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Xerox Phaser 3140, Service Manual

The Xerox Phaser 3140 is a reliable and efficient monochrome laser printer perfect for small offices and home use. Ensure optimal performance with the Service Manual, available for free download from manualshive.com. This comprehensive manual provides step-by-step instructions for maintenance and troubleshooting. Get your copy now.

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Phaser 3140/3155/3160 Printer Service Manual

iii

Contents

Contents

1 General Information

Introduction and Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Technical Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Printer Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10

Print Cartridge Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11

Printer Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Print Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Warm-Up Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Power Save Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
First Print Output Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Memory Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Image Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Physical Dimensions and Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Mounting Surface Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Media and Tray Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16

2 Theory of Operation

Operational Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Paper Path  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Paper Feeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Laser Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Transfer Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Print Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Fuser  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Electrical Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Sensor Input Circuit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16
Driving Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17
Engine F/W. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18

Downloaded From ManualsPrinter.com Manuals

Summary of Contents for Phaser 3140

Page 1: ...Phaser 3140 3155 3160 Laser Printer Phaser 3140 3155 3160 Service Manual Downloaded From ManualsPrinter com Manuals...

Page 2: ...Downloaded From ManualsPrinter com Manuals...

Page 3: ...ructions are for use by qualified service personnel only To avoid personal injury do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so...

Page 4: ...tScript are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple AppleTalk Bonjour EtherTalk LaserWriter LocalTalk Macintosh Mac OS and TrueType are trademarks of...

Page 5: ...2 Power Save Mode 1 12 First Print Output Time 1 12 Memory Specifications 1 12 Environmental Specifications 1 13 Electrical Specifications 1 13 Image Specifications 1 14 Physical Dimensions and Cleara...

Page 6: ...over Errors 3 23 Error Indicated When Front Cover is Closed 3 23 No Error LED Indication for Front Cover 3 24 4 General Troubleshooting Introduction 4 2 Reports 4 2 Printing Demo Page 4 3 Configuratio...

Page 7: ...11 Uneven Density 5 13 Background Contamination 5 14 Ghosting 1 5 15 Ghosting 2 5 16 Ghosting 3 5 17 Ghosting 4 5 18 Vertical White Lines 5 19 Vertical Lines are Curved 5 20 Vertical Black Line or Ban...

Page 8: ...ge 8 6 Paper Tray 8 7 Transfer Roller 8 8 Pick Up Roller 8 9 Fuser 8 11 Thermistor 8 13 Thermostat 8 14 Fuser Lamp 8 15 Heat Roller 8 17 Pressure Roller 8 20 Covers 8 23 Front Cover 8 23 Top Cover 8 2...

Page 9: ...4 Map 2 Controller Board 3155 10 5 Map 3 Controller Board 3160B 3160N 10 6 Map 4 110V and 220V Power Supply Boards 10 7 Component Locator Diagrams 10 8 Map 5 Sensors 10 9 Map 6 Motor Solenoids and Fa...

Page 10: ...viii Phaser 3140 3155 3160 Printer Service Manual Contents Downloaded From ManualsPrinter com Manuals...

Page 11: ...can provide additional information related to a specific subject or add a comment on the results achieved through a previous action Caution A caution indicates an operating or maintenance procedure p...

Page 12: ...r Use caution to avoid personal injury Warning Use caution to avoid personal injury Use caution or draws attention to a particular component Refer to the manual s for information Do not touch the OPC...

Page 13: ...outlet If the product loses its ground connection contact with conductive parts may cause an electrical shock A protective ground connection by way of the grounding conductor in the power cord is esse...

Page 14: ...the unit under test to avoid potential shock After removing a static sensitive assembly from its anti static bag place it on a grounded conductive surface If the anti static bag is conductive you may...

Page 15: ...ake certain that all warning labels remain in place Safety Interlocks Make sure all covers are in place and all Interlock switches are functioning correctly after you have completed a printer service...

Page 16: ...r disposal procedures Fuses Warning Do not install a fuse of a different type or rating Installing the wrong type or rating of fuse can cause overheating and a risk of fire Part Replacement Only use g...

Page 17: ...to do so by a service procedure Servicing Mechanical Components When servicing mechanical components within the printer manually rotate the drive assemblies rollers and gears Warning Do not try to ma...

Page 18: ...r repack the printer using the original packing material and boxes or a Xerox packaging kit Instructions for repacking the printer are included in the kit If you do not have all the original packaging...

Page 19: ...antee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment...

Page 20: ...this product can be obtained from Xerox The CE mark applied to this product symbolizes Xerox s declaration of conformity with the following applicable Directives of the European Union as of the dates...

Page 21: ...ter 3 Error Codes and Messages This section provides detailed troubleshooting procedures for error messages indicated by the printer Chapter 4 General Troubleshooting This section includes troubleshoo...

Page 22: ...xx Phaser 3140 3155 3160 Printer Service Manual Downloaded From ManualsPrinter com Manuals...

Page 23: ...Chapter General Information In this chapter Introduction and Overview Printer Configurations Parts of the Printer Maintenance Items Consumables Specifications Downloaded From ManualsPrinter com Manual...

Page 24: ...opes The output tray holds 100 sheets facedown Technical Support Information The Xerox Phaser 3140 3155 3160 Printer Service Manual is the primary document used for repairing maintaining and troublesh...

Page 25: ...50 MHz 360 MHz 360 MHz Memory Configuration 8 MB 8 MB 64 MB 64 MB Duplex Unit N A N A N A N A Fonts PCL5e No No Standard Standard PCL6 No No Standard Standard EPSON No No Standard Standard IBM ProPrin...

Page 26: ...Pv 1 2 3 HTTP S Telnet SMTP LDAP IPSec TCP IPv6 DHCP DNS RAW LPR SNMPv 1 2 3 HTTP S IPSec Network Management N A N A N A CentreWare IS CW Web Tray 1 Sheet Manual Feeder Standard Standard Standard Stan...

Page 27: ...s of the Printer Front View Item Description Item 1 Output Tray 6 Manual Feeder 2 Control Panel 7 Paper Tray 3 Front Cover Handle 8 Output Support 4 Front Cover 9 Print Cartridge 5 Manual Feeder Guide...

Page 28: ...0 3155 3160 Printer Service Manual General Information Rear View Item Description 1 Rear Cover 2 Network Porta a 3160N only 3 USB Port 4 Power Receptacle 1 2 3 4 s3160 074 Downloaded From ManualsPrint...

Page 29: ...tem Feature Description 1 Error When illuminated indicates a printer error 2 Online Displays the online printer status 3 Cancel Stops an operation at any time This button is also used to print Reports...

Page 30: ...int Cartridge is empty or needs to be replaced A print cartridge has reached its cartridge life Flashing Red The Print Cartridge toner is low Orange A paper jam misfeed has occurred LED State Printer...

Page 31: ...d varies depending on usage habits Maintenance parts should only be replaced by an authorized service provider dealer or the retailer where the printer was purchased The warranty does not cover the re...

Page 32: ...ded the printer stops accepting print requests Print the Supplies Information Report page 4 2 to check Print Cartridge life status Print Cartridge Approximate Print Lifea a Declared cartridge yield in...

Page 33: ...10 000 pages A4 ISO 19572 pattern Phaser 3155 12 000 pages A4 ISO 19572 pattern Phaser 3160 15 000 pages A4 ISO 19572 pattern Resolution dpi Phaser 3140 3155 600 x 600 dpi software enhanced up to1200...

Page 34: ...s the time from when the engine receives a Start signal in Ready state until a single page is printed and delivered to the output tray The following table lists FPOT when the printer is in Power Save...

Page 35: ...alent to 10 300M or 34 000 feet Acoustic Noise Level Printing Phaser 3140 Phaser 3155 Phaser 3160 Less than 50 0 dB Less than 51 0 dB Standby Less than 25 0 dB Power Save Mode Background level Charact...

Page 36: ...gin 4 23 mm B Right Margin 4 23 mm Paper Length C D C Top Margin 4 23 mm D Bottom Margin 4 23 mm Maximum 3 mm from edge of paper Characteristic Specifications Skew Vertical 2 0 mm 241 3 mm Based on 0...

