Xerox DocuPrint C621, User Manual, Page: 107 / 200

Troubleshooting
4
91
4.4 Print Quality Problems
Transparency failed to
print clearly
Postcard failed to print
clearly
Is the recommended
transparency used?
Is the transparency loaded
properly on the manual tray?
Is Transparency selected as the
paper type on the printer driver?
Is the recommended postcard
used?
Is the A3 oversize guide lifted
when loading postcard on the
manual tray?
Is Postcard selected as the
paper type on the printer driver?
The following type of transparency can
be used with DocuPrint C621:
• Transparency (XEROX FILM (no
border), product code: V516)
Do not use transparencies for full-
colour jobs.
Load the transparency properly on the
manual tray.
"2.4.1 Printing on
Transparencies"
Check under the Paper/Output tab on
the printer driver (for Windows) or the
Paper Settings dialog box (for
Macintosh), and make sure that
Transparency is selected.
"2.4.1 Printing on
Transparencies"
Replace with postcard of the
recommended size and type.
"2.1 Paper Handling"
Lift the A3 oversize guide when loading
postcards.
"2.4.2 Printing on
Postcards"
Check under the Paper/Output tab on
the printer driver (for Windows) or the
Paper Settings dialog box (for
Macintosh), and make sure that
Postcard is selected.
"2.4.2 Printing on
Postcards"
Description Possible Cause Solution
4.4.3 Output is Not Clear