to a command used in the command line interface 4 The symbol means or 3 1 1 Command Structure with EEC The card uses a two level command structure with the Ethernet extension car...

Page 36: ...mands with EEC The following table lists all of the commands that you can use with the line card when you use the Ethernet extension card Refer to the following chapters for descriptions of commonly u...

Page 37: ...ts This command shows bridge upper interface statistics stats reset This command resets bridge upper interface statistics portfilter This command displays ports to forward to srcPort all destPorts Thi...

Page 38: ...r pool version This command displays version information for the buffer driver bun version This command displays the bun driver s version build This command shows information on the bun driver s build...

Page 39: ...a class s members ethernet filter This command shows the NP filter table fluorine address addr This command selects the PHY address in the SMI bus read addr This command reads the MII register of the...

Page 40: ...all modules from nonvolatile memory module This command resets configuration information in the specified module from nonvolatile memory save This command saves configuration information in all module...

Page 41: ...show This command sets event as foreground output unshow This command sets event as background output exit This command ends the console or telnet session flashfs config This command displays the con...

Page 42: ...ied partition fm append file text This command appends text to the specified file in the current file system cat file This command shows the contents of the specified file in the current file system c...

Page 43: ...perational mode to all ADSL ports pvc portNo muxMode txvpi rxvci rxvpi rxvci This command sets the PVC configuration to the specified ADSL port pvcs muxMode txvpi rxvci rxvpi rxvci This command sets t...

Page 44: ...rface if flush This command flushes all cached ARP records list This command lists all resolved ARP records help This command shows a help message for the ARP command config This command shows the IP...

Page 45: ...C flush This command deletes all PVCs nat add if This command installs NAT on the specified interface delete if This command uninstalls NAT on the specified interface relay This command allows relayin...

Page 46: ...if timeout This command defines the RIP relay relays This command shows the active RIP relays rxstatus This command prints the reception status send all if none versionList This command sends only th...

Page 47: ...OAM module dl This command dumps the contents of the lookup tables passwd This command changes the management password restart This command saves the configuration and restarts the system snmp access...

Page 48: ...the syslog facility facility This command sets the syslog facility server ip This command sets the syslog server IP secured host This command shows the secured host host enable disable This command en...

Page 49: ...agement VLAN list This command shows all dynamic VLAN settings vlan enable disable This command enables or disables the VLAN status This command shows the VLAN s current status list This command shows...

Page 50: ......

Page 51: ...extension card 4 2 Commonly Used Commands This section shows you commonly used commands 4 2 1 Uptime Command Syntax 192 168 1 1 uptime This command shows the elapsed time the system has been running s...

Page 52: ...password is 1234 It is very important that you remember your password If you forget it refer to the Troubleshooting section for help 4 2 5 Config Print Command Syntax 192 168 1 1 config print This co...

Page 53: ...t the location of your line card The previous setting will be cleared if the command is entered with the location omitted 4 3 5 Set Mode Command Syntax 192 168 1 1 sys set mode fast normal where fast...

Page 54: ...8 1 1 sys secured host add host IP where host IP IP address of a secured host This command adds the IP address of a secured host You may add up to ten IP addresses 4 4 3 Secured Host Delete Command Sy...

Page 55: ...Command Syntax 192 168 1 1 sys syslog server server IP where server IP IP address of syslog server This command sets the UNIX server IP address If server IP 0 0 0 0 default then logs will be dropped...

Page 56: ...ew a previous error log after warm restarting the line card refer to Figure 4 2 Figure 4 2 Example Procedure to Save and View a Previous Error Log 4 6 4 Get Slot Command Syntax 192 168 1 1 sys get slo...

Page 57: ...ax 192 168 1 1 sys set chassis chassis number where chassis number The number for the IES 2000 or IES 3000 chassis 1 to 64 This command sets a number to identify the IES 2000 or IES 3000 in a network...

Page 58: ......

Page 59: ...it Central and refers to the line card or the traffic going out from one of the line card s ADSL ports ATU R stands for ADSL Termination Unit Remote and refers to the subscriber s ADSL modem or router...

Page 60: ...of 32Kbps For instance if you specify 60 Kbps for a port the actual rate for that port will not exceed 32 Kbps and if you specify 66 Kbps the actual rate will not be over 64Kbps Note that when you con...

Page 61: ...more heat than an operating port To minimize heat generation and to enhance reliability remember to disable a port when it is not in use 5 7 4 Enable Port Command Syntax 192 168 1 1 adsl enable port p...

Page 62: ...info Command Syntax 192 168 1 1 adsl lineinfo port number where port number A port number from 1 to 24 The lineinfo command shows the line operating values of an ADSL port An example is shown next 192...

Page 63: ...Lineperf Command Syntax 192 168 1 1 adsl lineperf port number where port number A port number from 1 to 24 The lineperf command shows the line performance counters of an ADSL port An example is shown...

