5-24
Phaser 3140/3155/3160 Printer Service Manual
Print-Quality Troubleshooting
Skew
The printed image is not parallel with both sides of the paper.
Initial Actions
•
Determine where the skew is introduced (Tray, Fuser)
•
Check for debris in the media path or on the rollers.
5
Print the Supplies Information
Report (page 4-2) and check the
Transfer Roller life.
Is the Transfer Roller life expired?
Replace the
Transfer Roller
(page 8-8).
Complete.
Troubleshooting Reference Table
Applicable Notes
Example Print
■
Transfer Roller, PL1.0.8
■
Pick Up Roller, PL8.0
■
Holder Pad, PL10.0.11
Troubleshooting Procedure Table
Step
Action and Questions
Yes
No
1
Check media condition.
Is the media dry, recommended
type, and loaded correctly?
Go to step 2.
Replace the
media.
2
Open and close the Rear Cover.
Does the error still occur?
Go to step 3.
Complete.
3
Check the Transfer Roller.
Is the surface clean and smooth?
Go to step 4.
Clean or
replace the
Transfer Roller
(page 8-8).
Troubleshooting Procedure Table (Continued)
Step
Actions and Questions
Yes
No
Skew 2
