
98
4.7
When An Error Message
Appears
This section explains the meaning of the error messages that appear on the display panel and
the solutions for these messages.
There are two types of error messages, namely, warning messages to get your attention and
printing can still be done, and error messages, where troubleshooting needs to be done to
resolve an error.
When an error message appears, determine the cause and solution of the problem by using
the following tables.
•
If the length of the error message exceed the space on the display panel,
the display panel will take three seconds to switch between the first part
of the message and the second.
•
The diagram in the table shows a printer installed with the 2-tray module
and the duplex print module.
**-**Switch the power off/
on.
Replace yellow toner
cartridge.
Printer is not functioning properly.
Solution
Switch off the printer power, and switch it on
again. If the same message appears, write down
the contents of the message, switch off the
printer, and contact your Xerox Customer
Support Centre.
Yellow toner cartridge has run out.
Solution
Replace the yellow toner cartridge.
"6.1.2 Replacing the Toner
Cartridges"
Message
Meaning and Solution
"**" represents alphanumeric characters
Summary of Contents for DocuPrint C621
Page 1: ...User Guide Troubleshooting printer problems...
Page 4: ...2 ii Trouble Don t know how to operate Problem occurred when using the printer...
Page 5: ...2 iii...
Page 6: ...2 iv The following functions are possible with DocuPrint C621...
Page 7: ...2 v...
Page 74: ......
Page 126: ......
Page 127: ...Paper Jams 5 1 Clearing Paper Jams 112...
Page 160: ......
Page 161: ...Maintenance 7 1 Cleaning 146 7 2 Storing the Printer 147 7 3 Transporting the Printer 148...
Page 172: ......
Page 180: ...164 Appendix B Menu List on the Control Panel...
Page 199: ......