Xerox DocuPrint C621, User Manual, Page: 116 / 200

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4.7 When An Error Message Appears
Paper jam.
Open the lower left unit.
Paper jam.
Open the right cover.
Paper jam. Remove the
jammed paper.
This drum cartridge cannot
be used. ID error.
This drum cartridge cannot
be used. Write error.
Replace cyan toner
cartridge.
Install cyan toner cartridge.
Paper jam occurred inside the printer near the left.
Solution
Open the lower left unit to remove the jammed
paper. If further actions are required, the
corresponding error message will be displayed.
Resolve the problem accordingly.
"5.1 Clearing Paper Jams"
Paper jam occurred inside the printer near the right.
Solution
Open the right cover to remove the jammed
paper.
"5.1.6 Paper Jams at the Right
Cover"
Paper jam occurred inside the printer.
Solution
Remove the jammed paper.
"5.1 Clearing Paper Jams"
The drum cartridge is faulty.
Solution
Replace the drum cartridge.
"6.2.2 Replacing the Drum
Cartridge"
The drum cartridge is faulty.
Solution
Replace the drum cartridge.
"6.2.2 Replacing the Drum
Cartridge"
Cyan toner cartridge has run out.
Solution
Replace the cyan toner cartridge.
"6.1.2 Replacing the Toner
Cartridges"
Cyan toner cartridge is not installed or is not installed
correctly.
Solution
Push the cyan cartridge firmly into the printer.
"6.1.2 Replacing the Toner
Cartridges"
Message Meaning and Solution