Page 64: ...5 4 Linerate Command Example These results contain the current downstream and upstream operating values SHOWTIME for the requested line the latest available downstream and upstream noise margins chan...

Page 65: ...192 168 1 1 adsl list ports The list ports command shows the configured maximum rates modes and states of all ADSL ports 5 7 12 Set Profile Command Syntax 192 168 1 1 adsl set profile name atur max ra...

Page 66: ...information on ADSL line configuration Each entry in this table reflects a parameter defined by a manager which can be used to configure the ADSL line Note that the default value will be used for any...

Page 67: ...re name A profile name The show profile command displays the settings of an ADSL profile An example is shown next 192 168 1 1 adsl list profiles Profile 1 DEFVAL Profile 2 debug Port 1 Profile DEFVAL...

Page 68: ...rmation on how to list the profiles 5 7 16 Show Profiles Command Syntax 192 168 1 1 adsl show profiles The show profiles command displays the settings of all the ADSL profiles The following show profi...

Page 69: ...refers to ADSL over ISDN The mode parameter specifies the standard that this port is allowed When set to auto the line card follows whatever mode is set on the other end of the line 192 168 1 1 adsl...

Page 70: ...to all of the ADSL ports and sets all of the ports to one mode or standard The profile defines the maximum and minimum incoming and outgoing rates the target signal noise margins for incoming and outg...

Page 71: ...ting for the ADSL port for use with Rx based networks rx vci The VCI setting for the ADSL port for use with Rx based networks The set pvc command allows the configuration of a PVC permanent virtual ci...

Page 72: ...and tx vci if the rx settings are not configured 5 7 23 Show PVC Command Syntax 192 168 1 1 adsl show pvc port number where port number A port number from 1 to 24 The show pvc command allows you to d...

Page 73: ...mode automatically When auto negotiation is turned on the line card negotiates with the peer s Ethernet port automatically to determine the optimal connection speed and duplex mode If the peer s Ether...

Page 74: ...8 1 1 ethernet set speed speed where speed 10 or 100 This command sets the connection speed used when auto negotiation is turned off 10 stands for 10Mbps and 100 stands for 100Mbps 6 2 4 Status Comman...

Page 75: ...not used to carry user data Refer to RFC 1112 and RFC 2236 for information on IGMP versions 1 and 2 respectively A layer 2 switch can passively snoop on IGMP Query Report and Leave IGMP version 2 pac...

Page 76: ...s information on all bridge ports 7 4 3 Status Command Syntax 192 168 1 1 bridge status This command displays the bridge status 7 5 MAC Filter Commands Use MAC filter commands to filter incoming frame...

Page 77: ...n a specific port or on all ports if no port number is specified 7 5 4 MAC Filter Add Command Syntax 192 168 1 1 bridge macfilter add port mac where port A bridge port number mac The source MAC addres...

Page 78: ...ng database GDA Group Destination Address The IP address of a multicast group destination MAC The last 3 bytes of the multicast MAC that the GDA is mapped to Member Ports The ports that belong to this...

Page 79: ...ut the filtering databases of all ports 7 6 5 Info Command Syntax 192 168 1 1 bridge info This command shows the software number of the bridge implementation and the maximum size of the filtering data...

Page 80: ...port 8 allowed to bridge port 1 Ethernet port only Bridge port 10 DSL port 9 allowed to bridge port 1 Ethernet port only Bridge port 11 DSL port 10 allowed to bridge port 1 Ethernet port only Bridge p...

Page 81: ...idge portfilter source port all dest ports where source port An incoming bridge port number all All bridge ports are allowed outgoing ports dest ports The outgoing bridge ports Separate by a space if...

Page 82: ...d port 2 DSL port1 This way DSL ports 2 and 3 can communicate with each other and the Ethernet port You can see the effects of this example by using the following command 192 168 1 1 bridge 192 168 1...

Page 83: ...the Ethernet port and port 3 DSL port 2 Figure 7 6 Example of Modified VLAN Port 2 The following figure illustrates the 192 168 1 1 bridge portfilter 3 1 2 command line Port 3 DSL port 2 is able to s...

Page 84: ...ings 7 8 Tagged Ethernet Frames Commands Fast Mode The line card s fast mode makes use of the tag subset of the IEEE 802 1Q standard to identify the source port of an Ethernet frame and speed traffic...

Page 85: ...wing table displays the physical port and corresponding default PVID Port VLAN ID tag on the line card Table 7 1 Physical Ports Port Numbers and Line Card Default PVID Tags in Fast Mode PHYSICAL PORT...

Page 86: ......

Page 87: ...t Tagging A VLAN identifier is added to the frame header that identifies the source VLAN 2 Implicit Tagging The MAC Media Access Control number the port or other information is used to identify the so...

Page 88: ...in the configuration procedure because once you change the settings you will not be able to connect to the line card with your computer which is without tagged VLAN capability You can configure the V...

