Xerox DocuPrint C621, User Manual, Page: 99 / 200

Troubleshooting
4
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4.3 Printing Problems
Is the IP address set correctly?
Double-click the printer icon and
check the Details tab on the
printer properties window. Is the
spool setting option,
Spool print
jobs so program finishes
faster
selected? (When
Windows 95 is used.)
Is "Printer Error" shown on the
status display of the Printer
window?
Is "No file storage area in server"
shown on the computer?
The IP address may be changed.
Check with your network administrator
and specify the correct IP address.
Check the currently specified IP
address with that shown on the Printer
Settings List.
"1.8 Printing the Printer
Settings List" and
3.2 Setting IP address
(When Using TCP/IP
protocol) in the Setup
Guide
Click Spool Settings on the Details
tab and select Spool print jobs so
program finishes faster from the
displayed dialog box.
Refer to the Network Print
Environment User Guide if printing
cannot be done via the TCP/IP Direct
Print Utility.
7.1 For TCP/IP
Environment in the
Network Print
Environment User Guide
This message may be displayed if the
print requests are received from more
than one computer, or pritning is being
done from another protocol.
Before you send a print job, check the
Printer window to make sure that no data
is being processed, then send your data
for printing.
Description Possible Cause Solution
Unable to print when the
TCP/IP protocol is used
Unable to print when the
TCP/IP Direct Print
Utility is used
Unable to print in the
SMB environment