Page 37: ...ces Printer Dimensions and Weight Minimum Clearances Print Engine Specification Height 230 mm 9 1 in Width 360 mm 14 2 in Depth 389 mm 15 3 in Weight Net 7 41kg 16 34 lb Gross 9 52 kg 20 99 lb 10 cm 3...

Page 38: ...Print Media Weighta Capacityb Paper Tray Manual Tray Plain Paper Letter 216 x 279 mm 8 5 x 11 in 60 to 105 g m2 16 to 28 lb bond 250 sheets of 80g m2 20 lb bond 60 to 163 g m2 16 to 43 lb bond 1 sheet...

Page 39: ...per Tray 138 to 146 g m2 36 81 to 38 91 lb bond 1 sheet stacking Labelsc Letter Legal US Folio A4 JIS B5 ISO B5 Executive A5 Statement Refer to Plain Paper Not available in Paper Tray 120 to 150 g m2...

Page 40: ...1 18 Phaser 3140 3155 3160 Printer Service Manual General Information Downloaded From ManualsPrinter com Manuals...

Page 41: ...2 Chapter Theory of Operation In this chapter Operational Overview Paper Path Downloaded From ManualsPrinter com Manuals...

Page 42: ...ots per inch dpi image quality The printer provides a USB interface for all models and the 3160N supports 10 100 Base TX ethernet System Overview The location of the printer s primary functional compo...

Page 43: ...g mechanism consists of the manual feeder Paper Tray Pick Up Roller Feed Rollers and Holder Pad The rollers and sensors in the paper feed path control paper registration and guide the paper through th...

Page 44: ...e loaded with paper Tray Holder Pad Individual sheets are separated by the Tray Holder Pad in the Paper Tray When paper feeds into the printer it passes over the Tray Holder Pad Assembly which uses a...

Page 45: ...ick up and feed paper into the printer and remove static charge on the paper The Pick Up Roller is driven by the Pick Up Solenoid Feed Roller Registration The Feed Roller controls paper registration a...

Page 46: ...Drive Assembly The Drive Assembly receives power from the Controller Board The Drive Assembly consists of the main motor and gear set mounted to a support plate Motor 24V DC Driving Frequency 2200 rpm...

Page 47: ...turns the laser scans creating the full page image The Horizontal Sync HSYNC signal is created when the laser beam from the Laser Unit reaches the end of the polygon mirror and the signal is sent to...

Page 48: ...er Toner Life 1 000 pages 2 500 pages ISO 19752 Pattern A4 Standard Toner Residual Sensor Dot count with CRUM CRU Monitor OPC cleaning blade Management of waste toner Collects toner using the cleaning...

Page 49: ...detects the temperature of the heating unit and feeds the data to the main processor Thermostat When the Heat Lamp becomes too hot the Thermostat cuts off power to the lamp to prevent overheating Heat...

Page 50: ...prevent Fuser overheating Hardware cuts off Fuser power when overheating is detected Software cuts off Fuser power when overheating is detected Thermostat cuts off power to the lamp Interlocks disable...

Page 51: ...r Board sends the current image video data to the Laser Unit and manages the electrophotographic printing process Circuits on the Controller Board drive the Motor paper feed Clutch Heat Lamp and Fan T...

Page 52: ...outputs the high voltage for the THV MHV BIAS signals The high voltage output is supplied to the Print Cartridge and Transfer Roller AC heater control circuitry supplies power to the Fuser Transfer Hi...

Page 53: ...s HV output when PWM is Low Cleaning Voltage THV 1 2 KV 15 The Transfer Voltage is not output because the THV PWM is controlled with high The Transfer Voltage is output because the THV Enable Signal i...

Page 54: ...nd the AC heater control which supplies power to the Fuser The Power Supply has two output channels 5 0 V and 24 V AC Input Input rated voltage AC 110 V 127 V AC 220 V 240 V Input voltage fluctuation...

Page 55: ...Voltage Under 100 mVp p Under 500 mVp p Maximum Output 6 W 48 W Peak output 7 5 W 60 W Under 100 ms Protection for Loading Shortage and Overflowing Current Shut down or Fuse Protection Shut down or O...

Page 56: ...g Through the operation of an actuator on the frame the Manual Feed Sensor photo interrupter detects the existence of paper The CPU recognizes paper in the manual feeder and feeds it into the printer...

Page 57: ...s Front Cover Interlock The Front Cover Interlock switch is located on the Power Supply When the Front Cover is open the 24 V that is supplied to the Motor solenoids Fan Laser Unit and the high voltag...

Page 58: ...ck the PWM cycle is changed to maintain the required transfer voltage Item Description JAM 0 The leading edge of the paper did not pass the Feed Sensor After paper has been picked up paper did not ent...

Page 59: ...When an Over Heat error occurs no heat is supplied to the fixing unit After a specified time elapses the engine detects the temperature again If the temperature is a specified degree lower than the m...

Page 60: ...drives the polygon motor of the Laser Unit If the motor is not in a ready status after a specified period of time elapses the engine detects the error that the polygon motor is not in a ready status I...

Page 61: ...essages and Codes In this chapter Introduction Understanding the Control Panel LEDs Jam Errors Tray and Media Problems Print Cartridge Errors Fuser Errors Front Cover Errors Downloaded From ManualsPri...

Page 62: ...blems not directly indicated by or associated with an error message are covered in Chapter 4 General Troubleshooting Print quality problems are covered in Chapter 5 Print Quality Troubleshooting Diagn...

Page 63: ...ror The Print Cartridge is empty or needs to be replaced The Print Cartridge has almost reached its estimated cartridge life Blinking A small amount of toner is left in the cartridge The estimated car...

Page 64: ...is in power saver mode The machine is online and can receive data from the computer Blinking When the backlight slowly blinks the machine is receiving data from the computer When the backlight blinks...

Page 65: ...and setup procedures are followed securing the guides selecting the correct paper type fanning the paper etc 3 Make sure the printer is plugged directly into an electrical outlet Using extension cords...

Page 66: ...see the paper in this area check the Fuser area around the Print Cartridge 4 Insert the Paper Tray back into the machine until it snaps into place Printing automatically resumes Paper Jam at the Manu...

Page 67: ...d pull the Print Cartridge out 2 Remove the jammed paper by gently pulling it straight out Paper Jam at the Exit Tray 1 Open and close the Front Cover The jammed paper is automatically ejected from th...

Page 68: ...e next step 3 Open the Rear Cover 4 Pull the Fuser pressure levers down and remove the paper 5 Return the pressure levers to their original position 6 Close the Rear Cover 7 Open and close the Front C...

Page 69: ...Paper Tray page 8 7 and check for a jammed piece of paper in the printer Did a piece of paper jam in the printer Go to step 5 Go to step 2 2 Remove the Drive Assembly and check the cable that connects...

Page 70: ...persists refer to the following procedure 7 Check the Pick Up Roller for damage or debris Is the Pick Up Roller damaged Clean or replace the Pick Up Roller Assembly page 8 9 If the problem persists g...

Page 71: ...Check the paper path for obstructions or debris Cycle printer power If the problem persists refer to the following procedure Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack Map R...

Page 72: ...move the jammed paper Go to step 4 4 Clean the Fuser rollers Go to step 5 5 Inspect the Fuser guide claws and their associated springs Are any of the guide claws broken or warped or are any of the gui...

Page 73: ...Initial Actions Check the media weight Lighter weight media is more likely to jam Cycle printer power If the problem persists refer to the following procedure Troubleshooting Reference Table Applicabl...

Page 74: ...56 Power Supply Board PL1 0 1 Controller Board PL1 0 2 3140 Power Supply Wiring 3155 Power Supply Wiring 3160 Power Supply Wiring Map 1 Controller Board 3140 Map 2 Controller Board 3155 Map 3 Controll...

Page 75: ...2 3140 Power Supply Wiring 3155 Power Supply Wiring 3160 Power Supply Wiring Map 4 110V and 220V Power Supply Boards Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check the Pape...

Page 76: ...e Applicable Parts Wiring and Plug Jack Map References Paper Tray Holder Pad Assembly PL10 0 11 Pick Up Solenoid PL4 0 37 Map 6 Motor Solenoids and Fan Troubleshooting Procedure Table Step Actions and...