Page 89: ...t VLAN and VLAN Activation Example 1 192 168 1 1 vlan1q 2 192 168 1 1 vlan1q svlan setentry 11 2 fixed untag 3 192 168 1 1 vlan1q svlan setentry 11 1 fixed tag 4 192 168 1 1 vlan1q pvid 2 11 5 192 168...

Page 90: ...802 1Q Tagged VLAN is disabled by default Use the following command to enable the IEEE 802 1Q Tagged VLAN Syntax 192 168 1 1 vlan1q vlan enable 8 6 2 Disabling the IEEE 802 1Q Tagged VLAN You can disa...

Page 91: ...192 168 1 1 vlan1q pvid 192 168 1 1 vlan1q vlan status IEEE 802 1Q VLAN DISABLED VLAN Egress Ports Untagged Ports ID C E 12345678 12345678 12345678 C E 12345678 12345678 12345678 1 v vvvvvvvv vvvvvvvv...

Page 92: ...f the static VLAN SVLAN with vid To display the CPU static VLAN identification simply enter the command without parameters 8 6 6 SVLAN List Command Syntax 192 168 1 1 vlan1q svlan list This command di...

Page 93: ...d Select normal to confirm registration of the port to the static VLAN table with vid Select forbidden to block a port from joining the static VLAN table with vid tag_control Tag control flag Valid pa...

Page 94: ...SVLAN table says that is the SVLAN tells the switch whether or not to forward a frame and if the forwarded frames should have tags Step 5 Then the switch applies the port filter to finish the forward...

Page 95: ...4 6 8 and 9 through 25 DSL ports 1 2 3 5 7 8 and 9 through 24 are all set to fixed and untag which means the SVLAN allows the frame to be sent to those ports without a tag Step 5 Port 5 is forbidden s...

Page 96: ...Delentry Command Syntax 192 168 1 1 vlan1q svlan delentry vid where vid VLAN ID Valid parameter range 1 4094 This command deletes an entry with a specified VLAN ID in the static VLAN table Delete a St...

Page 97: ...n example display of the following command 192 168 1 1 vlan1q dvlan getentry 2 Figure 8 12 DVLAN Getentry 2 Command Display Example In the figure above denotes filter and denotes forward 8 6 12 VLAN L...

Page 98: ...Commands Figure 8 13 VLAN List Command Display Example In the figure above O denotes egress port V denotes tagged and X denotes untagged vid 01 02 03 04 05 06 07 08 09 1 O O O O V X X X X X X X X 2 O...

Page 99: ...ority port port priority where port Bridge port number Valid parameter range 1 25 priority Default priority for the specified port Valid parameter range 0 7 where 0 is the lowest priority and 7 is the...

Page 100: ...d parameter range 0 7 where 0 is the lowest priority and 7 is the highest priority This command changes the priority of a tagged frame from a specified ingress port from the original user priority to...

Page 101: ...quence Figure 10 1 Setting the IP Address Sequence where new ip address The IP address you want to configure for the line card default gateway The default gateway IP address of the line card Line 1 br...

Page 102: ...ine card leaves the factory with a default IP address of 192 168 1 1 and a subnet mask of 255 255 255 0 or FF FF FF 0 in hexadecimal notation and the default gateway set at 192 168 1 254 Make sure tha...

Page 103: ...of the payload that is not counting the headers of the echo request The default size is 32 octets This is an IP facility to check for network functionality by sending an echo request to another IP ho...

Page 104: ...t you want to send the packets through am bm cm dm The destination subnet mask of packets that this static route is to route cost The metric hop count of this static route timeout s The time period in...

Page 105: ...tes 10 3 11 Enable Command Your telnet session disconnects when you change the Ethernet port s IP address Initiate a telnet session to the new IP address in order to reconnect Syntax 192 168 1 1 ip en...

Page 106: ......

Page 107: ...line card to the network you can manage it remotely with telnet You can use any telnet client that you find convenient The default password for a telnet session is 1234 Only one telnet session is all...

Page 108: ...vice Examples of variables include the number of packets received node port status etc A Management Information Base MIB is a collection of managed objects SNMP allows manager and agents to communicat...

Page 109: ...le memory with the config save command The default write community string is 1234 and the default read community string is public 11 4 1 SNMP Access Read Write Command Syntax access read write communi...

Page 110: ...e memory with the config save command 11 5 1 Supported Traps The line card supports the following traps coldStart Trap defined in RFC 1215 This trap is sent at system start up authenticationFailure Tr...

Page 111: ...ver This command adds a trap server 11 5 3 Trap Delete Command Syntax trap delete community IP addr This command deletes a trap destination The parameters are the same as the trap add command 11 5 4 T...

Page 112: ......

Page 113: ...he user s settings so they can be applied the next time the line card is booted The line card has the following two configuration files init The system configuration file for the line card password Th...

Page 114: ...may corrupt the firmware and make your line card unusable Connect to the line card with your favorite FTP client The command for the line card is generally ftp line card IP address at the computer co...

