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Web Configurator with EEC 2
25-2
Troubleshooting
25.3 DSL LED(s) Turn On and Off
A DSL LED turns on and off intermittently.
Table 25-3 Troubleshooting a Non-Constant DSL LED
STEPS CORRECTIVE
ACTION
1
Check the line card’s diagnostic screen.
2
Connect a DSL modem directly to the DSL port of the line card using a different telephone wire.
If the DSL LED still turns on and off repeatedly, contact the distributor.
25.4 Data Rate
The SYNC-rate is not the same as the configured rate.
Table 25-4 Troubleshooting the SYNC-rate
STEPS CORRECTIVE
ACTION
1
Connect the DSL modem or router directly to the DSL port of the line card using a different
telephone wire.
2
If the rates match, the quality of the telephone wiring that connects the subscriber to the line card
may be limiting the speed to a certain rate.
If they do not match when a good wire is used, contact the distributor.
25.5 Configured Settings
The line card’s configured settings do not take effect.
Table 25-5 Troubleshooting the Line card’s Configured Settings
CORRECTIVE ACTION
Click
Apply
to save your changes back to the line card's volatile memory. The line card loses these changes
if it is turned off or loses power, so use the
Config Save
link on the navigation panel to the left to save your
changes to the non-volatile memory when you are done configuring. If this does not work, contact the
distributor.
25.6 Password
I forgot the password to my line card.
Table 25-6 Troubleshooting the Password
CORRECTIVE ACTION
See the chapter on firmware upload and recovery in the
Commands with EEC
part.
25.7 Local
Server
The computer behind a DSL modem or router cannot access a local server connected to the line card.
Summary of Contents for ALC1024
Page 1: ...ALC1024 ADSL Line Card Version 2 04 February 2004 User s Guide...
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Page 249: ...Index VII Part VII Index This part provides an index of important terms...
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