Page 77: ...d 3155 Map 3 Controller Board 3160B 3160N Map 5 Sensors Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Remove the Top Cover page 8 23 and check the Output Bin Full Actuator for da...

Page 78: ...may indicate that the estimated end of Print Cartridge life is approaching If the printed image is light due to limited toner remaining use the following procedure to redistribute the toner to tempora...

Page 79: ...d Wiring 3160 Controller Board Wiring Map 1 Controller Board 3140 Map 2 Controller Board 3155 Map 3 Controller Board 3160B 3160N Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Is...

Page 80: ...er Board 3155 Map 3 Controller Board 3160B 3160N Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Print the Configuration Report page 4 2 and check the Toner Remaining count Is the...

Page 81: ...licable Parts Wiring and Plug Jack Map References Fuser PL9 0 Drive Assembly PL7 0 3140 Drive Assembly PL7 1 3155 and 3160 Map 6 Motor Solenoids and Fan Troubleshooting Procedure Table Step Actions an...

Page 82: ...user Lamp PL9 0 13 Fuser PL9 0 Power Supply PL1 0 1 Controller Board PL1 0 2 Map 1 Controller Board 3140 Map 2 Controller Board 3155 Map 3 Controller Board 3160B 3160N Troubleshooting Procedure Table...

Page 83: ...k Map References Front Cover PL1 0 11 Power Supply Board PL1 0 1 Map 5 Sensors Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check that the Front Cover open actuator PL6 0 55 is...

Page 84: ...er Supply Wiring 3140 Controller Board Wiring 3155 Power Supply Wiring 3155 Controller Board Wiring 3160 Power Supply Wiring 3160 Controller Board Wiring Troubleshooting Procedure Table Step Actions a...

Page 85: ...Board CN8 CN9 on model 3160 Is the wiring harness damaged Repair the harness If the problem persists go to step 5 Go to step 5 5 Replace the Control Panel page 8 51 Does the problem persist Replace th...

Page 86: ...3 26 Phaser 3140 3155 3160 Printer Service Manual Error Messages and Codes Downloaded From ManualsPrinter com Manuals...

Page 87: ...orts Servicing Instructions Measurement Techniques Media Based Problems Inoperable Printer Troubleshooting Power Supply Troubleshooting USB Port Testing Network Configuration Errors Operating System a...

Page 88: ...e status LED blinks slowly and then release Configuration Report Print the Configuration Report o view current printer settings or to help troubleshoot printer problems In Ready mode press and hold th...

Page 89: ...Phaser 3140 3155 3160 Printer Service Manual 4 3 General Troubleshooting Printing Demo Page s3160 121 Downloaded From ManualsPrinter com Manuals...

Page 90: ...4 4 Phaser 3140 3155 3160 Printer Service Manual General Troubleshooting Configuration Report s3160 119 Downloaded From ManualsPrinter com Manuals...

Page 91: ...Phaser 3140 3155 3160 Printer Service Manual 4 5 General Troubleshooting Supplies Information Report Error Information Report s3160 122 Downloaded From ManualsPrinter com Manuals...

Page 92: ...4 6 Phaser 3140 3155 3160 Printer Service Manual General Troubleshooting s3160 156 Downloaded From ManualsPrinter com Manuals...

Page 93: ...Phaser 3140 3155 3160 Printer Service Manual 4 7 General Troubleshooting Cleaning Page s3160 118 Downloaded From ManualsPrinter com Manuals...

Page 94: ...roperly 4 Remove the Print Cartridge and protect it from light 5 Remove the Transfer Roller 6 Inspect the printer interior and remove any debris such as paper clips staples pieces of paper dust or loo...

Page 95: ...otherwise 7 All voltage values given in the troubleshooting procedures are approximate values The main purpose of voltage readings is to determine whether or not a component is receiving the correct v...

Page 96: ...e paper for bent torn or folded corners 3 Check the paper path for obstructions or debris 4 Ensure that the paper guides are set correctly 5 Ensure that the media is a supported type for the tray See...

Page 97: ...nected b Replace the cable s if damaged 3 The printer does not print from Windows environment a Check that the printer driver is set up correctly b If the printer driver is properly set up try printin...

Page 98: ...Power Supply Boards Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check the voltage at the AC wall outlet Is there approximately 110 VAC or 220 VAC if the printer is a 220 V conf...

Page 99: ...er Supply Wiring 3155 Power Supply Wiring 3160 Power Supply Wiring Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check the connection to the wall outlet Is the printer connected...

Page 100: ...o to step 6 Go to step 6 6 Check and reseat the wiring harness between Control Panel CN1 and Controller Board CN8 CN9 on model 3160 Is the wiring harness damaged Repair the harness If the problem pers...

Page 101: ...software into the computer 3 If the installer auto runs exit the installer window 4 Connect a USB cable between the printer and computer s USB Ports The computer automatically detects the new hardwar...

Page 102: ...0 2 Map 3 Controller Board 3160B 3160N Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check the network connection to the printer using the ping command Does the printer respond G...

Page 103: ...gs are correct 4 If the printer driver is properly set up try printing a test page from the driver properties 5 If the problem is within a single application adjust the printing properties within that...

Page 104: ...he SPOOL Manager In the SPOOL Manager the installed drivers and the list of documents waiting to be printed are shown Select the document to be deleted and click Delete in the menu If the job you are...

Page 105: ...he Selected printer pane If the printer status contains the stopped string press the Stop button Normal operation should restore The stopped status can be activated when some problems occur in printin...

Page 106: ...verify that the PostScript version is available for printing Install the PostScript driver Limit Check Error message is displayed The print job was too complex Change the complexity of the print job A...

Page 107: ...Troubleshooting In this chapter Print Quality Troubleshooting Overview Troubleshooting Print Quality Checklist Print Quality Troubleshooting Procedures Print Quality Specifications Downloaded From Man...

Page 108: ...ronmental conditions Check the temperature and humidity under which the printer is operating Compare this to the Environmental Specifications on page 1 13 Extreme temperature and humidity can adversel...

Page 109: ...ntamination page 5 14 Ghosting 1 page 5 15 Ghosting 3 page 5 17 Vertical White Lines page 5 19 Vertical Black Line or Band page 5 21 Horizontal Black Line or Band page 5 22 Black White Spot page 5 23...

Page 110: ...is low remove the Print Cartridge and gently agitate the cartridge from side to side to distribute toner and temporarily extend cartridge life Replace the cartridge if the life count is at or near end...

Page 111: ...accompanying procedure to isolate or resolve the problem If the defect persists go to the troubleshooting procedure for the observed defect 1 Print is too light a The toner may be too low Check the am...

Page 112: ...a Ensure the packaging material is removed from the Print Cartridge b Check the Print Cartridge to make sure that it is installed correctly c Toner may be low Change the Print Cartridge d Check the La...

Page 113: ...the margins are set correctly in your software application and evaluate the print 9 Printing on both ends of the transparencies is faded This occurs when the printer is operating at a location where...

Page 114: ...he manual feeder page 5 16 Ghosting 3 White ghosting appears at 75 3 mm intervals page 5 17 Ghosting 4 There is ghosting at 75 3 mm intervals Fuser operating temperature is too high page 5 18 Vertical...

Page 115: ...m 75 3 mm 2 96 in White spots Black spots Print Cartridge PL1 0 12 Charge Roller 37 5 mm 1 48 in Ghosting Black spot and Periodic band Print Cartridge PL1 0 12 Supply Roller 49 mm 1 93 in Periodic ban...

Page 116: ...contacts between the Power Supply and Print Cartridge are damaged or dirty Initial Actions Check the Print Cartridge life count Agitate the Print Cartridge to redistribute the toner Set Toner Save mo...

Page 117: ...empty Replace the Print Cartridge page 8 6 Go to step 2 2 Check Toner Save mode Is Toner Save mode enabled Go to step 3 Disable Toner Save mode 3 Check the ambient temperature Is the ambient temperat...

Page 118: ...re the connectors secure Go to step 3 Reconnect the connectors Go to step 2 2 Does the error still occur Go to step 3 Complete 3 Replace the Power Supply Board page 8 54 Does the error still occur Go...

Page 119: ...r transfer path Ensure there is no debris in the transfer path Troubleshooting Reference Table Applicable Parts Example Print Transfer Roller PL1 0 8 Print Cartridge PL1 0 12 Troubleshooting Procedure...