Page 115: ...name Role of the Line Card Uses the line card s built in FTP server Uses the line card s built in BOOTP TFTP client Impact to the Line Card Overwrites the line card s firmware only Overwrites the line...

Page 116: ...of the card in trouble Connect the small soft robber covered terminal of the enclosed RS 232 cable to the console port Make sure that the side with small windows where metal is visible is facing the c...

Page 117: ...create a MAC address entry Figure 13 1 BOOTP TFTP Server 3 The Input Box window will pop up as shown next Type the MAC address of the line card and then click OK You can find the MAC address of the l...

Page 118: ...re 13 3 Database Edit Dialog 5 Select Normal Bootp to enable normal BOOTP TFTP functions Figure 13 4 Enable BOOTP TFTP 6 See section 13 3 on the emergency console port Restart the line card and press...

Page 119: ...b at the line card boot console 9 Wait for the firmware upload to finish 10 Use the following command sequence on the line card to write new firmware to flash memory 192 168 1 1 flashfs 192 168 1 1 fl...

Page 120: ......

Page 121: ...here may be a problem with the port Contact the distributor 4 Take the DSL modem to the subscriber s location If the DSL LED stays off check for a problem with the telephone wiring that connects to th...

Page 122: ...fferent telephone wire If the DSL LED still turns on and off repeatedly contact the distributor 14 4 Data Rate The SYNC rate is not the same as the configured rate Table 14 4 Troubleshooting the SYNC...

Page 123: ...ccess another local server If data can be transmitted to a different local server the original local server that could not be accessed may have a problem 14 8 SNMP The SNMP manager server cannot get i...

Page 124: ...distributor If you cannot check the cable connections and IP configuration see the chapter on IP Commands 4 If you are attempting to telnet from the DSL side of the line card refer to section 14 2 to...

Page 125: ...nfigurator with EEC 1 This part tells how to access and navigate the web configurator and perform initial configuration It also describes the Getting Started web configurator screens when you use the...

Page 126: ......

Page 127: ...to the relative port in the EEC Use Internet Explorer 5 5 and later or Netscape Navigator 6 and later versions Use the following instructions to log on to the web configurator 15 2 1 Password Step 1 S...

Page 128: ...up This link takes you to a screen where you can configure the line card s Bridge Mode Ether type Port and MAC filters and Fast Mode VLAN ID You can also view the MAC Address History and Multicast Fil...

Page 129: ...vidual screens and supplementary information Click the HELP link from the home screen to view the online help s home screen summary menu Click the HELP link from a web configurator screen other than t...

Page 130: ...s only require you to use one level For example to configure General Setup click the link on the navigation panel to open the configuration screen Some features use more levels For example Port Setup...

Page 131: ...Web Configurator with EEC 1 Web Configurator with EEC Introduction 15 5 Figure 15 4 ADSL Port Setup Example...

Page 132: ......

Page 133: ...the new IP address in the Location or Address field Press ENTER Step 3 Click Bridge Setup on the navigation panel to view the default bridge settings Step 4 Modify the Bridge Mode Ether Type Filter P...

Page 134: ...drop down list box Step 5 Select an encapsulation type Step 6 Enter the VPI VCI Step 7 Enter a PVID to assign to untagged frames received on this port Step 8 Click Apply to save the port settings Ste...

Page 135: ...elect the Forbidden radio button of every DSL port to prevent the subscribers from modifying the configuration select the Fixed for the Ethernet port and then select the TX Tagging check box Step 5 Cl...

Page 136: ......

Page 137: ...formation for the line card Figure 17 1 General Setup The following table describes this screen Table 17 1 General Setup System Name Type a descriptive name for identification purposes This name can b...

Page 138: ...ry The line card loses these changes if it is turned off or loses power so use the Config Save link on the navigation panel to the left to save your changes to the non volatile memory when you are don...

Page 139: ...ing Filter Age This box sets or shows the aging out timer period of the filtering database Flush Filter Record Click this button to clear the filtering database for all ports MAC Filter Setup Click th...

Page 140: ...Web Configurator with EEC 1 17 4 Getting Started Screens Figure 17 3 Bridge Ether Type Filter Setup The following table describes this screen...

Page 141: ...o allow all kinds of packets IP to allow IP packets only or PPPoE to allow PPPoE packets only Apply Click Apply to save your changes back to the line card s volatile memory The line card loses these c...

Page 142: ...17 4 Bridge Port Filter Setup The following table describes this screen Table 17 4 Bridge Port Filter Setup LABEL DESCRIPTION Bridge Setup Click this link to go to the Bridge Setup screen Port Click a...

Page 143: ...er Setup screen to open this screen Figure 17 5 Edit Bridge Port Filter Setup The following table describes this screen Table 17 5 Edit Bridge Port Filter Setup LABEL DESCRIPTION Bridge Setup Click th...

