Phaser 3140/3155/3160 Printer Service Manual
3-15
Error Messages and Codes
Paper Tray Empty With No Indication
The Status LED does not indicate when the Tray is empty.
Initial Actions
•
Check the paper path for obstructions or debris.
•
Cycle printer power.
•
If the problem persists, refer to the following procedure.
3
Replace the Power Supply Board.
Does the problem persist?
Replace the
Controller
Board
(page 8-51).
Complete.
Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack Map References
■
Paper Tray Empty Actuator,
PL6.0.56
■
Power Supply Board, PL1.0.1
■
Controller Board, PL1.0.2
■
■
■
■
Map 4 - 110V and 220V Power Supply
Troubleshooting Procedure Table
Step
Actions and Questions
Yes
No
1
Check the Paper Tray Empty
Actuator for damage.
Is the actuator damaged?
Repair or
replace the
actuator
(page 8-47).
Go to step 2.
2
Check the continuity of the harness
connecting the Power Supply Board
CON2 and the Controller Board CN5
(CN7 on the 3160).
Is the harness damaged?
Repair the
harness.
If the problem
persists, go to
step 3.
Go to step 3.
3
Replace the Power Supply Board
(page 8-54).
Does the problem persist?
Go to step 4.
Complete.
4
Replace the Controller Board
(page 8-51).
Complete.
Troubleshooting Procedure Table (Continued)
Step
Actions and Questions
Yes
No