Page 120: ...oard PL1 0 1 Transfer Roller PL1 0 8 Print Cartridge PL1 1 12 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check the paper condition Is the paper dry a recommended type and load...

Page 121: ...ference Table Applicable Parts Example Print Power Supply Board PL1 0 1 Transfer Roller PL1 0 8 Print Cartridge PL1 0 12 Controller Board PL1 0 2 Troubleshooting Procedure Table Step Actions and Quest...

Page 122: ...Complete Go to step 5 5 Replace the Power Supply Board page 8 54 Does the image quality improve Complete Go to step 6 6 Check the Controller Board installation Reseat the Controller Board connectors...

Page 123: ...rtridge PL1 0 12 Power Supply PL1 0 1 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Print the Supplies Information Report page 4 2 and check if the Print Cartridge is at end of l...

Page 124: ...procedure Troubleshooting Reference Table Applicable Parts Example Print Fuser PL9 0 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Remove and disassemble the Fuser page 8 11 Remo...

Page 125: ...pplicable Parts Example Print Print Cartridge PL1 0 12 Transfer Roller PL1 0 8 Laser Unit PL6 0 79 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check the Print Cartridge life us...

Page 126: ...blem persists go to step 6 Go to step 6 6 Replace the Fuser page 8 11 Does the problem persist Replace the Laser Unit page 8 30 Complete Troubleshooting Reference Table Applicable Parts Example Print...

Page 127: ...ion of the Print Cartridge Check the surface of the Transfer Roller Troubleshooting Reference Table Applicable Parts Example Print Transfer Roller PL1 0 8 Print Cartridge PL1 0 12 Troubleshooting Proc...

Page 128: ...heck Print Cartridge life Troubleshooting Reference Table Applicable Parts Example Print Print Cartridge PL1 0 12 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Clean all Print Ca...

Page 129: ...able Parts Example Print Transfer Roller PL1 0 8 Print Cartridge PL1 0 12 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Check the paper path Is there any debris or toner contamin...

Page 130: ...e Troubleshooting Reference Table Applicable Notes Example Print Transfer Roller PL1 0 8 Pick Up Roller PL8 0 Holder Pad PL10 0 11 Troubleshooting Procedure Table Step Action and Questions Yes No 1 Ch...

Page 131: ...the paper guides Does the error still occur Go to step 6 Complete 6 Check the media path Is there any debris in the media path Remove the debris Go to step 7 7 Replace the Paper Tray Pick Up Roller p...

Page 132: ...dge Print the Print Cleaning Page page 4 2 Troubleshooting Reference Table Applicable Parts Example Print Print Cartridge PL1 0 12 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 C...

Page 133: ...ample Print Transfer Roller PL1 0 8 Fuser PL9 0 0 Troubleshooting Procedure Table Step Actions and Questions Yes No 1 Print the Print Cleaning Page page 4 2 several times Does the error persist Go to...

Page 134: ...ion between the Power Supply Board and Print Cartridge Ensure there is no debris on the transfer path Troubleshooting Reference Table Applicable Parts Example Print Print Cartridge PL1 0 12 Troublesho...

Page 135: ...debris on the transfer path Troubleshooting Reference Table Applicable Parts Example Print Controller Board PL1 0 2 Print Cartridge PL1 0 12 Pick Up Solenoid PL6 0 18 Troubleshooting Procedure Table...

Page 136: ...veral times Does the problem persist Go to Step 2 Complete 2 Check the media Is the media dry a recommended type and loaded correctly Go to step 3 Replace the media 3 Check the media settings Does the...

Page 137: ...1 18 Max Environment at LL HH condition with 5 page coverage For 24lb paper 30 mm 1 18 Max Environment at all condition with 5 page coverage Measure the highest corner of 10 sheets of simplex output 5...

Page 138: ...at 10 C 50 F Quality Paper The print quality is best when quality paper is fed from the tray The print quality is evaluated on the maximum size of each standard paper Black and White Quality Xerox br...

Page 139: ...Printer Service Manual 5 33 Print Quality Troubleshooting Printer Condition The specified print quality is guaranteed with the printer in specified normal environmental condition Downloaded From Manua...

Page 140: ...5 34 Phaser 3140 3155 3160 Printer Service Manual Print Quality Troubleshooting Downloaded From ManualsPrinter com Manuals...

Page 141: ...6 Chapter Adjustments and Calibrations In this chapter Adjustments Downloaded From ManualsPrinter com Manuals...

Page 142: ...ne the altitude location of the printer and the appropriate value to be adjusted for the printer Making Altitude Adjustments For Phaser 3160 1 From the Start menu select Programs Xerox Phaser 3160 Pri...

Page 143: ...or Windows XP 2003 select Control Panel Printers and Faxes For Windows 2008 Vista select Control Panel Hardware and Sound Printers 2 Select the your printer s driver and right click to open Properties...

Page 144: ...6 4 Phaser 3140 3155 3160 Printer Service Manual Adjustments and Calibrations Downloaded From ManualsPrinter com Manuals...

Page 145: ...7 Chapter Cleaning and Maintenance In this chapter Service Maintenance Procedure Cleaning Maintenance Firmware Updates Downloaded From ManualsPrinter com Manuals...

Page 146: ...Never apply alcohol or other chemicals to any parts of the printer Do not use aerosol cleaners they may be explosive and flammable under certain conditions Caution Never use a damp cloth to clean up t...

Page 147: ...ridge to light for more than 5 minutes 1 Open the Front Cover 2 Remove the Print Cartridge page 8 6 3 Use a dry lint free cloth to wipe to clean the Print Cartridge 4 Use a dry lint free cloth to wipe...

Page 148: ...f the Laser Unit Printing the Print Cleaning Page If the printer has blurred or smeared printouts you can clear the problem by printing a cleaning sheet In Ready mode press and hold the Cancel button...

Page 149: ...can be updated by customers and service technicians Firmware updates are available at www xerox com office support Firmware Update Procedures There are two methods for upgrading firmware USB and Netw...

Page 150: ...entreWare IS window is displayed 6 Click the Print tab 7 On the left side click Firmware Download 8 Click the Browse button and locate the fls file on your computer 9 Select the fls file and click Ope...

Page 151: ...apter Service Parts Disassembly In this chapter Overview Maintenance Items and Consumables Covers Disassembly Procedures Feeder Electrical Solenoids and Sensors Downloaded From ManualsPrinter com Manu...

Page 152: ...parts For specific assemblies and parts refer to Parts Lists on page 9 4 Note Always use the correct type and size screw page 8 5 Using the wrong screw can damage tapped holes Do not use excessive fo...

Page 153: ...t touch the OPC drum or expose the Print Cartridge to light for more than 5 minutes Note Names of parts that appear in the removal and replacement procedures may not match the names that appear in the...

Page 154: ...y procedure being performed The notation PLX X X indicates that this component is listed in the Parts List Bold arrows in an illustration show direction of movement when removing or replacing a compon...

Page 155: ...amaging the tapped holes Do not use excessive force to remove or install either a screw or a printer part Posi Drive Screw Types used in the Printer Type Application Shape Characteristics Self tapping...

Page 156: ...ude the Transfer Roller Fuser Pick Up Roller and Tray The Print Cartridge is the only consumable item Print Cartridge PL1 0 12 Caution Do not touch the OPC drum or expose the Print Cartridge to light...

Page 157: ...Phaser 3140 3155 3160 Printer Service Manual 8 7 Service Parts Disassembly Paper Tray PL10 0 1 Pull the Tray out of the printer s3160 014 Downloaded From ManualsPrinter com Manuals...

Page 158: ...e Print Cartridge page 8 6 3 Remove the Laser Unit page 8 30 4 Take off the Transfer Roller by releasing the right side from the hook Caution Use a screwdriver to gently push on the hook while using c...

Page 159: ...Disassembly Pick Up Roller PL8 0 1 Remove the Paper Tray 2 Turn the printer over 3 Remove 1 screw silver 6 mm plastic tap 4 Use a flat screwdriver to carefully lift the tab off of the Pick Up Roller...

