5-16
Phaser 3140/3155/3160 Printer Service Manual
Print-Quality Troubleshooting
Ghosting (2)
There is ghosting at 75.3 mm intervals when printing on card stock or
transparencies using the manual feeder. When printing on thicker media or
transparencies, a higher transfer voltage is required. Setting the Paper Type to
Thick provides a higher voltage level to the Print Cartridge.
Initial Actions
•
Check that the Paper Type is set to Thick in the printer driver.
•
Verify the paper is within the printer specifications (refer to “Media and Tray
Specifications” on page 1-16).
4
Clean the Power Supply Board
contacts.
Does the image quality improve?
Complete.
Go to step 5.
5
Replace the Power Supply Board
(page 8-54).
Does the image quality improve?
Complete.
Go to step 6.
6
Check the Controller Board
installation. Reseat the Controller
Board connectors.
Does the image quality improve?
Complete.
Replace the
Controller
Board
(page 8-51).
Troubleshooting Reference Table
Applicable Parts
Example Print
Troubleshooting Procedure Table
Step
Actions and Questions
Yes
No
1
Check that Paper Type is set to Thick
in the prnter driver.
Is the driver set to Paper Type Thick?
Clean the
Power Supply
Board contacts.
If problem
persists, go to
Ghosting (1).
Set Paper Type
to Thick.
Troubleshooting Procedure Table (Continued)
Step
Actions and Questions
Yes
No
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
Digital Printer
75
.5
mm
75.3 mm