3-22
Phaser 3140/3155/3160 Printer Service Manual
Error Messages and Codes
Fuser Gear Damaged from Overheating
There is a repetitive jam at the Fuser, or the Fuser rollers are not turning.
Warning
Allow the Fuser to cool before beginning the procedure.
Initial Actions
•
Ensure that the Fuser is secured to the printer.
•
Cycle printer power.
•
If the problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack Map Reference
■
Fuser Lamp, PL9.0.13
■
Fuser, PL9.0
■
Power Supply, PL1.0.1
■
Controller Board, PL1.0.2
■
Map 1 - Controller Board (3140)
■
Map 2 - Controller Board (3155)
■
Map 3 - Controller Board (3160B/
Troubleshooting Procedure Table
Step
Actions and Questions
Yes
No
1
Check the Fuser Lamp for damage or
overheating.
Is the Fuser Lamp damaged?
Replace the
Fuser Lamp
(page 8-15).
Go to step 2.
2
Replace the Fuser (page 8-11).
Does the problem persist?
Go to step 3.
Complete.
3
Replace the Power Supply
(page 8-54).
Does the problem persist?
Go to step 4.
Complete.
4
Reseat connections on the Controller
Board.
Does the problem persist?
Replace the
Controller
Board
(page 8-51).
Complete.