Page 160: ...5 Rotate the Pick Up Roller and lift it off the shaft Replacement Note The following illustration shows how the Pick Up Roller is attached to the Feed Roller Shaft s3160 045 Feed Roller Clip Feed Rol...

Page 161: ...y Fuser PL9 0 Warning Allow the Fuser to cool 30 minutes before performing this procedure 1 Remove the Rear Cover page 8 26 2 On the Power Supply remove CON1 Note Press the connector lock to remove CO...

Page 162: ...cable from the Controller Board The connector number varies depending on your printer model See the following illustration 4 Remove 4 screws 10 mm silver tap securing the Fuser 5 Pull the Fuser out o...

Page 163: ...he printer power Off and allow the Fuser to cool 30 minutes before performing this procedure 1 Remove the Fuser page 8 11 2 Remove 1 screw 10 mm silver tap securing the Thermistor 3 Remove the wiring...

Page 164: ...er to cool 30 minutes before performing this procedure 1 Remove the Fuser page 8 11 2 Remove 3 screws 8 mm black that secure the Thermostat 3 Lift the Thermostat away from the Fuser Cover 4 Disconnect...

Page 165: ...e printer power Off and allow the Fuser to cool 30 minutes before performing this procedure 1 Remove the Fuser page 8 11 2 Release the 2 tabs on the right Fuser lamp cap and remove the cap Caution Tak...

Page 166: ...nter Service Manual Service Parts Disassembly 3 Release the 3 tabs on the left Fuser lamp cap and remove the cap 4 Disconnect the lamp wires on both sides of the Fuser s3160 106 s3160 055 Downloaded F...

Page 167: ...Fuser Caution Hold the halogen lamp by the ends so there is no transfer of oil from your hands onto the lamp which can damage the lamp Heat Roller PL9 0 36 Warning Turn the printer power Off and allo...

Page 168: ...155 3160 Printer Service Manual Service Parts Disassembly 3 Remove 2 screws 6 mm silver 4 Remove 2 screws 6 mm silver 5 Lift the Fuser Cover off the Fuser s3160 053 s3160 054 Downloaded From ManualsPr...

Page 169: ...Note When reassembling the Fuser gently pull the claw guides towards the front of the Fuser to avoid breaking them Starting on the right pull the right most claw forward and then lower the cover slig...

Page 170: ...9 0 34 Warning Turn the printer power Off and allow the Fuser to cool 30 minutes before performing this procedure 1 Remove the Fuser page 8 11 2 Remove the Heat Roller page 8 17 3 Rotate the Right Bus...

Page 171: ...e the Left Bushing clockwise and then remove it 5 Release the e ring and washer that secures the Jam Link Lever and then remove the Jam Link Lever Note You can remove the e ring washer from either the...

Page 172: ...55 3160 Printer Service Manual Service Parts Disassembly 6 Slide the Pressure Roller High Bushing up and away from the Fuser Frame and then remove the Pressure Roller s3160 060 Downloaded From Manuals...

Page 173: ...Manual 8 23 Service Parts Disassembly Covers Front Cover PL1 0 11 1 Remove the Tray page 8 7 2 Take off the front cover by removing both hooks Top Cover PL1 0 10 1 Open the Front Cover s3160 015 Downl...

Page 174: ...Manual Service Parts Disassembly 2 Remove 2 screws 10 mm silver tap on the front of the printer 3 Open the Rear Cover 4 Remove 2 screws 10 mm silver tap on the rear of the printer s3160 157 s3160 017...

Page 175: ...al 8 25 Service Parts Disassembly 5 Lift the Top Cover off of the bosses at the front and rear of the printer 6 Lift the Top Cover off of the printer and disconnect CN1 s3160 143 Bosses CN1 s3160 018...

Page 176: ...nter Service Manual Service Parts Disassembly Rear Cover PL3 0 1 1 Remove 4 screws 10 mm silver tap and 1 black screw 8 mm black tap from the rear cover 2 Remove the Rear Cover s3160 019 Downloaded Fr...

Page 177: ...Cover page 8 23 3 Remove the Rear Cover page 8 26 4 Lift the Left Side Cover off of the 2 bosses on the front of the printer 5 Lift the top 2 hooks on the Left Side Cover off of the printer 6 Lift th...

Page 178: ...Cover page 8 23 3 Remove the Rear Cover page 8 26 4 Lift the Right Side Cover off of the 2 bosses on the front of the printer 5 Lift the top 2 hooks on the Right Side Cover off of the printer 6 Lift t...

Page 179: ...s Disassembly Disassembly Procedures Tray Holder Pad Assembly PL10 0 11 1 Remove the Tray page 8 7 2 Remove paper from the Tray 3 Unhook the latches on the left and right sides of the Holder Pad and r...

Page 180: ...ual Service Parts Disassembly Laser Unit PL6 0 79 1 Remove the Top Cover page 8 23 2 Remove 3 screws 10 mm silver tap 3 Move the harness that lays over the top of the Laser Unit out of the way s3160 0...

Page 181: ...40 3155 3160 Printer Service Manual 8 31 Service Parts Disassembly 4 Lift the Laser Unit slightly and disconnect CN1 and CN5 5 Remove the Laser Unit CN5 CN1 s3160 144 Downloaded From ManualsPrinter co...

Page 182: ...ridge page 8 6 2 Remove the Paper Tray page 8 7 3 Turn the printer over and remove 11 screws 10 mm silver tap on the Engine Shield assembly 4 Lift the Engine Shield Assembly slightly and disconnect al...

Page 183: ...Phaser 3140 3155 3160 Printer Service Manual 8 33 Service Parts Disassembly 6 Remove 3 screws 10 mm silver tap and remove the Feed Bracket s3160 028 Downloaded From ManualsPrinter com Manuals...

Page 184: ...140 3155 3160 Printer Service Manual Service Parts Disassembly 7 Remove the Pick Up Gear 8 Turn the printer upside down with the rear of the printer facing you s3160 030 Downloaded From ManualsPrinter...

Page 185: ...o remove it Replacement Note The back panel of the Drive Assembly is numbered to show the order that the screws should be installed during installation Start the 6 screws in the order listed and then...

Page 186: ...emove the Drive Assembly Replacement Note The Drive Assembly bracket and Engine Shield are numbered to show the order that the screws should be installed during installation Start all 6 screws in the...

Page 187: ...er Service Manual 8 37 Service Parts Disassembly Clutch Assembly PL6 0 68 1 Remove the Drive Assembly page 8 35 2 Remove 3 screws 10 mm silver tap and remove the Feed Bracket s3160 028 Downloaded From...

Page 188: ...nual Service Parts Disassembly 3 Remove the Idler Gear black and then pull the Clutch Assembly out Feed Roller PL6 0 42 1 Remove the front cover page 8 23 2 Remove the Drive Assembly page 8 35 s3160 0...

Page 189: ...aser 3140 3155 3160 Printer Service Manual 8 39 Service Parts Disassembly 3 Remove the Feed Shaft 4 Unclip the Feed Roller from the 2 clips s3160 139 s3160 140 Downloaded From ManualsPrinter com Manua...

Page 190: ...ge page 8 6 2 Remove the Paper Tray page 8 7 3 Turn the printer over and remove 11 screws 10 mm silver tap on the Engine Shield assembly 4 Lift the Engine Shield Assembly and disconnect all cables on...

Page 191: ...Phaser 3140 3155 3160 Printer Service Manual 8 41 Service Parts Disassembly 6 Remove 3 screws 10 mm silver tap and remove the Feed Bracket s3160 028 Downloaded From ManualsPrinter com Manuals...

Page 192: ...140 3155 3160 Printer Service Manual Service Parts Disassembly 7 Remove the Pick Up Gear 8 Turn the printer upside down with the rear of the printer facing you s3160 030 Downloaded From ManualsPrinter...

Page 193: ...lide the Pick Up Assembly slightly to the left and then lift the assembly and slide it to the right to remove it 10 Gently press the tab and remove the Feed Actuator Note For reinstallation purposes o...

Page 194: ...tridge page 8 6 2 Remove the Paper Tray page 8 7 3 Turn the printer over 4 Remove 11 screws 10 mm silver tap on the Engine Shield assembly 5 Lift the Engine Shield Assembly and disconnect all cables o...