Page 144: ...o save your changes back to the line card s volatile memory The line card loses these changes if it is turned off or loses power so use the Config Save link on the navigation panel to the left to save...

Page 145: ...Web Configurator with EEC 1 Getting Started Screens 17 9 Figure 17 6 Bridge Fast Mode VLAN ID Setup The following table describes this screen...

Page 146: ...t Apply Click Apply to save your changes back to the line card s volatile memory The line card loses these changes if it is turned off or loses power so use the Config Save link on the navigation pane...

Page 147: ...owing table describes this screen Table 17 7 Bridge MAC Filter Setup LABEL DESCRIPTION Bridge Setup Click this link to go to the Bridge Setup screen Port Click the port name to edit that port s MAC fi...

Page 148: ...Filtering Select this check box to enable MAC filtering on this port Edit Box Type a MAC address in hexadecimal notation xx xx xx xx xx xx where x is a number from 0 to 9 or a letter from a to f in t...

Page 149: ...nk on the navigation panel to the left to save your changes to the non volatile memory when you are done configuring Reset Click Reset to begin configuring this screen afresh 17 3 5 MAC Address Histor...

Page 150: ...llowing table describes this screen Table 17 9 Bridge MAC History LABEL DESCRIPTION Bridge Setup Click this link to go to the Bridge Setup screen Refresh Click this button to update the MAC address li...

Page 151: ...ge Port Multicast Filter Record LABEL DESCRIPTION Bridge Setup Click this link to go to the Bridge Setup screen ID This field displays the location of the entry in the multicast filtering database VLA...

Page 152: ...ard Figure 17 11 IP Setup The following table describes this screen Table 17 11 IP Setup LABEL DESCRIPTION IP Address Enter the IP address of the line card in dotted decimal notation for example 192 1...

Page 153: ...virtual circuit for example VCI carries IP VC2 carries IPX and so on VC based multiplexing may be dominant in environments where dynamic creation of large numbers of ATM VCS is fast and economical 18...

Page 154: ...Ratio 0 db Minimum Transmission Rate 32 Kbps Maximum Transmission Rate 512 Kbps 18 5 2 Other Default Settings The factory default settings for all ADSL ports of the line card are Encapsulation RFC 14...

Page 155: ...IPTION Ethernet Port This field shows the port s name Ethernet Enable This field shows whether or not this port is enabled the Ethernet port is always enabled Auto This field shows whether auto negoti...

Page 156: ...ll ADSL ports is disabled A port must be enabled for data transmission to occur Profile This field shows which profile is assigned to this port Mode This field shows which ADSL operational mode the li...

Page 157: ...connection speed and duplex mode PVID Type the Port VLAN ID from 1 to 4094 The PVID tells the line card what VLAN ID to assign to untagged packets that come in through this port Apply Click Apply to...

Page 158: ...tual Path ID for this port VCI Type the Virtual Circuit ID for this port PVID Type the Port VLAN ID from 1 to 4094 The PVID tells the line card what VLAN ID to assign to untagged packets that come in...

Page 159: ...his screen Table 18 4 Profile Setting LABEL DESCRIPTION Port Setup This is the card s slot number ADSL1 Setup Click this link to go to the port s setup screen Profile This is the name of an individual...

Page 160: ...and less than or equal to the maximum downstream signal to noise margin Min Rate Type the minimum downstream transfer rate from 32 to 8160 Kbps for this port Configure the minimum downstream transfer...

Page 161: ...tor with EEC 2 IV Part IV Web Configurator with EEC 2 This part describes the Advanced Applications and Advanced Management web configurator screens when you use the ADSL line card with the Ethernet e...

Page 162: ...Click Static Route Setup in the navigation panel to open this screen Static Route Setup is a static route summary table Figure 18 1 Static Route Setup The following table describes this screen Table...

Page 163: ...t to the destination Metric This field displays the cost of transmission for routing purposes 18 2 1 Edit Static Route Screen Click Static Route Setup in the navigation panel and then a static route i...

Page 164: ...the packet to the destination The gateway must be a router on the same segment as your line card Metric The metric represents the cost of transmission for routing purposes IP routing uses hop count as...

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Page 166: ...AN membership of a frame across bridges tagged VLANs are not confined to the switch on which they were created The VLANs can be created statically by hand or dynamically through GVRP The VLAN ID assoc...

Page 167: ...are members of the VID thus confining the broadcast to a specific domain Whether to tag an outgoing frame depends on the setting of the egress port on a per VLAN per port basis recall that a port can...

Page 168: ...ember egress frames transmitted VLAN Tag Control Untagged Ports do not tag all VLAN member egress frames transmitted Port VID This is the VLAN ID assigned to untagged frames that this port received in...

Page 169: ...you manage the line card The CPU VLAN defines which ports you can use to manage the line card You cannot manage the line card via a port that is not a member of the management VLAN Index This field di...

