EDA-Z5008, Z5020 & Z5100 – Technical Manual
ZPControlTechMan_r105
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15.0 – Common Problems & FAQ
How do I change the battery in a device?
Remove the device from its base plate. Unscrew and remove the rear casing from the device. Pull out
the existing battery, paying attention to where the connecting pins are. Line up the new battery with
the connecting pins and push into place. Screw the rear casing back on and perform a battery reset;
see 12.0 – Battery Stats Reset. Return the device to its base plate.
How do I program a device?
See 6.29 – Adding a device and 6.34 – Reprogram device.
How do I add a booster panel to a system?
See 6.23 – Adding a repeater/booster panel. Once all booster panels have been added, devices will
need to be assigned to the panel/antenna with the strongest signal; see 6.20 – Device Assignment.
I have a device with low battery – which replacement battery do I need?
See the back cover of this manual for a list of devices and the batteries they require. All new Zerio Plus
devices use the Q690 battery. Some older Zerio Plus devices use the Q670 battery, and are not
compatible with the Q690 batteries.
How do I disable the sounders?
See 8.0 – Test Mode or select disable sounders in the 7.0 – Disable/Enable menu.
What is a removal fault?
This fault is to alert the user to any tampering with devices on the system, activating when a device has
been removed from its base. If a removal fault has been generated when the device has not been
removed; check the base screws are not secured too tight, as this can warp the base and cause a
removal fault.
What is a verify fault?
Devices will transmit a verify message (containing device status information) to the main panel every
60 seconds. If these transmissions are not received from the device within the verify period (default is
390 seconds), then a ‘verify fault’ is generated. The device number, zone and text location will be
displayed on the screen. Check the RSSI and max count in the verify table.
What is a comms fault?
A comms fault is generated when the control panel has lost communication with another panel on the
system. The panel number and text location will be displayed on the screen. To check the signal
strength between panels, see 10.5 – Panel Table.
Why aren’t my delays working?
Check the ‘delays active’ LED is illuminated. Any programmed delays need to be enabled. The
Function
key or a keyswitch can be used as a delay toggle to turn delays on or off. See 13.0 – Delays for further
information.