Page 195: ...Service Parts Disassembly 7 Remove 3 screws 10 mm silver tap and remove the Feed Bracket 8 Remove the Feed Roller page 8 38 9 Turn the printer upside down with the rear of the printer facing you s316...

Page 196: ...Manual Service Parts Disassembly 10 Lift the clip on the Pick Up Shaft and slide the Pick Up Assembly slightly to the left and then lift the assembly and slide it to the right to remove it s3160 031...

Page 197: ...e spring on the Manual Feed Actuator If necessary wind the spring around the shaft 1 time to increase tension during reinstallation Replacement Note If necessary wind the spring around the shaft 1 tim...

Page 198: ...8 48 Phaser 3140 3155 3160 Printer Service Manual Service Parts Disassembly 4 On the Power Supply Board disconnect CON1 P JCON1 s3160 038 s3160 068 Downloaded From ManualsPrinter com Manuals...

Page 199: ...er Service Manual 8 49 Service Parts Disassembly 5 Disconnect CON3 6 Turn the printer over 7 Remove 11 screws 10 mm silver tap on the Engine Shield assembly P JCON3 s3160 127 s3160 037 Downloaded From...

Page 200: ...Disassembly 8 Gently turn the Engine Shield Assembly over and disconnect all cables on the Controller Board and remove the assembly 9 Gently press on the tab and lift the Tray Empty Actuator out of t...

Page 201: ...Panel PL2 0 10 1 Remove the Top Cover page 8 23 2 Remove 2 screws 10 mm silver tap and then remove the Control Panel Controller Board PL1 0 2 1 Remove the Print Cartridge page 8 6 2 Remove the Tray p...

Page 202: ...8 52 Phaser 3140 3155 3160 Printer Service Manual Service Parts Disassembly 4 On the Power Supply Board disconnect CON1 P JCON1 s3160 038 s3160 068 Downloaded From ManualsPrinter com Manuals...

Page 203: ...er Service Manual 8 53 Service Parts Disassembly 5 Disconnect CON3 6 Turn the printer over 7 Remove 11 screws 10 mm silver tap on the Engine Shield assembly P JCON3 s3160 127 s3160 037 Downloaded From...

Page 204: ...onnect all cables on the Controller Board and remove the assembly 9 Remove 4 screws silver 6mm from the Controller Board 10 Remove the Controller Board Power Supply Board PL1 0 1 1 Remove the Print Ca...

Page 205: ...Phaser 3140 3155 3160 Printer Service Manual 8 55 Service Parts Disassembly 4 Disconnect CON1 on the Power Supply Board P JCON1 s3160 038 s3160 068 Downloaded From ManualsPrinter com Manuals...

Page 206: ...Printer Service Manual Service Parts Disassembly 5 Disconnect CON3 6 Turn the printer over 7 Remove 11 screws 10 mm silver tap on the Engine Shield assembly P JCON3 s3160 127 s3160 037 Downloaded From...

Page 207: ...ssembly 9 Remove 2 screws black 8 mm tap from the power supply connector 10 Disconnect CON2 on the Power Supply Board 11 Remove 5 screws silver 6mm Remove the ground wire screw silver 6mm Note that th...

Page 208: ...ervice Parts Disassembly Fan PL6 0 4 1 Remove the Top Cover page 8 23 2 Remove the Left Cover page 8 26 3 Remove 1 screw 10 mm silver tap and then unplug fan connector CON3 4 Remove the Fan P JCON3 s3...

Page 209: ...l 8 59 Service Parts Disassembly Solenoids and Sensors Manual Feed Solenoid PL6 0 19 1 Remove the Drive Assembly page 8 35 2 Disconnect the black and gray wiring harness connector CN22 CN22 s3160 130...

Page 210: ...embly 3 Remove 3 screws 10 mm silver tap and remove the Feed Bracket 4 Remove the Pick Up Gear Assembly Remove 1 screw 10 mm silver tap that secures the Manual Feed Solenoid 5 Remove the Manual Feed S...

Page 211: ...Pick Up Solenoid PL6 0 18 1 Remove the Print Cartridge page 8 6 2 Remove the Paper Tray page 8 7 3 Remove the Rear Cover page 8 26 4 Turn the printer over 5 Remove 11 screws 10 mm silver tap on the E...

Page 212: ...mbly 6 Lift the Engine Shield Assembly and disconnect CN7 CN6 on the 3160 on the Controller Board 7 Remove the Drive Assembly page 8 35 8 Remove 1 screw 10 mm silver tap that secures the Pick Up Solen...

Page 213: ...y thread the solenoid cable through the side of the printer and remove the solenoid Out Bin Full Sensor PL6 0 73 1 Remove the Top Cover page 8 23 2 Disconnect the wiring harness CN21 and then press th...

Page 214: ...8 64 Phaser 3140 3155 3160 Printer Service Manual Service Parts Disassembly Downloaded From ManualsPrinter com Manuals...

Page 215: ...9 Chapter Parts List In this chapter Serial Number Format Using the Parts List Parts Lists Xerox Supplies and Accessories Downloaded From ManualsPrinter com Manuals...

Page 216: ...ial number has the following format PPPSSSSSS PPP Three digit alphanumeric product code SSSSSS Six digit numeric serial number based on the following table Product Code Product TVB 3140 110 V Engine T...

Page 217: ...f the individual parts called out in parentheses The notation with X Y following a part name indicates an assembly that is made up of components X through Y For example 1 with 2 4 means part 1 consist...

Page 218: ...9 4 Phaser 3140 3155 3160 Printer Service Manual Parts List Parts Lists Parts List 1 0 Main 0 7 13 12 1 2 3 4 5 8 9 6 10 11 s3160 001 Downloaded From ManualsPrinter com Manuals...

Page 219: ...140N63415 140N63411 3 Paper Tray 050N00547 4 Power Inlet Bracket 5 Engine Shield 6 Engine Harness 7 Fuser 110V Fuser 220V 126N00332 126N00333 8 Transfer Roller 022N02354 9 Main Frame 10 Top Cover 002N...

Page 220: ...9 6 Phaser 3140 3155 3160 Printer Service Manual Parts List Parts List 2 0 Top Cover 0 s3160 002 6 13 4 5 8 9 10 11 12 1 13 7 2 3 14 Downloaded From ManualsPrinter com Manuals...

Page 221: ...er Assembly 002N02909 1 Top Cover 2 Cover Top Upper 3 Stacker 4 Exit Cover 5 PMO Sub_M_Stacker 6 PMO Bushing_F Down 7 Out Bin Full Actuator 8 LED Lens 9 Key Start 10 Key Power 11 Key Power Holder 12 C...

Page 222: ...9 8 Phaser 3140 3155 3160 Printer Service Manual Parts List Parts List 3 0 Covers 4 2 4 1 3 1 3 2 0 1 2 3 4 s3160 003 Downloaded From ManualsPrinter com Manuals...

Page 223: ...ID No Name Description Part Number 1 Rear Cover Assembly 3140 3155 3160B 3160N 002N02913 002N02905 2 Front Cover Assembly 3140 3155 3160B 3160N 002N02910 002N02911 002N02912 002N02906 3 Left Cover Ass...

Page 224: ...9 10 Phaser 3140 3155 3160 Printer Service Manual Parts List Parts List 4 0 Front Cover 0 2 3 1 4 5 4 6 5 5 s3160 007 Downloaded From ManualsPrinter com Manuals...

Page 225: ...ver Assemblies ID No Name Description Part Number 1 Front Cover Assembly 3140 3155 3160B 3160N 002N02910 002N02911 002N02912 002N02906 2 Adjust Manual_Right 3 Adjust Manual_Left 4 Adjust Rack M Manual...

Page 226: ...9 12 Phaser 3140 3155 3160 Printer Service Manual Parts List Parts List 5 0 Rear Cover 0 1 2 s3160 008 Downloaded From ManualsPrinter com Manuals...

Page 227: ...e Manual 9 13 Parts List Parts List 5 0 Cover Assemblies ID No Name Description Part Number 0 Rear Cover Assembly 3140 3155 3160B 3160N 002N02913 002N02905 1 Upper Rear Cover 2 Lower Rear Cover Downlo...

