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Phaser 3140/3155/3160 Printer Service Manual
Print-Quality Troubleshooting
Incomplete Fusing
The toner is not completely fused to the paper and easily rubs or flakes off.
Initial Actions
•
Verify the correct media type is set.
Troubleshooting Reference Table
Applicable Parts
Example Prints
■
Fuser, PL9.0.0
■
Print Cartridge, PL1.0.12
■
Power Supply, PL1.0.1
Troubleshooting Procedure Table
Step Actions and Questions
Yes
No
1
Print the Print Cleaning Page
(page 4-2) several times.
Does the problem persist?
Go to Step 2.
Complete.
2
Check the media.
Is the media dry, a recommended
type, and loaded correctly?
Go to step 3.
Replace the
media.
3
Check the media settings.
Does the loaded media type/size
match the setting displayed in
Printing Preferences?
Go to Step 4.
Adjust the
setting to a
heavier type.
4
Check the Print Cartridge.
Is the Print Cartridge damaged?
Go to step 5.
Replace the Print
Cartridge
(page 8-6).
5
Reseat the Fuser.
Does the problem persist?
Go to step 6.
Complete.
6
Replace the Fuser (page 8-11).
Does the problem persist?
Replace the
Power Supply
(page 8-54).
Complete.
Smudges or Smears