Page 170: ...ine card s volatile memory The line card loses these changes if it is turned off or loses power so use the Config Save link on the navigation panel to the left to save your changes to the non volatile...

Page 171: ...Web Configurator with EEC 2 19 6 VLAN Figure 19 2 Edit 802 1Q VLAN Static Entry The following table describes this screen...

Page 172: ...registration ports are permanent members of this VLAN group Forbidden Select forbidden for a port to block that port from joining this VLAN group TX Tagging Select TX Tagging registration for the asso...

Page 173: ......

Page 174: ...elements of a table from an agent it initiates a Get operation followed by a series of GetNext operations Set Allows the manager to set values for object variables within an agent Trap Used by the age...

Page 175: ...it receives regardless of source Read Community If the read community is set which is the password for the incoming Get and GetNext requests from the management station If the read community is not s...

Page 176: ...ity Enter the read community which is the password for the incoming Get and GetNext requests from the management station Public is the default Write Community Enter the write community which is the pa...

Page 177: ...ins screen Use the Logins screen to set administrator passwords for the line card It is highly recommended that you change the default password 1234 Figure 21 1 Logins The following table describes th...

Page 178: ...nges back to the line card s volatile memory The line card loses these changes if it is turned off or loses power so use the Config Save link in the navigation panel on the left to save your changes t...

Page 179: ...Upgrade Restore Configuration and Configuration Backup screens 22 2 Maintenance Screen Click Maintenance in the navigation panel to open the Maintenance screen Use the Maintenance screen to set UNIX...

Page 180: ...he message to different files in the server Please refer to your UNIX manual for more details Apply Click Apply to save your changes back to the line card s volatile memory The line card loses these c...

Page 181: ...client s index number to go to a page where you can edit it Client Address The address of a client that is permitted to use a service Telnet FTP Web to manage the line card For example 192 168 1 100...

Page 182: ...card checks if the client IP address of a computer requesting a service matches the value here The line card immediately disconnects the session if it does not match Apply Click Apply to save your ch...

Page 183: ...e file click Upload Figure 22 4 Firmware Upgrade 22 2 3 Restore Configuration Screen Click Maintenance in the navigation panel and then Restore to open the Restore Configuration screen Use the Restore...

Page 184: ...configuration of the line card to a computer Click Maintenance to return to the main maintenance screen Step 1 Click Backup to display the File Download screen Step 2 Select Save this file to disk to...

Page 185: ...ion about the card and to access other screens with more detailed statistical information Figure 23 1 Statistics The following table describes this screen Table 23 1 Statistics LABEL DESCRIPTION Syste...

Page 186: ...CPU usage statistics VLAN Status Click here to display 802 1Q VLAN statistics 23 2 1 Show Statistics Screen Click Statistics in the navigation panel and then the Show Statistics button to open this sc...

Page 187: ...xPkts This field shows the number of transmitted packets on this port RxPkts This field shows the number of received packets on this port Errors This field shows the number of received errors on this...

Page 188: ...VLAN was set up Status This field shows how this VLAN was added to the switch dynamically using GVRP or statically that is added as a permanent entry Poll Interval s The text box displays how often in...

Page 189: ...eral Diagnostics screen Use this screen to check system logs reset the system or ping IP addresses Figure 24 1 General Diagnostic The following table describes this screen Table 24 1 General Diagnosti...

Page 190: ...to ping in order to test a connection Ping Click this button to have the line card ping the IP address in the field to the left 5 times 24 2 1 Reset System Click Diagnostic in the navigation panel an...

Page 191: ...s location If the DSL LED stays off check for a problem with the telephone wiring that connects to the subscriber 25 2 Data Transmission The DSL LED is on but data cannot be transmitted Table 25 2 Tr...

Page 192: ...iber to the line card may be limiting the speed to a certain rate If they do not match when a good wire is used contact the distributor 25 5 Configured Settings The line card s configured settings do...

Page 193: ...you cannot check the cable connections and IP configuration 2 Check to see that the community or trusted host in the IES matches the SNMP server s community If these steps fail to correct the problem...

Page 194: ......

Page 195: ...ommands with MSC V Part V Commands with MSC This part gives information on commands to use and how to use the web configurator to configure and manage the ADSL line card with the Management Switch Car...

Page 196: ......

Page 197: ...d line interface CI command 6 The symbol means or 27 1 1 Command Structure with MSC The card uses a one level command structure with the management switch card Specify the line card that you want to c...

Page 198: ...d slot subcommands for some statistics commands Table 27 1 Commands with MSC COMMANDS DESCRIPTION config save This command saves configuration information in all modules to nonvolatile memory lcman st...

Page 199: ...t name Removes G SHDSL port bonding This only applies to the SLC card bonding list slot Displays G SHDSL port bonding settings This only applies to the SLC card isolate enable disable Enables disables...

Page 200: ...ays channel status of all DSL lines stat chs port Displays channel status of a DSL line linedata port Displays the line data load per symbol tone linerate port Displays the line rate show port port Di...

