4-2
Phaser 3140/3155/3160 Printer Service Manual
General Troubleshooting
Introduction
This chapter covers the Status LED and general troubleshooting procedures.
Troubleshooting print-quality problems are covered in Chapter 5, Print-Quality
Troubleshooting.
Reports
This product provides several printable reports for maintenance purposes. These
reports can be used to aid the diagnosis of print quality problems.
The following reports are available in the Phaser 3140/3155/3160 printers.
Report
Description
How To Print
Printing Demo Page
Print Printing Demo Page
to check that the
machine is operating
correctly.
In Ready mode, press
and hold the
Cancel
button for approximately
2 seconds until the status
LED blinks slowly, and
then release.
Configuration Report
Print the Configuration
Report o view current
printer settings, or to
help troubleshoot printer
problems.
In Ready mode, press
and hold the
Cancel
button for approximately
5 seconds until the status
LED blinks fast, and then
release.
Supplies Information
Report/Error Information
Report
Print the Supplies
Information Report to
view supply life
indicators. The Error
Information Report is
printed at the same time.
In Ready mode, press
and hold the
Cancel
button for approximately
15 seconds until the
status LED blinks fast,
and then release.
Print Cleaning Page
If the printer has blurred
or smeared printouts, you
can clear the problem by
printing a cleaning sheet.
In Ready mode, press
and hold the
Cancel
button for approximately
10 seconds until the
status LED blinks fast,
and then release.