Page 228: ...73 2 34 62 53 10 46 51 45 27 18 19 3837 39 68 11 36 61 52 32 34 63 4 66 47 50 74 48 49 31 55 30 61 56 57 58 54 80 1 80 2 80 3 80 4 80 43 1 3 9 67 11 11 44 7 88 30 68 2 68 4 68 1 68 5 68 3 59 1 59 2 59...

Page 229: ...0 3155 3160 Printer Service Manual 9 15 Parts List 77 1 77 2 0 78 32 29 26 8 7 85 79 22 35 41 Transfer Roller 33 12 20 25 54 40 77 28 75 86 86 23 76 24 42 54 s3160 010 Downloaded From ManualsPrinter c...

Page 230: ...k Up Solenoid 121N01168 19 Manual Solenoid 121N01162 20 Spring CS 22 Bush M Feed Idle 23 Shaft P Core 24 Bush M Pick Up R 25 Bush M TR L 26 Guide M TR Rib 27 Feed Bracket 28 Plate P Saw 29 Guide P TR...

Page 231: ...ring TS PMO Feed Actuator 009N01653 022N02127 58 58 1 58 2 Manual Feed Actuator Spring TS PMO Actuator Manual 120N00532 009N01657 709N00007 59 59 1 59 2 59 3 Pick Up Gear Unit Spring CS PMO Gear Pick...

Page 232: ...cket 3140 3155 3160 030N00771 030N00770 79 Laser Unit 130N01579 80 80 1 80 2 80 3 80 4 Frame Roller Decurl Holder M Exit F Down Roller M Exit FR Roller M Exit Main Spring CS 84 Harness Bin full 85 Har...

Page 233: ...Phaser 3140 3155 3160 Printer Service Manual 9 19 Parts List Downloaded From ManualsPrinter com Manuals...

Page 234: ...9 20 Phaser 3140 3155 3160 Printer Service Manual Parts List Parts List 7 0 Drive Assembly Model 3140 0 12 1 6 13 6 13 5 8 7 9 10 11 13 4 12 2 3 s3160 011 Downloaded From ManualsPrinter com Manuals...

Page 235: ...n Part Number 0 Drive Assembly 030N00771 1 Bracket Gear 2 Step Motor 3 Impeller 4 Step Motor Bracket 5 Gear RDCN OPC 6 Gear RDCN 57 18 7 Gear RDCN 90 31 8 Gear RDCN 103 41 9 Gear DRV Fuser Out 10 Gear...

Page 236: ...9 22 Phaser 3140 3155 3160 Printer Service Manual Parts List Parts List 7 1 Drive Assembly Models 3155 3160 0 11 1 5 12 5 12 4 7 6 8 9 10 12 11 3 2 s3160 012 Downloaded From ManualsPrinter com Manuals...

Page 237: ...ve Assembly 030N00770 1 Bracket P Gear 1400 2 Motor BLDC 3 Bracket Motor Step 4 Gear RDCN OPC 5 Gear RDCN 57 18 6 Gear RDCN 90 31 7 Gear RDCN 103 41 8 Gear DRV Fuser Out 9 Gear Hub Clutch 10 Gear DRV...

Page 238: ...9 24 Phaser 3140 3155 3160 Printer Service Manual Parts List Parts List 8 0 Pick Up Roller Assembly 3 3 3 2 3 1 3 1 2 6 4 5 2 1 7 0 s3160 004 Downloaded From ManualsPrinter com Manuals...

Page 239: ...Description Part Number 0 Pick Up Roller Assembly 001N00518 1 Pick Up Stopper 2 PMO Idle Pick Up 3 3 1 3 2 3 3 Frame Base Pick Up Rubber Pick Up Rubber Pick Up Rubber Housing Pick Up Housing 4 Pick u...

Page 240: ...r Service Manual Parts List Parts List 9 0 Fuser 0 23 20 14 19 24 25 12 4 11 6 31 40 3 10 7 45 5 44 43 4 41 4 13 35 28 36 27 17 33 18 32 15 34 22 21 16 37 26 29 39 30 3 3 38 8 9 42 s3160 005 Downloade...

Page 241: ...3 Halogen Lamp 110V 220V 122N00269 122N00270 14 Spring TS 15 Spring ES 16 Spring TS 009N01657 17 RMO Rubber Exit 18 PMO Bushing TX 19 Guide Claw 20 Spring ETC Fuser Exit 21 Spring ETC PR 7300 22 Bush...

Page 242: ...t 37 Exit Actuator 38 Lever Link Jam L 39 Lever Link Jam R 40 CAP Lamp L 41 CAP Lamp R 42 Caution Label 43 PMO Gear Exit Drv16 44 Gear RDCN Exit 45 Gear Idle 23 Parts List 9 0 Fuser ID No Name Descrip...

Page 243: ...Phaser 3140 3155 3160 Printer Service Manual 9 29 Parts List Downloaded From ManualsPrinter com Manuals...

Page 244: ...er 3140 3155 3160 Printer Service Manual Parts List Parts List 10 0 Paper Tray 0 5 4 6 7 8 9 10 10 11 12 13 14 15 2 3 1 16 17 18 19 20 21 22 11 1 11 2 11 3 s3160 006 Downloaded From ManualsPrinter com...

Page 245: ...ssette L 6 RPR Pad Tray 7 Plate P Knock Up 8 Cam M Knock Up 9 Screw Taptype 10 Spring CS 11 11 1 11 2 11 3 Tray Holder Pad Assembly Sheet Holder Pad Friction Pad Holder Pad 019N00998 12 Holder Pad Hou...

Page 246: ...t Reference Description Part Number PL1 0 11 Transfer Roller 50K 022N02354 PL8 0 0 Fuser 110V 50K 126N00332 Fuser 220V 50K 126N00333 PL1 0 12 Print Cartridge 2 5K 108R00909 Print Cartridge 1 5K 108R00...

Page 247: ...10 Chapter Wiring Plug Jack Locators Component Locator Diagrams Wiring Diagrams Phaser 3140 Wiring Phaser 3155 Wiring Phaser 3160 Wiring Downloaded From ManualsPrinter com Manuals...

Page 248: ...P J Map Coordinates Description 3140 Controller Board CN1 1 C 137 N A CN2 1 F 140 Out Bin Full Sensor CN3 1 B 137 N A CN4 1 J 139 Laser Unit CN5 1 J 137 Power Supply CN6 1 A 138 USB Port CN7 1 I 139 P...

Page 249: ...I 140 Print Cartridge CRUM CN12 3 F 140 Manual Feed Solenoid and Motor CN15 3 E 140 Out Bin Full Sensor Power Supply Board CON1 4 C 135 Fuser CON2 4 H 139 Controller Board Interface CON3 4 F 134 Fan...

Page 250: ...ervice Manual Wiring Map 1 Controller Board 3140 CN3 CN12 CN8 CN11 CN9 CN7 CN4 CN5 CN2 CN6 USB CN1 s3160 155 A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K L Downloa...

Page 251: ...e Manual 10 5 Wiring Map 2 Controller Board 3155 CN2 CN8 CN12 CN9 CN10 CN6 CN5 CN7 CN15 CN3 USB CN1 s3160 154 A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K L Downlo...

Page 252: ...anual Wiring Map 3 Controller Board 3160B 3160N CN2 CN8 CN12 CN9 CN10 CN6 CN5 CN7 CN15 CN3 USB CN4 ENET CN1 s3160 111 A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K...

Page 253: ...0 7 Wiring Map 4 110V and 220V Power Supply Boards P JCON2 P JCON1 110V 220V P JCON3 P JCON2 P JCON1 P JCON3 s3160 112 A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K...

Page 254: ...ensors 2 Map 6 Motor Solenoids and Fan Component Locator Component Map Coordinates Out Bin Full Sensor 5 C 135 Paper Empty Sensor 5 D 138 Manual Feed Sensor 5 E 139 Feed Sensor 5 D 139 Exit Sensor 5 E...

Page 255: ...ap 5 Sensors Outbin Full Sensor s3160 113 A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K L Exit Sensor Manual Feed Sensor Paper Empty Sensor Feed Sensor Front Door I...

Page 256: ...Service Manual Wiring Map 6 Motor Solenoids and Fan s3160 114 Fan Motor Manual Feed Solenoid Pick Up Solenoid A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K L Downlo...