Page 201: ...Command Example 28 2 2 Log Clear Command Syntax sys log clear This command clears the system logs If you clear a log using the sys log clear command you cannot view it again Chapter 28 Command Exampl...

Page 202: ...r Status Command Example 28 3 Lcman Commands These are commonly used lcman line card manager commands Refer to the MSC user s guide for examples of lcman svlan commands 28 3 1 Lcman Port List Command...

Page 203: ...e following example shows line performance statistics for port 2 on a line card in slot 3 ras lcman port list 2 slot port status type mode profile 2 1 disable adsl_anxa auto DEFVAL 2 2 disable adsl_an...

Page 204: ...on the IES The following example enables the MAC address count filter of the line card on slot 2 ras lcman command 3 lineperf 2 Current line performance counters nfebe I nfebe ni 0 0 ncrc I ncrc ni 0...

Page 205: ...as well as the line card s IP address and driver version An example is shown next Figure 28 8 Lcman Status Command Example ras lcman status Slot ID 2 to 6 5 slots Slot Mask 00004005 previous 00000000...

Page 206: ......

Page 207: ...urator with MSC VI Part VI Web Configurator with MSC This part gives information on commands to use and how to use the web configurator to configure and manage the ADSL line card with the management s...

Page 208: ......

Page 209: ...of the ADSL line card screens 28 2 Accessing the Web Configurator Use Internet Explorer 5 5 and later or Netscape Navigator 6 and later versions Use the following instructions to log on to the web con...

Page 210: ...ssword if it is still set to the default Figure 28 2 Change Password Screen 28 3 Home Screen Figure 28 3 Home Screen This is the web configurator s home screen Click a link on the navigation panel to...

Page 211: ...card Diagnostic This link takes you to a screen where you can view error logs Logout Click this to exit the web configurator 28 4 Screens Overview The following table lists the various web configurat...

Page 212: ...to open the configuration screen Figure 28 4 Select a Line Card Table 28 3 Select a Line Card LABEL DESCRIPTION Slot ID This is the slot number Module Type Click a link in this column to go to the por...

Page 213: ...h MSC Introduction 28 5 Figure 28 5 ALC Port Setup Screen Click a link labeled Up to go to a screen on the next higher level For example click Up in the ALC Edit Port Setup screen see Figure 28 6 to g...

Page 214: ...Web Configurator with MSC 28 6 Web Configurator with MSC Introduction Figure 28 6 ALC Edit Port Setup Screen...

Page 215: ...rd from the subscriber s ADSL modem or router 29 3 Profiles A profile is a table that contains a list of pre configured ADSL settings Each ADSL port has one and only one profile assigned to it at any...

Page 216: ...the maximum rate of an individual ADSL port by modifying its profile see the ALC Edit Profile screen or assigning the port to a different profile see the ALC Edit Port Setup screen However due to noi...

Page 217: ...etup This is the card s slot number Profile Setup Click this link to go to the card s Profile Setup screen Port Setup Click this link to go to the general Port Setup screen Port Number Click a port s...

Page 218: ...Profile Setup Screen A profile is a list of settings that you define Then you can assign them to one or more individual ports Click Port Setup in the navigation panel and then the ADSL line card s lin...

Page 219: ...for the ports that belong to this profile Speeds from 32 to 8160 Kbps are supported Add Click this button to configure a new profile Delete Select a profile s Delete check box and click the Delete bu...

Page 220: ...or this port Configure the minimum upstream transfer rate to be less than the maximum upstream transfer rate Latency Delay ms Configure this field when you set the Latency Mode field to interleave Typ...

Page 221: ...nimum downstream signal to noise margin to be less than or equal to the maximum downstream signal to noise margin Target SNR db Type the target downstream signal to noise margin 0 31 dB Configure the...

Page 222: ...P VLAN Registration Protocol is a registration protocol that defines a way for switches to register necessary VLAN members on ports across the network Select this check box to enable GVRP and propagat...

Page 223: ...to a specific virtual circuit for example VCI carries IP VC2 carries IPX and so on VC based multiplexing may be dominant in environments where dynamic creation of large numbers of ATM VCS is fast and...

Page 224: ...0 to 7 to add to incoming frames without a IEEE 802 1p priority tag Encapsulation This shows the encapsulation type llc or vc that this channel uses Add Click this button to configure a new channel De...

Page 225: ...ssigned to specific channels to the super channel Enable the super channel option to have this channel forward frames belonging to multiple VLAN groups that are not assigned to other channels The supe...

Page 226: ......

Page 227: ...re not in the same group s the traffic must first go through a router 30 2 ALC Static VLAN Setup Screen Click VLAN Setup in the navigation panel and then a card s link in the VLAN Setup screen to open...

Page 228: ...annel 30 3 ALC Static VLAN Entry Add or Edit Screen Click VLAN Setup in the navigation panel and then a card s link in the VLAN Setup screen Click the Add button or a VLAN ID in a card s Static VLAN S...