Page 257: ...Denotes Pin yy and Jack yy of the connector Pxx and Jxx Denotes a Jumper Point JPxxx xxx Each end of the Jumper connection has a numeric designation Denotes the parts PL X Y Z implies the item Z of p...

Page 258: ...us The arrow indicates the direction of signal Denotes the function and logic value of the signal when the function operated Low L High H The given voltage is for signal in high status The arrow indic...

Page 259: ...f Switch Temperature normally close Denotes an NPN Photo transistor I L 24 VDC Denotes DC voltage when the Interlock Switch in MCU Board turns On 5 VDC 3 3 VDC Denotes DC voltage SG Denotes signal gro...

Page 260: ...ard Fuser Unit USB Laser Print Cartridge CRUM Control Panel Outbin Full Sensor Pickup Solenoid Manual Feed Solenoid Motor CN4 CN1 CN1 CN8 CN12 CN5 CON1 INLET1 CON2 CN9 CN6 CN2 CN11 CN7 CN22 CN5 Empty...

Page 261: ...4VS REGI_CLUTCH 5 6 Manual Feed Solenoid CN11 CN1 CN22 24VDC PICKUP_CLUTCH 1 2 Pickup Solenoid CN7 CN2 3 3VDC 1 3 4 2 Motor A B A B 1 2 4 3 1 2 Interlock 24VDC Interlock 24VDC M Control Panel CN1 CN8...

Page 262: ...1 THERMISTOR1 LIVE LIVE NEUTRAL 1 2 1 2 Fuser Laser Interlock 24VDC 5VDC CN4 CN12 CON1 INLET1 CN1 CN5 1 3 4 5 2 24V GND nPMOTOR nLREADY LSU_CLK nLD_ENABLE DAC_OUT GND nHSYNC nLSU_SH 6 8 9 10 7 6 8 9 1...

Page 263: ..._READ nTHV_EN THV_PWM MHV_PWM PWM_DEV_DC nRELAY_AC_OFF FAN_MAIN FUSER_ON STANDBY 11 13 14 15 12 16 17 19 20 21 18 22 24 25 26 23 2 3 4 5 1 6 7 9 10 8 12 13 14 15 11 16 18 20 19 22 17 21 23 26 25 24 CN...

Page 264: ...user Unit USB Laser Print Cartridge CRUM Control Panel Outbin Full Sensor Pickup Solenoid Manual Feed Solenoid Motor CN4 CN1 CN1 CN8 CN12 CN5 CON1 CON3 INLET1 CON2 CN9 CN11 CN2 CN6 CN7 CN22 CN5 Fan Em...

Page 265: ...S PICKUP_CLUTCH 1 2 Pickup Solenoid CN7 CN2 3 3VDC 1 3 4 5 2 Motor 33 PULL DOWN DIR BLDC_CLK BLDC_MOTOR_READY nBLDC_MOTOR_EN GND 33 PULL DOWN BRAKE GND GND 24VS 24VS 6 8 9 10 7 1 3 4 5 2 6 8 9 10 7 1...

Page 266: ...VE LIVE FAN_POWER Fan GND N C NEUTRAL 1 2 1 2 Fuser Laser Interlock 24VDC 5VDC CN4 CN12 CON1 CON3 INLET1 CN1 CN5 1 3 4 5 2 24V GND nPMOTOR nLREADY LSU_CLK nLD_ENABLE DAC_OUT GND nHSYNC nLSU_SH 6 8 9 1...

Page 267: ..._READ nTHV_EN THV_PWM MHV_PWM PWM_DEV_DC nRELAY_AC_OFF FAN_MAIN FUSER_ON STANDBY 11 13 14 15 12 16 17 19 20 21 18 22 24 25 26 23 2 4 3 5 1 6 7 9 10 8 12 13 14 15 11 16 18 20 19 22 17 21 23 26 25 24 CN...

Page 268: ...Unit USB ENET Laser Print Cartridge CRUM Outbin Full Sensor Control Panel Pickup Solenoid Manual Feed Solenoid Motor CN5 CN1 CN1 CN9 CN8 CN7 CON1 CON3 INLET1 CON2 CN10 CN3 CN15 CN12 CN6 CN22 CN4 CN5 C...

Page 269: ...24VDC PICKUP_CLUTCH 1 2 Pickup Solenoid CN6 CN15 3 3VDC 1 3 4 5 2 Motor 33 PULL DOWN DIR BLDC_CLK BLDC_MOTOR_READY nBLDC_MOTOR_EN GND 33 PULL DOWN BRAKE GND GND 24VS 24VS 6 8 9 10 7 1 3 4 5 2 6 8 9 10...

Page 270: ...POWER Fan GND N C NEUTRAL 1 2 1 2 Fuser Laser Interlock 24VDC 5VDC CN5 CN8 CON1 CON3 INLET1 CN1 CN5 1 3 4 5 2 24VS GND nLSU_MOT_EN nREADY_LSU CLK_LSU_MOT nLDON_LSU LD_POWER1 GND HSYNC_1 nSH_LSU_1 6 8...

Page 271: ..._EXIT THV_READ nTHV_EN PWM_THV PWM_MHV PWM_DEV_DC nRELAY_AC_OFF FAN_MAIN FUSER_ON STANDBY 11 13 14 15 12 16 17 19 20 21 18 22 24 25 26 23 2 4 3 5 1 6 7 9 10 8 12 13 14 15 11 16 18 20 19 22 17 21 23 26...

Page 272: ...10 26 Phaser 3140 3155 3160 Printer Service Manual Wiring Downloaded From ManualsPrinter com Manuals...

Page 273: ...A Appendix Reference Contents Acronyms and Abbreviations Downloaded From ManualsPrinter com Manuals...

Page 274: ...stem BOOTP Boot Parameter Protocol BSD Block Schematic Diagram BTM Bottom CAM Cam Shaft CCD Charged Coupled Device Photoelectric Converter CD Compact Disc CLT Clutch CMOS Complementary Metal Oxide Sem...

Page 275: ...ut Time FDR Feeder FPOT First Print Output Time FRU Field Replaceable Unit GB Giga Byte GDI graphics device interface GND Ground HARN Harness HCF High Capacity Feeder HUM Humidity HVPS High Voltage Po...

Page 276: ...mand Language PDL Page Description Language P J Plug Jack electrical connections PPD PostScript Printer Description PPM Pages Per Minute PS PostScript PWBA Printed Wiring Board Assembly PWM Pulse Widt...

Page 277: ...Phaser 3140 3155 3160 Printer Service Manual A 5 Reference UI User Interface USB Universal Serial Bus Acronym Description Downloaded From ManualsPrinter com Manuals...

Page 278: ...A 6 Phaser 3140 3155 3160 Printer Service Manual Reference Downloaded From ManualsPrinter com Manuals...

Page 279: ...ED 1 8 part number 9 7 removal 8 51 Controller Board 2 11 3140 wiring 10 15 3155 wiring 10 19 3160 wiring 10 23 connector definitions 2 11 designators 10 2 operation 2 11 part number 9 5 removal 8 51...

Page 280: ...functions 2 10 L Laser Unit 2 7 3140 wiring 10 16 3155 wiring 10 20 3160 wiring 10 24 cleaning 7 4 errors 2 20 HSYNC 2 7 operation 2 7 2 20 part number 9 18 removal 8 30 LED status errors 3 14 3 15 3...

Page 281: ...5 Print speed 1 12 Printable area 1 14 printer cleaning 7 2 component life 1 9 defect definitions 5 8 dimensions 1 15 electrical requirements 1 13 image area 5 32 image defects 5 5 installation cleara...

Page 282: ...8 14 Toner Cartridge removal 8 6 sensor 2 16 Top Cover part number 9 5 9 7 removal 8 23 Transfer Roller 2 7 image defects 5 9 life count 1 9 location 1 9 operation 2 7 part number 9 5 removal 8 8 Tra...

Page 283: ...Downloaded From ManualsPrinter com Manuals...

Page 284: ...Copyright 2009 Xerox Corporation All rights reserved Unpublished rights reserved under the copyright laws of the United States Part 701P49961 Downloaded From ManualsPrinter com Manuals...

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