Page 229: ...number Normal Select Normal registration for the associated port if you want that port to join this VLAN group using GVRP Fixed Fixed registration ports are permanent members of this VLAN group Forbid...

Page 230: ...ct this check box to enable this VLAN when you click Apply below Clear this check box and click Apply below to disable this VLAN without having to delete it Port Number This field displays the port nu...

Page 231: ...are Click Up to go to the Firmware Upgrade screen Do not interrupt the upgrade process as it may permanently damage the card The card automatically restarts when the upgrade process is complete Proced...

Page 232: ......

Page 233: ...information about the card and to access other screens with more detailed statistical information Figure 32 1 ALC Statistics Screen Table 32 1 ALC Statistics LABEL DESCRIPTION Statistics Click this l...

Page 234: ...in the card s Statistics screen to open the ALC Hardware Monitor screen Use the hardware performance statistics in this screen for hardware troubleshooting If the card s ALM led is on use this screen...

Page 235: ...e measured at this point Min This field displays the minimum voltage measured at this point Tolerance A tolerance of five percent is the acceptable deviation from the nominal voltage Status Normal ind...

Page 236: ...t time it was started Port This refers to the DSL port number Link This field shows the upstream downstream speeds of the DSL connections that are up or Down for the DSL ports that are not connected S...

Page 237: ...ne has been up Poll Interval s The text box displays how often in seconds this screen refreshes You may change the refresh interval by typing a new number in the text box and then clicking Set Interva...

Page 238: ...ng since the last time it was started Port This refers to the DSL port number VPI This field displays the channel s Virtual Path Identifier VPI The VPI and VCI identify a channel on a port VCI This fi...

Page 239: ...Poll Interval s The field displays how often in seconds this screen refreshes You may change the refresh interval by typing a new number in the text box and then clicking Set Interval Stop Click Stop...

Page 240: ...ed by commas Elapsed Time This field shows how long it has been since a normal VLAN was registered or a static VLAN was set up Status This field shows how this VLAN was added to the switch dynamically...

Page 241: ...or with MSC Statistics 32 9 Table 32 5 ALC 802 1Q VLAN Status LABEL DESCRIPTION Next Page Click Next Page to show the subsequent screen of VLAN status information if there is more than one screen of V...

Page 242: ......

Page 243: ...troubleshooting 33 2 Diagnostic Screen Click Diagnostic in the navigation panel and then the line card s link in the Diagnostic screen to open the ALC Diagnostic screen Use this screen to check the ca...

Page 244: ...arning dialog box displays asking if you re sure you want to restart the card Click OK to proceed Clear Error Log Click this button to clear the log of events in the multi line text box 33 2 1 Diagnos...

Page 245: ...ed to check the device s DSL chip A local loopback test failure indicates an internal device problem OAM F5 Loopback Click this to perform an OAMF5 loopback test on the specified G SHDSL port An Opera...

Page 246: ......

Page 247: ...problem 34 1 Troubleshooting Overview See Chapter 25 for additional troubleshooting tips 34 2 Configured Settings The line card s configured settings do not take effect Table 34 1 Troubleshooting the...

Page 248: ......

Page 249: ...Index VII Part VII Index This part provides an index of important terms...

Page 250: ......

Page 251: ...l attenuation 5 6 Chassis Number 17 1 CI Commands 3 1 27 1 CO Telco 50 Connectors 1 4 Command Examples on MSC 28 1 Command Line Interface 3 1 Command Structure 3 1 Commands with MSC 27 1 Community 11...

Page 252: ...Command 7 5 FPVID Command 7 10 Front Panel Ports 1 3 1 4 FTP 13 3 FTP Firmware Upload 13 3 G G dmt 5 1 6 1 7 1 29 1 G lite 5 1 5 12 6 1 7 1 29 1 GARP 8 2 gdmt 5 11 5 12 General IP Commands 10 2 12 1...

Page 253: ...rd xix Management VLAN Setup 16 3 margins 5 6 Max SNR db 29 6 maximum attainable rate 5 6 Mfilter Command 7 4 Min SNR db 29 6 MSC VLAN Setup 16 2 MSC1000 xix N Naming Conventions xix Navigating the We...

Page 254: ...b 29 6 Splitter Chassis Rear Panel Telco 50 Pin Assignments 1 4 Statistics Command 10 3 Status Command 6 2 7 2 Subnet Add Command 10 3 Subnet Delete Command 10 4 Subnet Flush Command 10 4 Supported Tr...

Page 255: ...1 29 9 29 10 29 11 Vendor ID 5 5 Version Command 4 1 10 3 28 2 Version Number 5 5 VLAN 7 5 8 1 14 9 14 11 25 1 25 3 Aware Devices 8 1 Explicit Tagging 8 1 ID VID 7 11 8 2 Implicit Tagging 8 1 Port Bas...

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